The State Bank of India (SBI) has chosen Office 365, the cloud productivity solution from Microsoft, to improve communication within its workforce.
This is one of the largest deployments of Office 365 in India, spanning SBI’s countrywide network of 23,423 branches, reaching 263,000 employees and servicing more than 500 million customer accounts.
The implementation of Office 365 is a step in SBI’s digital transformation, which the bank expects to ultimately enhance the customer experience.
“We are excited about our partnership with Microsoft,” said SBI chairman Rajnish Kumar. “As India’s economy continues to grow, the BFSI sector needs to be well-equipped to address dynamic market pressures and rapidly evolving industry needs. It has become imperative to transform technologically to sustain a competitive edge. A digital culture shift, designing a modern workplace that harnesses digital intelligence and enabling mobility are key aspects. As the digital banker to the nation, Microsoft’s cutting-edge technology is helping us lead this digital transformation by making it part of our DNA.”
“We are thrilled to partner with State Bank of India on their digital transformation as they harness the intelligent cloud and build new digital capability to empower their employees; engage customers in new ways and transform their products and services, while maintaining security, trust and compliance with industry regulations,” said Microsoft CEO Satya Nadella.