Was 2018 the year Microsoft changed the face of retail?

Was 2018 the year Microsoft changed the face of retail?
By Elly Yates-Roberts | 31 December 2018

The Azure cloud, HoloLens, AI and chatbots are transforming how we shop 

Teleopti chooses Bot Framework and Azure to employ chatbot ‘Grant’

Teleopti chooses Bot Framework and Azure to employ chatbot ‘Grant’
By Guest | 14 November 2018

Magnus Geverts discusses using Microsoft technology to incorporate AI into its workforce management software solution, helping people manage their work-life balance

Magnus Geverts discusses using Microsoft to incorporate AI in workforce management solution

AFC Bournemouth trials chatbot to boost fan engagement

AFC Bournemouth trials chatbot to boost fan engagement
By Lindsay James | 22 August 2018

Solution from Greenwood Campbell and Microsoft uses emotion recognition technology 

Microsoft makes breakthrough in AI-powered chatbot conversation

Microsoft makes breakthrough in AI-powered chatbot conversation
By Elizabeth Robinson | 06 April 2018

XiaoIce can now communicate in both directions simultaneously and respond more quickly to users

Microsoft partners on AI-powered chatbot to help guide Japanese tourists

Microsoft partners on AI-powered chatbot to help guide Japanese tourists
By Elizabeth Robinson | 05 March 2018

Image recognition functions allow it to recognise and provide information from user’s photos

VHV Versicherungen releases Mia to improve customer support

VHV Versicherungen releases Mia to improve customer support
By Elizabeth Robinson | 10 January 2018

Chatbot answers insurance-related questions and can help set up new policies