Smartphones are the most popular devices for online shopping

Smartphones are the most popular devices for online shopping
By Elly Yates-Roberts | 19 March 2019

Research from Capgemini has found that shoppers are moving away from desktops and tablets

Four steps to boost sales, avoid stock-outs and empower retail associates

Four steps to boost sales, avoid stock-outs and empower retail associates
By Elly Yates-Roberts | 18 March 2019

New e-book from Cegid outlines what is needed to achieve inventory precision

VakıfBank chooses VeriPark to promote doorstep banking

VakıfBank chooses VeriPark to promote doorstep banking
By Rebecca Gibson | 15 March 2019

Bank has achieved eight times faster loan processing and has received 600,000 new applications in just 18 months as a result

Bank has achieved faster loan processing and has received 600,000 new applications in just 18 months

Retailers are diversifying investments to meet customer needs, says NRF

Retailers are diversifying investments to meet customer needs, says NRF
By Elly Yates-Roberts | 12 March 2019

New research by the National Retail Federation and Forrester showcases how marketing is changing

Christian Dior, Puma and Plantagen among retailers choosing MediusFlow

Christian Dior, Puma and Plantagen among retailers choosing MediusFlow
By Elly Yates-Roberts | 11 March 2019

Cloud-based accounts payable automation solution is helping meet industry challenges

Helping retailers understand the customer journey

Helping retailers understand the customer journey
By Rebecca Gibson | 22 February 2019

Retailers capture all sorts of data about their customers, but many are struggling to turn it into useful insights that enable them to create the types of products, services and shopping experiences today’s consumers want. Microsoft and its partners tell us how analytics, artificial intelligence and other digital technologies can help

Microsoft and its partners tell us how digital tech can help retailers gain insights from their data

Five technologies transforming retail in 2019

Five technologies transforming retail in 2019
By Elly Yates-Roberts | 21 February 2019

Mercato Solutions’ Cristina Ionita explains how virtual assistants and AI will revitalise the industry

Improving the customer experience by empowering store associates

Improving the customer experience by empowering store associates
By Guest | 18 February 2019

DXC Technology’s Randy Davidson discusses why retailers must equip employees with more customer data and find ways to extend the omnichannel shopping journey if they want millennials to continue visiting their physical stores

DXC Technology’s Randy Davidson discusses how retailers can keep millennials visiting physical stores

Verkfærasalan implements LS Retail’s commerce software

Verkfærasalan implements LS Retail’s commerce software
By Elly Yates-Roberts | 15 February 2019

The Icelandic retail chain will use LS Central, built on Microsoft Dynamics 365 Business Central

SI the light: how to make e-commerce re-platforming a positive experience

SI the light: how to make e-commerce re-platforming a positive experience
By Guest | 07 February 2019

Astound Commerce’s Terry Hunter discusses how retailers can become customer-centric

The power of digital transformation in online shopping

The power of digital transformation in online shopping
By Guest | 31 January 2019

Blue Prism’s Claire Hulett discusses how an understanding of the shopping journey’s pain points can help retailers choose technologies to improve the customer experience

Blue Prism’s Claire Hulett discusses choosing the right tech to improve the customer experience

Optimising the last mile of retail with a supply chain expert

Optimising the last mile of retail with a supply chain expert
By Jacqui Griffiths | 24 January 2019

Getting goods into consumers’ hands where and when they want them is a game-changer for retailers – but they need to address complex challenges to make sure they can keep their promises, says Tobias Schulz from Quintiq

Tobias Schulz from Quintiq explains how to get goods to consumers where and when they want them

Four ways retailers can provide great customer experiences

Four ways retailers can provide great customer experiences
By Elly Yates-Roberts | 18 January 2019

Microsoft’s Shelley Bransten talks about finding success by being customer-focused

Five ways retailers can tackle cyberattacks

Five ways retailers can tackle cyberattacks
By Elly Yates-Roberts | 14 January 2019

More than half of retail organisations in Asia Pacific have experienced a security incident

Microsoft adds new features to Teams to increase collaboration

Microsoft adds new features to Teams to increase collaboration
By Elly Yates-Roberts | 11 January 2019

New tools include location sharing and manager praise, customisable to suit workforces on the go

Angela Elder tells us what to expect from NRF’s Big Show 2019

Angela Elder tells us what to expect from NRF’s Big Show 2019
By Rebecca Gibson | 10 January 2019

National Retail Federation’s vice president of Retail Strategy outlines the key topics and technologies that will be top of the retail agenda this year

National Retail Federation’s vice president of retail strategy outlines this year's key topics

Kroger chooses Microsoft to deliver a digital retail experience in-store

Kroger chooses Microsoft to deliver a digital retail experience in-store
By Elly Yates-Roberts | 07 January 2019

Two firms will present the retail-as-a-service solution at NRF 2019: Retail’s Big Show

Microsoft Europe’s ten biggest news stories of 2018

Microsoft Europe’s ten biggest news stories of 2018
By Elly Yates-Roberts | 21 December 2018

Round up includes Volkwagen’s shareable car of the future and POLITICO’s Election Hub using Power BI 

How luxury retail brands are winning with Microsoft technology

How luxury retail brands are winning with Microsoft technology
By Lindsay James | 19 December 2018

L’Oréal, YOOX NET-A-PORTER GROUP and EON are undergoing digital transformation

Gap Inc. to adopt Microsoft Azure cloud as part of digital transformation

Gap Inc. to adopt Microsoft Azure cloud as part of digital transformation
By Lindsay James | 09 November 2018

Implementation will boost scalability and enable a more seamless shopping experience for customers