The Record

The best of enterprise technology on the Microsoft Platform

Autumn 2016

The Record Magazine

Acting Editor: Lindsay James
Publication manager: Andy Clayton-Smith

In the Autumn 2016 issue of The Record we speak to Ann Johnson, vice president of Microsoft’s Enterprise Cybersecurity Group, to find out just how quickly attackers are innovating and what businesses must do in order to stay one step ahead. The theme continues throughout the magazine, with insight from Dell, Kaspersky Lab and Barracuda on the topic.

This issue also features a bumper financial services section. In the opening spread, you can read our exclusive interview with Karen Cone, where she explains how Microsoft is facilitating a brighter future for the sector. This is followed by an interview with Peter Hazou and Rupesh Khendry, who reveal what they will be showcasing at this year’s Sibos event in Geneva. And don’t miss the special feature on page 88, where Sean Foley tells us how the changing regulatory landscape is accelerating banks’ move to the cloud.

Plus, there’s the usual news articles, viewpoints, case studies and more.

We hope you enjoy the magazine and welcome your feedback.

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Magazine highlights

Advanced cyber threats: what to consider

Kirill Kertsenbaum from Kaspersky Lab on staying secure

Taking control of enterprise contracts

Samir Bodas from Icertis discusses contract lifecycle management

The cloud prize

Simon Smith from Extrinsica Global on how new cloud models are transforming businesses

Improving enterprise-wide efficiency

Metafile’s Alyssa Putzer on accounts payable automation

Forging a cloud-first partnership

Bill Burley explains how Citrix and Microsoft are stronger together

Evolving the customer experience

Jeremy Cox from Ovum predicts the future of customer experiences

Industry highlights

Communications and Media

Today’s media companies need to not only digitally transform their business, but to create and distribute content in new ways. Failure to do this will see any number of the digital disrupters that are currently entering the market quickly disintermediate them, with devastating consequences.

In this issue, Steve Guggenheimer outlines what he believes media companies need to do in order to stay ahead. We also find out how the team at Red Bull Media House is working with x.news to tame the information flood. Plus, discover some of the latest implementations from across the sector.

Download a PDF of the Communications and Media services section of the Autumn 2016 issue of The Record magazine.

The evolution of the media industry

Microsoft’s Steve Guggenheimer on the future of the sector

Taming the information flood

How Red Bull Media House deals with information overload

Supporting digital transformat

Discover how global telco Telefónica is using Yammer

Financial Services

Winners in financial services today are those who deliver compelling customer experiences while successfully meeting the challenges associated with regulation, legacy systems, and increased competition. While doing this requires immense agility, it is achievable, especially with solutions from Microsoft and its partners. Read more in my interview on the following pages.

Also in this section, discover what Microsoft will be showcasing at the upcoming Sibos conference and find out why the cloud is proving to be the key to success for so many financial institutions today.

Download a PDF of the Financial Services services section of the Autumn 2016 issue of The Record magazine.

The art of possible

A preview of what to expect at this year’s Sibos event

Cloud banks

Why more banks than ever are moving to the cloud

Collaborating for success

Matthaeus Sielecki of Deutsche Bank on working with fintechs

Manufacturing and Resources

In an increasingly digitised world, having systems in place that are able to harness the power of various touchpoints and information sources can provide real competitive edge. Digital systems of intelligence are a case in point – sensors in products, after-market services and customer feedback are facilitating new levels of insight. Sanjay Ravi tells us more about this in the pages to follow.

Also in this issue, discover the future of the pharma industry and find out about the solutions that are actively enabling digital transformation.

Download a PDF of the manufacturing section of the Autumn 2016 issue of The Record magazine.

Covering all bases

Dassault Systèmes is helping aerospace and defense companies meet intellectual property regulations

Towards systems of intelligence

Sanjay Ravi on how the manufacturing industry is moving beyond traditional boundaries

The future of pharmaceuticals

Claudia Rössler says companies are reimagining their approach

Public Sector

Technology is increasingly being placed at the heart of the public sector. Governments and law enforcement agencies are turning to cloud and mobile solutions more and more. Healthcare professionals are leveraging digital record systems as well as innovative apps and state-of-the-art asset management solutions.

Meanwhile, education establishments are reaching new levels in student centred learning thanks to a combination of next-generation hardware and software. Read about all of this in the following pages, where you’ll also find insight from industry experts and the latest case studies from across the globe.

Download a PDF of the Public Sector services section of the Autumn 2016 issue of The Record magazine.

Embracing the cloud to drive better outcomes

Amarjit Dhillon on the benefits of collaboration

Changing lives

A Microsoft app is supporting babies with Hypoplastic Left Heart Syndrome

Improving cybersecurity in higher education

Finding the balance between mobility, connectivity and security

Retail and Hospitality

Data is a retailer’s secret weapon. Today’s most successful retailers are able to use analytics, machine learning and the cloud to combine customer information in their CRM systems with data from in-store and in-warehouse sensors to improve supply chain efficiency, enable accurate demand-driven inventory planning, omnichannel order fulfilment and much more.

ShiSh Shridar explains further in the pages that follow. Also in this issue, Vic Miles tells us about the challenges of achieving customer engagement across all channels, plus discover a range of in-practice implementations from across the industry.

Download a PDF of the Retail and Hospitality services section of the Autumn 2016 issue of The Record magazine.

Optimising retail operations

ShiSh Shridhar on which technologies are revolutionising the industry

Seamless and secure

Vic Miles on the need for innovation in retail

Empowering employees

How the AFS Retail Execution solution is driving value