The InternetRetailing Conference will return to London on 12 October 2016.
Now in its 11th year, the event will be themed ‘New Horizons’ and will focus on the new pressures and trends challenging the growth of the multi-channel retail industry.
Key decision makers from leading brands including Airbnb, B&Q, Demandware, River Island, Urban Outfitters, Lego, Hotels.com and Vente Privée, will join the board-level conversation at Novotel Hammersmith on 12 October. Speaking to an audience of more than 1,000 delegates, these industry trailblazers will discuss the best strategy for retailers to better satisfy the demands of the connected, savvy customer. They will use real life case studies and exclusive new research to inspire attendees and help retailers expand their business to new horizons.
The conference will host three parallel streams to explore how retailers can use mobile and digital technologies to engage, grow and transform within the multichannel commerce industry.
The Engage track will consider customers’ new shopping habits and the techniques retailers can use to increase customer contact, influence and impact.
Focused on Growth, the second track will showcase strategies for overcoming significant challenges of planning, establishing and growing retail operations in multiple countries, in new territories. Inventive partnership and techniques to increase the presence in customers’ minds and spending habits, as well as the increasing collaboration with online marketplaces, will also be examined in this stream.
Finally, the Transform track will present those retailers who have fundamentally changed both their operations and the way they perceive themselves as retailers to successfully win over customers’ preference.
Delegates will also be able to attend 12 free workshops led by key industry suppliers who will cover a wide range of topics from personalisation and conversion, to cross-border and international trade.
“Over the past ten years we’ve seen a move from ecommerce being an interesting add-on to being a fundamental part of the business, an equal partner with stores. For this reason, ecommerce professionals – for over a decade at the vanguard of innovation and radical change – are themselves now having to adapt and change,” said Sam North, portfolio director. “Now into its second decade at the forefront of multichannel, our 11th Annual Conference will provide a better understanding of these new directions of travel and goals as multichannel commerce moves into the next stage of digitally-led transformation. It is an opportunity to mix with and learn from peers that is not to be missed.”
Also taking place at the same venue on 11 October, the second eDelivery Conference (EDC) will cover best practices and solutions for the “S-O-L-D” (Supply Chain, Operations, Logistics and Delivery) industry. It will gather the most innovative supply chain leaders, who are playing a pivotal role in reinventing traditional operational structures to convert the latest demands of the ‘always on’, ‘anytime anywhere’ consumer into a competitive opportunity.
To learn more about the InternetRetailing Conference and eDelivery Conference and book your place visit: www.internetretailingconference.com or www.edeliveryconference.com. Early bird offers are available until 16 August.