Topic: Financial services

How AI can enhance the customer experience

How AI can enhance the customer experience
By Rebecca Lambert | 06 July 2017

We explore how artificial intelligence could improve banks’ ability to personalise the customer experience and identify patterns in ways that humans can’t

How artificial intelligence could improve banks’ ability to personalise the customer experience 

VeriPark wins Microsoft Dynamics Global ISV of the Year 2017

VeriPark wins Microsoft Dynamics Global ISV of the Year 2017
By Rebecca Gibson | 09 August 2017

Financial software provider also won three regional awards for its use of Microsoft Dynamics

How Beyond Bank Australia is creating better customer relationships

How Beyond Bank Australia is creating better customer relationships
By Rebecca Gibson | 09 August 2017

DXC Technology is helping the Australian bank to improve how it interacts with individual customers by deploying Microsoft Dynamics CRM

DXC Technology is helping the Australian bank to improve how it interacts with individual customers

Accountants must go digital to remain competitive, says Prodware

Accountants must go digital to remain competitive, says Prodware
By Elizabeth Robinson | 19 July 2017

Prodware report explores how the cloud and AI can help firms meet customer expectations

Artificial intelligence: make sure you’re aware of the risks

Artificial intelligence: make sure you’re aware of the risks
By Guest | 17 July 2017

Tom Srail from Willis Towers Watson says that, while the rise of AI is providing many new opportunities for insurance companies, it is also presenting a number of risks

Willis Towers Watson's Tom Srail says insurers should take care when adopting AI solutions 

Security is made easy at Portuguese payment provider Unicre

Security is made easy at Portuguese payment provider Unicre
By Lindsay James | 14 July 2017

Unicre is benefitting from enhanced security thanks to Barracuda Networks’ Web Application Firewall

Unicre is benefitting from enhanced security thanks to Barracuda Networks’ Web Application Firewall

Financial companies to invest more heavily in transformation

Financial companies to invest more heavily in transformation
By Rebecca Gibson | 28 June 2017

Accenture finds firms will invest in efficiency and cost control, customer experience, risk and digital

The importance of staying secure in the cloud

The importance of staying secure in the cloud
By Guest | 26 June 2017

In the brave new world of the cloud, retail financial services organisations across the globe need a trusted security provider, says Chris Hill from Barracuda

Financial services organisations need a trusted security provider, says Chris Hill from Barracuda 

How financial institutions can deliver better customer experiences

How financial institutions can deliver better customer experiences
By Rebecca Lambert | 23 June 2017

VeriPark’s Next Best Action solution is helping financial institutions to turn data into insight, ideas into action, and customer events into opportunities

VeriPark’s Next Best Action solution is helping financial institutions to turn data into valuable insight

3rd Annual Operational & Enterprise Risk Management

3rd Annual Operational & Enterprise Risk Management
By Rebecca Gibson | 20 June 2017

19-20 October; New York, US

Talks will address reputational risk, culture and accountability, lines of defence and regulations

How Microsoft and Temenos are delivering a better screening solution

How Microsoft and Temenos are delivering a better screening solution
By Rebecca Lambert | 09 June 2017

We speak with Microsoft and Temenos about how they are taking advantage of the cloud to deliver more effective and cost-efficient screening

Now available through the Microsoft Cloud, Temenos Screen offers businesses a host of extra benefits

The Future of Finance Summit is to host six tailor-made conferences

The Future of Finance Summit is to host six tailor-made conferences
By Rebecca Gibson | 06 June 2017

Each of the conferences is targeted at a specific segment within the financial services industry

Money20/20 US

Money20/20 US
By Rebecca Gibson | 02 June 2017

22-25 October; The Venetian, Las Vegas

Event will cover payments and financial services innovation for connected commerce

How insurers can harness the power of analytics

How insurers can harness the power of analytics
By Rebecca Lambert | 02 June 2017

Insurers have an opportunity to identify and act upon new insights within their business to improve loss ratios and boost sales with better customer service

Insurers have an opportunity to improve loss ratios and boost sales with better customer service

Digital transformation: preparing for the future

Digital transformation: preparing for the future
By Guest | 31 May 2017

As the financial services industry gets to grips with digital transformation, it must prepare itself for the next wave of developments, driven by artificial intelligence. Wim Geukens from VeriPark explains

Wim Geukens from VeriPark says the future of digital will be driven by artificial intelligence 

 

GainX and Microsoft help businesses tackle innovation projects

GainX and Microsoft help businesses tackle innovation projects
By Rebecca Lambert | 30 May 2017

The Microsoft Accelerator partner is hosting its innovation management technology on Azure

Synechron launches blockchain apps on the Microsoft Azure Marketplace

Synechron launches blockchain apps on the Microsoft Azure Marketplace
By Rebecca Lambert | 23 May 2017

It is the first company to share working blockchain applications on Microsoft’s public cloud platform

Money 20/20 Europe

Money 20/20 Europe
By Rebecca Gibson | 22 May 2017

26-28 June; Copenhagen, Denmark

Event will explore the European payments and financial services ecosystems

IFRS 17: what does it mean for the insurance industry?

IFRS 17: what does it mean for the insurance industry?
By Lindsay James | 22 May 2017

Willis Towers Watson warns that the new global standard will be a major challenge for insurers

How modern tools can help financial services organisations to boost profits

How modern tools can help financial services organisations to boost profits
By Rebecca Gibson | 17 May 2017

HPE Enterprise Services’ David Rimmer and Chris Moyer explain how new technologies are driving an operational revolution in the global financial services market

HPE Enterprise Services’ David Rimmer and Chris Moyer explain the transformative power of tech

BNP Paribas International Hackathon seeks exciting start-ups

BNP Paribas International Hackathon seeks exciting start-ups
By Rebecca Lambert | 16 May 2017

The competition will take place in 10 cities next month and aims to find innovative solutions in banking

The top ways mobile banks can acquire new customers

The top ways mobile banks can acquire new customers
By Rebecca Lambert | 03 May 2017

Mobile banking offerings must cater for the masses, finds new report from Efma and Wavestone

Harnessing Fintech Innovation in Retail Banking

Harnessing Fintech Innovation in Retail Banking
By Rebecca Gibson | 02 May 2017

7-8 June; London, UK

The event will cover steps for sustained innovation to keep banks relevant to consumers now and in future

Five ways in which the banking industry needs to evolve

Five ways in which the banking industry needs to evolve
By Lindsay James | 28 April 2017

A new report from Efma and ATKearney titled ‘Reinventing Retail Banking’ has revealed five areas of retail financial services that have not yet reached their full potential

A new report from Efma and ATKearney has revealed the areas where bankers need to focus their efforts 

Are you ready for usage-based motor insurance?

Are you ready for usage-based motor insurance?
By Guest | 26 April 2017

Katie DeGraaf from Willis Towers Watson says that usage-based motor insurance (UBI) is generating a huge amount of interest at the moment. But is your IT infrastructure ready for it?

Katie DeGraaf from Willis Towers Watson explains what needs to be done to realise the potential of UBI

TRUSTECH

TRUSTECH
By Rebecca Gibson | 26 April 2017

28-30 November; Cannes, France

Start-ups and fintechs to showcase latest innovations for the payment and identification industries

The Future of Finance Summit 2017

The Future of Finance Summit 2017
By Rebecca Gibson | 21 April 2017

8-10 June; Singapore

An event dedicated to banking, fintech, insurance, asset management and more

Lloyds Banking Group is first in its industry to trial Windows Hello

Lloyds Banking Group is first in its industry to trial Windows Hello
By Lindsay James | 21 April 2017

Customers of Lloyds Bank, Halifax and Bank of Scotland will benefit from new biometric functionality

Digital transformation in financial services: from strategy to reality

Digital transformation in financial services: from strategy to reality
By Rebecca Lambert | 17 April 2017

We discuss Microsoft’s digital transformation strategy and hear from Karen Cone about the difference it is making in financial services. Rebecca Lambert finds out more

We discuss Microsoft’s digital transformation strategy and hear about the difference it is making in financial services

Why ClearBank will make a difference in the UK

Why ClearBank will make a difference in the UK
By Lindsay James | 07 April 2017

Nick Ogden, ClearBank’s executive chairman, tells Lindsay James why the UK financial services market needs a new clearing bank

Nick Ogden, ClearBank’s executive chairman, explains why the UK market is ripe for a clearing bank 

How to interact with customers in an intelligent way

How to interact with customers in an intelligent way
By Guest | 30 March 2017

Chad Hamblin from Microsoft explains how banks are exploring the benefits of combined CRM analytics solutions so they can understand individual customers’ current and future needs, and act on them

Microsoft's Chad Hamblin explains how banks can benefit from combined CRM analytics solutions 

Payments Canada turns to Accenture to help modernise processes

Payments Canada turns to Accenture to help modernise processes
By Sean Dudley | 22 March 2017

Company to work over the coming years to support move from paper to digital