Gaining the competitive edge in insurance

Gaining the competitive edge in insurance
By Jacqui Griffiths | 22 April 2019

Providers are examining all aspects of their operations as they strive to deliver on consumers’ expectations

Providers are examining all aspects of their operations as they strive to deliver on consumers’ expectations

Chatbots are banks' new best friends for customer service

Chatbots are banks' new best friends for customer service
By Elly Yates-Roberts | 27 February 2019

VeriPark’s Wim Geukens discusses how banks can leverage AI to improve the user experience

Microsoft acquires conversational AI start-up Semantic Machines

Microsoft acquires conversational AI start-up Semantic Machines
By Rebecca Gibson | 22 May 2018

Companies aim to enable users to communicate more naturally with chatbots and virtual assistants