Topic: Retail banking

Real-time data a top priority for corporate banks, says Temenos

Real-time data a top priority for corporate banks, says Temenos
By Rebecca Gibson | 27 September 2016

New study finds 35% of corporates believe a lack of real-time data is a major operational challenge

Big Data & Analytics for Banking Summit

Big Data & Analytics for Banking Summit
By Rebecca Gibson | 22 September 2016

19-20 October; InterContinental Grand Stanford Hotel, Hong Kong

The summit will explore how banks can implement successful big data initiatives

Volksbank in Germany leverages NCR’s Innovation Experience Room

Volksbank in Germany leverages NCR’s Innovation Experience Room
By Lindsay James | 24 August 2016

Volksbank is the first bank customer to introduce NCR’s mobile experiential room

Mobile Banking and Payments USA

Mobile Banking and Payments USA
By Rebecca Gibson | 01 August 2016

26-27 September; Marriott Brooklyn Bridge, New York, US

Financial executives will share best practices on building a mobile banking and payments strategy

Bank of America launches new Windows 10 app

Bank of America launches new Windows 10 app
By Rebecca Gibson | 09 June 2016

App allows users to see transactions, pay bills and find the nearest banks or ATMs

Global investment in fintech ventures reaches US$5.3 billion

Global investment in fintech ventures reaches US$5.3 billion
By Rebecca Gibson | 15 April 2016

Accenture report finds fintech investments increased 67% in first quarter of 2016

Video banking to transform customer engagement

Video banking to transform customer engagement
By Lindsay James | 13 April 2016

Video banking services are set to become ubiquitous, according to Efma and Vidyo report

UK consumers still lack trust in contactless payments

UK consumers still lack trust in contactless payments
By Rebecca Gibson | 08 April 2016

New Future Thinking report showed that 31% of people do not use contactless cards

The shift towards the API economy

The shift towards the API economy
By Jacqui Griffiths | 24 March 2016

APIs are set to change the way banks bring to market new applications, drive innovation and better serve their digital customers, as we find out in conversation with Microsoft’s Guillermo Kopp and Peter Hazou

Microsoft’s Guillermo Kopp and Peter Hazou explain how APIs are impacting banking

Banks fear a quarter of their business is at risk from fintechs

Banks fear a quarter of their business is at risk from fintechs
By Rebecca Gibson | 22 March 2016

PwC survey cites pressure on profit margins and loss of market share as top fintech threats

The Asian Banker Summit

The Asian Banker Summit
By Rebecca Gibson | 21 March 2016

10-12 May; JW Marriott Hanoi, Vietnam

The event is Asia's largest annual meeting of senior decision makers in the financial industry

Creating the digital insurer of the future

Creating the digital insurer of the future
By Guest | 29 February 2016

By unlocking digital experiences for customers and staff, insurers can enable unique insight and engagement. Microsoft’s Dennis Vanderlip explains

Today's insurers need unique insight and engagement, says Microsoft’s Dennis Vanderlip

UK banks must improve security to protect customer data

UK banks must improve security to protect customer data
By Rebecca Gibson | 16 February 2016

Florian Malecki, international product marketing director at Dell Security, shares his top tips to help financial institutions keep customer data secure when sharing it with third parties

Dell's Florian Malecki shares how to secure data when sharing it with third parties

Efma SME Summit

Efma SME Summit
By Rebecca Gibson | 18 January 2016

17-18 March; Berlin, Germany

The summit will focus on challenges and opportunities faced by SMEs in the retail banking sector

44th Efma Congress

44th Efma Congress
By Rebecca Gibson | 18 January 2016

27-28 October; Barcelona, Spain

Delegates will discuss how digital transformation will help banks succeed and grow

Efma Distribution Summit

Efma Distribution Summit
By Rebecca Gibson | 15 January 2016

13-15 April; London, UK

Around 400 senior executives will gather to discuss distribution strategies

Europe to see nine-fold rise in contactless payments by 2020

Europe to see nine-fold rise in contactless payments by 2020
By Rebecca Gibson | 10 December 2015

RBR study expects 13% of all card payments will be contactless in the next five years

Ten trends that are shaping retail banking

Ten trends that are shaping retail banking
By Guest | 19 November 2015

Ambrogio Terrizano, head of digital for financial services at Accenture, looks at ten major trends shaping retail banking

Ambrogio Terrizano from Accenture outlines the latest trends impacting banks today

Santander partners with Meniga to deliver new PFM functionality

Santander partners with Meniga to deliver new PFM functionality
By Lindsay James | 16 November 2015

Meniga will help Santander to deliver new personal finance management capabilities to customers

How to develop the most complete banking industry framework

How to develop the most complete banking industry framework
By Lindsay James | 11 November 2015

BIAN’s Hans Tesselaar explains the progress the banking standards association is making

BIAN’s Hans Tesselaar explains the progress the banking standards association is making

Fintech investment in Asia-Pacific set to at least quadruple in 2015

Fintech investment in Asia-Pacific set to at least quadruple in 2015
By Rebecca Gibson | 04 November 2015

Largest share of fintech investment deals were in payments and lending

Five Degrees helps LeasePlan Bank to improve online savings channel

Five Degrees helps LeasePlan Bank to improve online savings channel
By Rebecca Gibson | 24 September 2015

Matrix helps Dutch bank prepare for future customer demands, regulations and business needs 

The digital bank: remaining relevant in the digital age

The digital bank: remaining relevant in the digital age
By Rebecca Lambert | 16 July 2015

If banks want to remain relevant in the digital age, it is time for them to change the way they serve their customers, as we find out in conversation with Microsoft’s Marcelo Marquez

Microsoft’s Marcelo Marquez discusses why banks must change the way they serve their customers

A branchless future: Brett King predicts the demise of the bank branch

A branchless future: Brett King predicts the demise of the bank branch
By Lindsay James | 03 July 2015

Bestselling author and renowned futurist Brett King has established himself as a leading authority in mobile banking. We took some time out of his busy schedule to discuss where the industry is heading

We took some time out of Brett King's busy schedule to discuss where the banking industry is heading

Jack Henry & Associates bundles Branch Anywhere app with Surface Pro 3

Jack Henry & Associates bundles Branch Anywhere app with Surface Pro 3
By Rebecca Lambert | 12 May 2015

Banks can now buy the hardware and software together thanks to new agreement

Enhancing security and preventing data breaches in finance

Enhancing security and preventing data breaches in finance
By Rebecca Gibson | 08 May 2015

US bank implements Dell SecureWorks to reduce the costs of managing network security and prevent data breaches

US bank implements Dell SecureWorks to reduce the costs of managing network security and prevent data breaches

Growing in a global market: Efma shares its vision for the future

Growing in a global market: Efma shares its vision for the future
By Lindsay James | 23 April 2015

In an incredibly challenging marketplace, global retail financial services association Efma is continuously evolving to stay one step ahead of industry trends. With new chairman Javier San Félix at the helm, we find out what’s in store for the organisation

With new chairman Javier San Félix at the helm, we find out what’s in store for the retail banking association

SpareBank 1 gains a single customer view with Dynamics CRM

SpareBank 1 gains a single customer view with Dynamics CRM
By Rebecca Lambert | 25 February 2015

Having rolled out a new customer relationship management framework built on Microsoft Dynamics CRM and Accenture’s Customer Analytics Record solution, SpareBank 1 is delivering on its ‘one bank, one customer’ vision

Norwegian banking group delivers on its ‘one bank, one customer’ vision with new CRM framework

Mobile and internet banking more popular with older customers

Mobile and internet banking more popular with older customers
By Rebecca Gibson | 28 January 2015

British Banking Association study shows significant rise in number of older customers using banking apps

Digital channels to form major part of retail bank investments in 2015

Digital channels to form major part of retail bank investments in 2015
By Sean Dudley | 07 January 2015

Using IT to drive revenue growth is a key priority for banks, according to survey from Ovum

Efma and Accenture announce 2014 Global Financial Services award winners

Efma and Accenture announce 2014 Global Financial Services award winners
By Rebecca Lambert | 17 October 2014

Financial institutions from Eastern Europe and Asia Pacific are continuing to demonstrate strength in innovation

Barclays Bank brings Barclays Mobile Banking and Pingit apps to Windows

Barclays Bank brings Barclays Mobile Banking and Pingit apps to Windows
By Guest | 02 October 2014

New Windows banking apps are enabling its customers to access their bank accounts quicker and more securely

Barclays' new Windows banking apps are enabling its customers to access their bank accounts quicker and more securely