Topic: Financial services

Celcom launches first intelligent virtual agent in South East Asia

Celcom launches first intelligent virtual agent in South East Asia
By Elizabeth Robinson | 04 June 2018

AI powered chatbot can interact with customers and answer transaction related questions 

Insurers must reshape their workforces to maximise growth, says Accenture

Insurers must reshape their workforces to maximise growth, says Accenture
By Elizabeth Robinson | 11 May 2018

Investing in AI could increase revenues by 17% and employment by 7% over next five years

UK consumers’ trust in banks is at the highest since 2012, says Accenture

UK consumers’ trust in banks is at the highest since 2012, says Accenture
By Elizabeth Robinson | 09 May 2018

This coincides with an increase in digital banking services as consumers make more transactions

Making the strategic move to open banking

Making the strategic move to open banking
By Guest | 04 May 2018

Wim Geukens from VeriPark argues that open banking could help financial institutions to increase innovation, lower costs and extend customer reach, but only if they plan and execute their strategies carefully

VeriPark's Wim Geukens says that open banking could help financial institutions increase innovation

Saxo Bank to run its entire technology stack on Microsoft Cloud

Saxo Bank to run its entire technology stack on Microsoft Cloud
By Elizabeth Robinson | 26 April 2018

The move will ensure scalability, flexibility and security in the bank’s digital infrastructure

An ecosystem built around the customer

An ecosystem built around the customer
By Guest | 25 April 2018

Jon Rushton, commercial product management director at Bottomline Technologies, argues that the UK’s Open Banking initiative presents an opportunity for financial institutions to become much closer with their customers

Bottomline Technologies' Jon Rushton says Open Banking will benefit financial institutions

Asian Banking Forum Southeast Asia: Inside this year’s event

Asian Banking Forum Southeast Asia: Inside this year’s event
By Elizabeth Robinson | 24 April 2018

20-21 June 2018; Singapore

Conference will focus on the practical challenges and opportunities that retail banks face today

New Efma digest looks at how financial institutions can leverage data

New Efma digest looks at how financial institutions can leverage data
By Elizabeth Robinson | 24 April 2018

Publication focuses on the implementation of flexible cloud solutions 

Harnessing Fintech Innovation in Retail Banking Conference

Harnessing Fintech Innovation in Retail Banking Conference
By Elizabeth Robinson | 11 April 2018

20-21 June; London, UK

Event will focus on defining a sustainable strategy for innovation in retail banking 

VeriPark joins BIAN to help standardise Open Banking framework

VeriPark joins BIAN to help standardise Open Banking framework
By Elizabeth Robinson | 10 April 2018

Financial software provider will work with non-profit group to simplify the core banking architecture 

Risk Americas 2018: What to expect at the risk and regulation event

Risk Americas 2018: What to expect at the risk and regulation event
By Rebecca Gibson | 27 March 2018

17-18 May; New York City, US

US-based convention will focus on risk modelling, as well as operational and enterprise risk management

Money 20/20: Fintech comes to Amsterdam

Money 20/20: Fintech comes to Amsterdam
By Rebecca Gibson | 27 March 2018

4-6 June; The Rai in Amsterdam; Netherlands

Key players from the payments, fintech and financial services sectors will discuss the future of money

Microsoft and Nivaura launch first blockchain-based investment product

Microsoft and Nivaura launch first blockchain-based investment product
By Elizabeth Robinson | 23 March 2018

Nivaura successfully registers and clears two principal protected notes linked to the FTSE 100

PayiQ offers mobile payments for sports and recreational associations

PayiQ offers mobile payments for sports and recreational associations
By Elizabeth Robinson | 13 March 2018

Club members can now use Microsoft Azure-based PayiQ Ticket app to pay fees

PayiQ extends mobile payments offering into Middle Eastern markets

PayiQ extends mobile payments offering into Middle Eastern markets
By Elizabeth Robinson | 09 March 2018

Solution offers a low-cost way to create innovative new service concepts

What topics will be top of the agenda at IASA 2018?

What topics will be top of the agenda at IASA 2018?
By Rebecca Gibson | 19 February 2018

3-6 June; Nashville, Tennessee, US

Topics will be tailored to technology, finance, insurance, accounting and operations professionals

PayPal chooses Microsoft 365 to support creative teamwork

PayPal chooses Microsoft 365 to support creative teamwork
By Elizabeth Robinson | 09 February 2018

Collaboration will help company bring new products to market more quickly

Efma to focus on partnerships at Bank + Fintech New York

Efma to focus on partnerships at Bank + Fintech New York
By Rebecca Gibson | 25 January 2018

12-13 April; New York, US

Explore how banks and fintechs can collaborate to improve operational efficiency and customer services

Webinar: How to make operational risk value added

Webinar: How to make operational risk value added
By Rebecca Gibson | 05 January 2018

17 January at 2pm GMT

Hear from heads of operational risk at HSBC, Metro Bank and BNP Paribas Securities Services

New Generation Operational Risk: Europe

New Generation Operational Risk: Europe
By Rebecca Gibson | 04 January 2018

13-14 March; London

Financial services professionals will learn all about risk management and risk measurement

40% of banks lack a sustainable digital transformation strategy, finds IDC

40% of banks lack a sustainable digital transformation strategy, finds IDC
By Elizabeth Robinson | 03 January 2018

Slow nature of organisational change makes innovation in banking difficult

Payments Forum 2018 to focus on trends and technologies

Payments Forum 2018 to focus on trends and technologies
By Sean Dudley | 20 December 2017

27-28 February; London UK

Event will give attendees the chance to review an era of increased competitiveness

The top five things a customer needs from their bank

The top five things a customer needs from their bank
By Lindsay James | 18 December 2017

Banking needs to be easy and customers should be properly understood

Callcredit uses artificial intelligence to catch fraudsters

Callcredit uses artificial intelligence to catch fraudsters
By Elizabeth Robinson | 14 December 2017

Azure Machine Learning makes it easier to spot false loan applications and protect consumers

CognitiveScale to deliver AI for financial services on Microsoft Azure

CognitiveScale to deliver AI for financial services on Microsoft Azure
By Elizabeth Robinson | 13 December 2017

Collaboration with Microsoft designed to transform front and back office operations

How SaaS is transforming the insurance industry

How SaaS is transforming the insurance industry
By Guest | 24 November 2017

Software as a service (SaaS) and the cloud have become essential components to grow a business in the digital environment. Patrick Ashton, managing executive of Cirrus, a subsidiary of the SilverBridge Group, believes that insurers across Africa will significantly benefit from this shift in approach.

Patrick Ashton of Cirrus explains the advantages of software as a service and the cloud 

The misconceptions of public cloud security

The misconceptions of public cloud security
By Guest | 21 November 2017

Chris Hill from the EMEA region at Barracuda explains how organisations across the globe are waking up to the transformative possibilities offered by the public cloud. But success hinges on a number of security considerations

Chris Hill from Barracuda explains how organisations use the public cloud

Why payments are the electricity of the economy

Why payments are the electricity of the economy
By Guest | 16 November 2017

Ed Adshead-Grant from Bottomline Technologies explains how real-time payments are delivering heightened service, but it’s vital that security and efficiency remain top of mind

Ed Adshead-Grant from Bottomline explains how real-time payments deliver a heightened service

 

How The Co-operative Bank is benefiting from greater agility

How The Co-operative Bank is benefiting from greater agility
By Lindsay James | 15 November 2017

The Co-operative Bank is realising multiple benefits following the implementation of operational agility software from Blue Prism. Most notably it has cut processing costs by 80%

The UK bank has cut processing costs by 80% following the implementation of Blue Prism software

Putting customers first in the financial services sector

Putting customers first in the financial services sector
By Guest | 10 November 2017

Wim Geukens from VeriPark Europe says customer relationship management solutions can help banks and insurance companies to grow their customer base and personalise their services

Wim Geukens from VeriPark Europe discusses customer relationship management solutions 

How the financial services industry is preparing for tomorrow

How the financial services industry is preparing for tomorrow
By Guest | 09 November 2017

Peter Hazou discusses how Microsoft is helping banks tackle the industry’s most pressing issues and take control of their futures

Peter Hazou discusses how Microsoft is helping banks tackle the industry’s most pressing issues 

State Bank of India chooses Microsoft Office 365 for digital transformation

State Bank of India chooses Microsoft Office 365 for digital transformation
By Elizabeth Robinson | 08 November 2017

Cloud solution will improve communication and collaboration within workforce