ConsenSys, LVMH and Microsoft launch blockchain platform

ConsenSys, LVMH and Microsoft launch blockchain platform
By Elly Yates-Roberts | 21 May 2019

AURA will serve the luxury industry with product tracking based on Ethereum and Microsoft Azure

Social media is an essential part of online retail, says Episerver

Social media is an essential part of online retail, says Episerver
By Elly Yates-Roberts | 13 May 2019

Firm’s Digital Experience Cloud uses Azure-based AI to help retailers connect with their customers 

“Can serving Gen Z be as easy as ABC?” asks Cegid director

“Can serving Gen Z be as easy as ABC?” asks Cegid director
By Guest | 29 April 2019

Alan Holcroft explores how retailers can find success in the social media frenzy they currently face 

Retailers must personally connect with shoppers, says Episerver

Retailers must personally connect with shoppers, says Episerver
By Elly Yates-Roberts | 15 April 2019

New report explores consumers’ online shopping habits to help brands deliver on expectations

The top five benefits of an order management system

The top five benefits of an order management system
By Guest | 11 April 2019

OrderDynamics’ Charles Dimov explains what’s needed to simplify omnichannel retail

Achieving brand dominance with Microsoft

Achieving brand dominance with Microsoft
By Rebecca Gibson | 10 April 2019

Retaining relevance with customers is a daily battle for retailers. We ask Shelley Bransten for the secret to success and learn how the firm and its partners are helping them to achieve this goal

Shelley Bransten explains the secret to success when retaining relevance with customers

Probrand uses Mercato Solutions to deliver improved customer service

Probrand uses Mercato Solutions to deliver improved customer service
By Elly Yates-Roberts | 29 March 2019

Technology services provider has created online marketplace to provide real-time stock availability

Smartphones are the most popular devices for online shopping

Smartphones are the most popular devices for online shopping
By Elly Yates-Roberts | 19 March 2019

Research from Capgemini has found that shoppers are moving away from desktops and tablets

Four steps to boost sales, avoid stock-outs and empower retail associates

Four steps to boost sales, avoid stock-outs and empower retail associates
By Elly Yates-Roberts | 18 March 2019

New e-book from Cegid outlines what is needed to achieve inventory precision

VakıfBank chooses VeriPark to promote doorstep banking

VakıfBank chooses VeriPark to promote doorstep banking
By Rebecca Gibson | 15 March 2019

Bank has achieved eight times faster loan processing and has received 600,000 new applications in just 18 months as a result

Bank has achieved faster loan processing and has received 600,000 new applications in just 18 months

Retailers are diversifying investments to meet customer needs, says NRF

Retailers are diversifying investments to meet customer needs, says NRF
By Elly Yates-Roberts | 12 March 2019

New research by the National Retail Federation and Forrester showcases how marketing is changing

Christian Dior, Puma and Plantagen among retailers choosing MediusFlow

Christian Dior, Puma and Plantagen among retailers choosing MediusFlow
By Elly Yates-Roberts | 11 March 2019

Cloud-based accounts payable automation solution is helping meet industry challenges

Helping retailers understand the customer journey

Helping retailers understand the customer journey
By Rebecca Gibson | 22 February 2019

Retailers capture all sorts of data about their customers, but many are struggling to turn it into useful insights that enable them to create the types of products, services and shopping experiences today’s consumers want. Microsoft and its partners tell us how analytics, artificial intelligence and other digital technologies can help

Microsoft and its partners tell us how digital tech can help retailers gain insights from their data

Five technologies transforming retail in 2019

Five technologies transforming retail in 2019
By Elly Yates-Roberts | 21 February 2019

Mercato Solutions’ Cristina Ionita explains how virtual assistants and AI will revitalise the industry

Improving the customer experience by empowering store associates

Improving the customer experience by empowering store associates
By Guest | 18 February 2019

DXC Technology’s Randy Davidson discusses why retailers must equip employees with more customer data and find ways to extend the omnichannel shopping journey if they want millennials to continue visiting their physical stores

DXC Technology’s Randy Davidson discusses how retailers can keep millennials visiting physical stores

Verkfærasalan implements LS Retail’s commerce software

Verkfærasalan implements LS Retail’s commerce software
By Elly Yates-Roberts | 15 February 2019

The Icelandic retail chain will use LS Central, built on Microsoft Dynamics 365 Business Central

SI the light: how to make e-commerce re-platforming a positive experience

SI the light: how to make e-commerce re-platforming a positive experience
By Guest | 07 February 2019

Astound Commerce’s Terry Hunter discusses how retailers can become customer-centric

The power of digital transformation in online shopping

The power of digital transformation in online shopping
By Guest | 31 January 2019

Blue Prism’s Claire Hulett discusses how an understanding of the shopping journey’s pain points can help retailers choose technologies to improve the customer experience

Blue Prism’s Claire Hulett discusses choosing the right tech to improve the customer experience

Optimising the last mile of retail with a supply chain expert

Optimising the last mile of retail with a supply chain expert
By Jacqui Griffiths | 24 January 2019

Getting goods into consumers’ hands where and when they want them is a game-changer for retailers – but they need to address complex challenges to make sure they can keep their promises, says Tobias Schulz from Quintiq

Tobias Schulz from Quintiq explains how to get goods to consumers where and when they want them

Four ways retailers can provide great customer experiences

Four ways retailers can provide great customer experiences
By Elly Yates-Roberts | 18 January 2019

Microsoft’s Shelley Bransten talks about finding success by being customer-focused