Topic: Insurance

Cognitive systems to help insurers improve customer experience

Cognitive systems to help insurers improve customer experience
By Rebecca Gibson | 03 August 2017

IDC says chat bots, virtual agents and robo advisors could expedite and improve operations

Artificial intelligence: make sure you’re aware of the risks

Artificial intelligence: make sure you’re aware of the risks
By Guest | 17 July 2017

Tom Srail from Willis Towers Watson says that, while the rise of AI is providing many new opportunities for insurance companies, it is also presenting a number of risks

Willis Towers Watson's Tom Srail says insurers should take care when adopting AI solutions 

The benefits of bringing bots to insurance

The benefits of bringing bots to insurance
By Guest | 14 July 2017

Dennis Vanderlip from Microsoft explains how insurers are exploring the potential of artificial intelligence to better serve their customers and run a more efficient operation

Microsoft's Dennis Vanderlip explains how insurers are exploring the potential of artificial intelligence

 

How insurance provider Aevitae is protecting its business

How insurance provider Aevitae is protecting its business
By Lindsay James | 26 June 2017

The Dutch insurance provider Aevitae has deployed Barracuda firewalls from Data Unit to gain seamless end-to-end data security for Microsoft Azure

The Dutch insurance provider Aevitae has deployed Barracuda firewalls from Data Unit 

How insurers can harness the power of analytics

How insurers can harness the power of analytics
By Rebecca Lambert | 02 June 2017

Insurers have an opportunity to identify and act upon new insights within their business to improve loss ratios and boost sales with better customer service

Insurers have an opportunity to improve loss ratios and boost sales with better customer service

Technological change and cyber risk now top risks for insurers

Technological change and cyber risk now top risks for insurers
By Rebecca Gibson | 31 May 2017

CSFI and PwC study finds that the level of anxiety in the insurance industry is at a record high

Safepoint Insurance chooses Duck Creek Technologies

Safepoint Insurance chooses Duck Creek Technologies
By Rebecca Gibson | 24 May 2017

Duck Creek’s policy and billing solutions to help US insurer to diversify products and expand business

IFRS 17: what does it mean for the insurance industry?

IFRS 17: what does it mean for the insurance industry?
By Lindsay James | 22 May 2017

Willis Towers Watson warns that the new global standard will be a major challenge for insurers

How modern tools can help financial services organisations to boost profits

How modern tools can help financial services organisations to boost profits
By Rebecca Gibson | 17 May 2017

HPE Enterprise Services’ David Rimmer and Chris Moyer explain how new technologies are driving an operational revolution in the global financial services market

HPE Enterprise Services’ David Rimmer and Chris Moyer explain the transformative power of tech

EIS Group uses Microsoft Bot Framework to deliver AI services

EIS Group uses Microsoft Bot Framework to deliver AI services
By Rebecca Lambert | 11 May 2017

The integration aims to make it easier for insurers to improve the way they interact with customers

Digital Transformation in Insurance Congress

Digital Transformation in Insurance Congress
By Rebecca Gibson | 02 May 2017

17-18 May; London, UK

Attendees will learn how they can adapt their businesses to reach the digital-savvy consumer

Are you ready for usage-based motor insurance?

Are you ready for usage-based motor insurance?
By Guest | 26 April 2017

Katie DeGraaf from Willis Towers Watson says that usage-based motor insurance (UBI) is generating a huge amount of interest at the moment. But is your IT infrastructure ready for it?

Katie DeGraaf from Willis Towers Watson explains what needs to be done to realise the potential of UBI

ACORD 2017

ACORD 2017
By Rebecca Gibson | 25 April 2017

24-26 October; Marriott Copley Place, Boston, Massachusetts, US

ACORD aims to help its members make improvements across the insurance value chain

The Future of Finance Summit 2017

The Future of Finance Summit 2017
By Rebecca Gibson | 21 April 2017

8-10 June; Singapore

An event dedicated to banking, fintech, insurance, asset management and more

AI and IoT account for almost 50% of investment in insurtech start-ups

AI and IoT account for almost 50% of investment in insurtech start-ups
By Rebecca Gibson | 31 March 2017

New Accenture report finds both technologies have the potential to transform services

IASA Conference

IASA Conference
By Rebecca Gibson | 27 March 2017

4-7 June 2017; Orlando World Center Marriott, Florida, US

Insurers will learn about the challenges and opportunities caused by digitisation 

Risk Americas Convention 2017

Risk Americas Convention 2017
By Rebecca Gibson | 20 March 2017

23-24 May 2017; New York, US

America’s gathering of risk and regulation management professionals returns to New York

The benefits of proactive CRM for the insurance sector

The benefits of proactive CRM for the insurance sector
By Rebecca Lambert | 20 March 2017

By using the latest customer relationship management solutions, insurers can put the customer at the heart of their business and reap significant rewards. Dennis Vanderlip is joined by a number of key Microsoft partners to tell us more

Those insurance companies that put the customer at the heart of their business will reap significant rewards

Insurers to implement machine learning to drive profitability

Insurers to implement machine learning to drive profitability
By Lindsay James | 08 March 2017

Willis Towers Watson has included machine learning in the latest edition of its Radar pricing software

How insurers can take the cost out of IFRS 17

How insurers can take the cost out of IFRS 17
By Guest | 22 February 2017

IFRS 17 budgets do not have to be massive: insurers can take advantage of a smart data platform to ensure cost-efficient implementation. Daniel Trzesniak from Systemorph explains

Daniel Trzesniak from Systemorph explains why IFRS 17 budgets do not have to be massive

InsureTech partnerships could help insurers remain competitive, says PwC

InsureTech partnerships could help insurers remain competitive, says PwC
By Rebecca Gibson | 13 February 2017

Start-ups could help insurers improve processes, analyse data and reduce costs

What does Avaya’s bankruptcy mean for business in the UK?

What does Avaya’s bankruptcy mean for business in the UK?
By Guest | 02 February 2017

Jon Seddon from GCI says that the days of outdated PBX-based telecoms are coming to an end

Jon Seddon from GCI says that the days of outdated PBX-based telecoms are coming to an end

Why you need to awaken your IT monster

Why you need to awaken your IT monster
By Guest | 01 February 2017

Existing and often disparate policy systems don’t have to block insurers from achieving the goal of developing the connected, digital business models that will enable them to stay competitive and enhance customer experience. Charlie Samolczyk from Willis Towers Watson explains further

Charlie Samolczyk from Willis Towers Watson explains how insurers can benefit from digital models

Microsoft helps Liberty Mutual improve its data analytics capabilities

Microsoft helps Liberty Mutual improve its data analytics capabilities
By Sean Dudley | 01 February 2017

Insurance company harnesses Power BI and Office 365 to boost collaboration and productivity

The winners of the 2016 Global Banking Awards are announced

The winners of the 2016 Global Banking Awards are announced
By Lindsay James | 27 October 2016

Efma and Accenture have recognised retail banks across the globe for their most innovative projects

Cumberland Insurance Group chooses Duck Creek software

Cumberland Insurance Group chooses Duck Creek software
By Rebecca Gibson | 18 October 2016

Billing and policy software to help US insurer change products and enhance customer services

Letting go of the nuts and bolts of insurance

Letting go of the nuts and bolts of insurance
By Guest | 30 September 2016

A large proportion of insurers cling on to every aspect of their IT systems, which are often made up of incumbent systems that only serve to weigh them down. Stephen Hollands from Willis Towers Watson says that letting go can be liberating

Stephen Hollands from Willis Towers Watson says insurers cling on to incumbent systems

Driving productivity and growth at MEMIC

Driving productivity and growth at MEMIC
By Rebecca Gibson | 13 September 2016

Avanade’s Microsoft Dynamics CRM-based agency lifecycle management solution has helped US insurer MEMIC to expand its business

Avanade’s agency lifecycle management solution has helped US insurer MEMIC to expand its business

Complete cloud solutions for risk modellers

Complete cloud solutions for risk modellers
By Lindsay James | 09 September 2016

A complete cloud solution delivers efficient risk modelling with a wealth of benefits. We asked Pat Renzi how Milliman is delivering solutions with added value to drive collaboration

Pat Renzi explains how Milliman is delivering solutions with added value to drive collaboration

Cloud solutions for better risk modelling

Cloud solutions for better risk modelling
By Rebecca Gibson | 02 September 2016

A complete cloud solution delivers efficient risk modelling with a wealth of benefits. We asked Pat Renzi how Milliman is delivering solutions with added value to drive collaboration

Pat Renzi explains how Milliman is delivering solutions with added value to drive collaboration

Achieving unified corporate financial management

Achieving unified corporate financial management
By Guest | 19 August 2016

Carmela Owens of Tagetik told us how the company is helping insurance companies around the world to simplify and streamline business processes

Carmela Owens tells us how Tagetik is helping insurance companies around the world

Providing more flexible solutions for insurers

Providing more flexible solutions for insurers
By Lindsay James | 08 August 2016

Insurers need flexible solutions to measure value, manage risk and safeguard solvency. We asked Joel Fox and Stephen Hollands how Willis Towers Watson is helping insurers achieve those goals

Joel Fox and Stephen Hollands explain how Willis Towers Watson is helping insurers to be more flexible