MICROSOFT TECHNOLOGY IN RETAIL, CONSUMER INDUSTRIES AND HOSPITALITY
Editor: Rebecca Lambert
Publication manager: Claire Brown
The Summer 2014 issue of Speak is out now, focusing on Microsoft technology in retail, consumer industries and hospitality. In this issue, Speak finds out more about how Windows 8 devices are enabling bricks-and-mortar retailers to compete with their online counterparts and bring customers back in store. Former Best Buy International CEO Robert Willett also provides his perspective on why people are the key ingredient for success in the industry.
Elsewhere, Speak looks at how hotels are engaging and empowering employees to complete tasks more efficiently and finds out more about Avanade’s vision for how the entire retail customer service experience cycle should be managed.