Accenture and Avanade have been hired by the Department of Health in England and NHS National Services Scotland to implement a new and improved, multi-tenanted e-mail service based on Microsoft Exchange 2013 named NHSmail.
Around 700,000 health and care workers will benefit from the services, which will enable secure communication to users of less secure systems such as non-NHS partners and patients.
Accenture and Avanade will also deploy innovative services as add-ons to the core service. These include an enterprise-wide directory and Microsoft Lync collaboration technology. With Lync, users will have access to instant messaging, voice over IP, audio and video communication, helping to enhance collaboration between NHS healthcare workers.
“Almost 700,000 doctors, clinicians and other health and care employees already use NHSmail to communicate securely,” said Aimie Chapple, managing director for Accenture’s UK health business. “The new improved NHSmail service will provide significant digital technology improvements to help NHS staff drive even more effective collaboration at all points of patient care. This will be one of the largest mailbox migrations ever delivered and will bring significant benefits to the way NHS employees exchange information, communicate and interact across healthcare.”
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