Four ways retailers can provide great customer experiences

Four ways retailers can provide great customer experiences
By Elly Yates-Roberts | 18 January 2019

Microsoft’s Shelley Bransten talks about finding success by being customer-focused

Five ways retailers can tackle cyberattacks

Five ways retailers can tackle cyberattacks
By Elly Yates-Roberts | 14 January 2019

More than half of retail organisations in Asia Pacific have experienced a security incident

Microsoft adds new features to Teams to increase collaboration

Microsoft adds new features to Teams to increase collaboration
By Elly Yates-Roberts | 11 January 2019

New tools include location sharing and manager praise, customisable to suit workforces on the go

Angela Elder tells us what to expect from NRF’s Big Show 2019

Angela Elder tells us what to expect from NRF’s Big Show 2019
By Rebecca Gibson | 10 January 2019

National Retail Federation’s vice president of Retail Strategy outlines the key topics and technologies that will be top of the retail agenda this year

National Retail Federation’s vice president of retail strategy outlines this year's key topics

Kroger chooses Microsoft to deliver a digital retail experience in-store

Kroger chooses Microsoft to deliver a digital retail experience in-store
By Elly Yates-Roberts | 07 January 2019

Two firms will present the retail-as-a-service solution at NRF 2019: Retail’s Big Show

Microsoft Europe’s ten biggest news stories of 2018

Microsoft Europe’s ten biggest news stories of 2018
By Elly Yates-Roberts | 21 December 2018

Round up includes Volkwagen’s shareable car of the future and POLITICO’s Election Hub using Power BI 

How luxury retail brands are winning with Microsoft technology

How luxury retail brands are winning with Microsoft technology
By Lindsay James | 19 December 2018

L’Oréal, YOOX NET-A-PORTER GROUP and EON are undergoing digital transformation

Gap Inc. to adopt Microsoft Azure cloud as part of digital transformation

Gap Inc. to adopt Microsoft Azure cloud as part of digital transformation
By Lindsay James | 09 November 2018

Implementation will boost scalability and enable a more seamless shopping experience for customers

How to take the customer experience to the next level

How to take the customer experience to the next level
By Rebecca Gibson | 26 October 2018

Modern POS systems provide retailers with a channel for capturing thousands of pieces of data that could boost customer satisfaction, loyalty and sales. Microsoft’s Vic Miles outlines some of the innovations that are taking the customer experience to the next level

Modern POS systems enable retailers to boost customer satisfaction, says Microsoft’s Vic Miles

Digital Goodie expands e-commerce platform using Microsoft Azure

Digital Goodie expands e-commerce platform using Microsoft Azure
By Lindsay James | 20 September 2018

Company’s customisable solution aims to simplify digital operations for retailers

Breaking the retail monolith with flexible and scalable solutions

Breaking the retail monolith with flexible and scalable solutions
By Rebecca Gibson | 13 August 2018

Microsoft’s Vic Miles explains why microservices offer retailers the perfect way to provide customers with a personalised and seamless omnichannel retail experience

Microsoft’s Vic Miles explains why microservices enable retailers to transform the customer experience

 

How mixed reality will help to take retail to the next level

How mixed reality will help to take retail to the next level
By Guest | 07 August 2018

Tim Morgan-Hoole from JTRS explains how the store experience might evolve

Tim Morgan-Hoole from JTRS explains how the store experience might evolve

Walmart to transform retail business with Microsoft cloud

Walmart to transform retail business with Microsoft cloud
By Richard Humphreys | 18 July 2018

Multinational signs five-year deal to leverage cloud, AI and IoT solutions across its enterprise

Dassault Systèmes to acquire majority stake in Centric Software

Dassault Systèmes to acquire majority stake in Centric Software
By Lindsay James | 27 June 2018

Move will help to accelerate the digital transformation of the retail industry

Kroger implements smart shelving solution built on Azure

Kroger implements smart shelving solution built on Azure
By Lindsay James | 26 June 2018

The environmentally-friendly technology features an IoT-enabled display

Microsoft and M&S join forces to test AI solutions

Microsoft and M&S join forces to test AI solutions
By Lindsay James | 22 June 2018

Partnership aims to optimise the retailer's operations and transform the customer experience

Visibility platforms are a key driver for successful experiential retail, says IDC

Visibility platforms are a key driver for successful experiential retail, says IDC
By Rebecca Gibson | 03 May 2018

Report finds that the systems help retailers to improve business productivity and customer experience 

Build-A-Bear Workshop turns to Microsoft 365

Build-A-Bear Workshop turns to Microsoft 365
By Lindsay James | 03 May 2018

The technology will help to empower employees and drive competitive advantage

RBTE will open its doors later this week. Here’s what to expect

RBTE will open its doors later this week. Here’s what to expect
By Lindsay James | 30 April 2018

2-3 May; London’s Olympia

This year's event will be co-located with the Retail Design Expo and the Retail Digital Signage Expo

New services to help ensure retail success

New services to help ensure retail success
By Rebecca Gibson | 20 April 2018

Michael Boykin and Daniel Munyan from DXC Technology explain how geomatics and omnilocation services can help retailers to capture data from their physical stores so they can meet, and exceed, the needs of their customers

DXC Technology's Michael Boykin and Daniel Munyan explain how geomatics services help capture data