Skype

Travel Counsellors selects GCI to implement Skype for Business

Travel Counsellors selects GCI to implement Skype for Business
By Elizabeth Robinson | 06 June 2018

Solution will allow over 2,000 employees to efficiently collaborate 

GCI wins Skype for Business contact centre contract with Shelter

GCI wins Skype for Business contact centre contract with Shelter
By Elizabeth Robinson | 19 April 2018

Move will allow the charity to use cloud-based technology to run a more flexible contact centre 

innogy implements Microsoft’s Great Place to Work initiative

innogy implements Microsoft’s Great Place to Work initiative
By Elizabeth Robinson | 23 March 2018

Framework aims to give employees greater flexibility in their decision making and customer care

What will the meetings of the future look like?

What will the meetings of the future look like?
By Lindsay James | 19 March 2018

A roundup of the latest technology that will transform the way we organise and partake in meetings

How customers can benefit from a virtual contact centre

How customers can benefit from a virtual contact centre
By Lindsay James | 19 February 2018

With help from GCI, Prospect Union has built a new virtual contact centre to help it more efficiently service over 140,000 members

Prospect Union has built a new virtual contact centre to help it service over 140,000 members 

Microsoft contributes to Taiwan’s renewable energy targets

Microsoft contributes to Taiwan’s renewable energy targets
By Elizabeth Robinson | 14 February 2018

Taiwanese government aims to increase the use of renewable energy to 20% by 2025

How to make the most of Skype for Business and avoid IT headaches

How to make the most of Skype for Business and avoid IT headaches
By Guest | 20 December 2017

Lyndsay Cook from PGi outlines what’s needed for an optimised Skype experience

Lyndsay Cook from PGi outlines what’s needed for an optimised Skype experience

PGi’s GlobalMeet integrates with Skype for Business Server

PGi’s GlobalMeet integrates with Skype for Business Server
By Elizabeth Robinson | 15 December 2017

Conferencing solution allows workers inside and outside of an enterprise to join virtual meetings 

Microsoft brings new Skype desktop features to Windows 10 PCs

Microsoft brings new Skype desktop features to Windows 10 PCs
By Elizabeth Robinson | 12 December 2017

Update includes an improved search function and the return of personal statuses 

GCI deploys virtual contact centre for Prospect Union

GCI deploys virtual contact centre for Prospect Union
By Rebecca Gibson | 31 October 2017

Enghouse contact centre and Microsoft Skype for Business deployment improves customer service

Pexip’s Infinity Fusion software gets Microsoft seal of approval

Pexip’s Infinity Fusion software gets Microsoft seal of approval
By Lindsay James | 08 August 2017

Pexip’s software allows Skype for Business meetings and calls to be joined by non-Skype users

BMW to integrate Skype for Business in new 5 Series

BMW to integrate Skype for Business in new 5 Series
By Lindsay James | 14 July 2017

BMW announced it will expand its connected car services, making Skype meetings available in car

It’s time to stop meetings from holding you back

It’s time to stop meetings from holding you back
By Guest | 10 July 2017

Alister Esam from eShare explains that, while technology has informed and improved many areas of business over the last few decades, meetings in many organisations remain curiously untouched by modern technology

Alister Esam from eShare says meetings in many organisations remain untouched by modern technology

The tech that’s empowering the teams of tomorrow

The tech that’s empowering the teams of tomorrow
By Lindsay James | 05 July 2017

The Microsoft Office 365 collaboration suite now has over 100 million monthly commercial active users and growing. We discover what makes it so popular, and why businesses from Facebook to AXA are using Microsoft tools to better connect their workforce

Why businesses from Facebook to AXA are using Microsoft tools to better connect their workforce 

What to expect from the next generation of Skype

What to expect from the next generation of Skype
By Lindsay James | 02 June 2017

Skype has unveiled a completely rebuilt service, with new features to help people chat, call and share

Microsoft HoloLens to go on show at UC EXPO

Microsoft HoloLens to go on show at UC EXPO
By Rebecca Gibson | 11 May 2017

Event will explore how AI, mixed reality and video are transforming workplace collaboration

Ensuring effective Skype for Business deployments

Ensuring effective Skype for Business deployments
By Rebecca Gibson | 29 March 2017

David Stirling explains how Hewlett Packard Enterprise is working with Microsoft to help enterprises plan, deliver and operate Skype for Business deployments

David Stirling explains how HPE and Microsoft are helping enterprises implement Skype for Business

Skype for Business gets new calling features and analytics capabilities

Skype for Business gets new calling features and analytics capabilities
By Rebecca Lambert | 28 March 2017

New business capabilities will improve how calls are handled and identify issues sooner

The hidden benefits of unified communications

The hidden benefits of unified communications
By Guest | 10 March 2017

Phil Hambly from GCI explains why facilitating flexible working can benefit enterprises

Phil Hambly from GCI explains why facilitating flexible working can benefit enterprises

Volvo adds Skype for Business to new 90 Series cars

Volvo adds Skype for Business to new 90 Series cars
By Rebecca Gibson | 04 January 2017

Microsoft's productivity tool will enable drivers to view meetings and join calls

Microsoft rolls out Skype Preview 11.9 for Windows 10

Microsoft rolls out Skype Preview 11.9 for Windows 10
By Lindsay James | 07 November 2016

Skype Preview 11.9 for Windows 10 PCs and phones adds ability to send SMS messages

GCI to showcase customer success stories at Future Decoded

GCI to showcase customer success stories at Future Decoded
By Rebecca Gibson | 31 October 2016

GCI to highlight how Office 365, Skype and Microsoft Cloud are transforming businesses

Microsoft teams up with theSkimm for Office and Skype enhancements

Microsoft teams up with theSkimm for Office and Skype enhancements
By Sean Dudley | 17 October 2016

E-mail news service to be integrated with Microsoft productivity and communications tools

Powerful productivity at London Business School

Powerful productivity at London Business School
By Lindsay James | 16 September 2016

By implementing a unified communications platform from Outsourcery, London Business School is able to collaborate much more easily, resulting in greater productivity

London Business School has implemented a unified communications platform from Outsourcery

How Keoghs is embracing Skype for Business

How Keoghs is embracing Skype for Business
By Lindsay James | 14 September 2016

The top 100 law firm is deploying Skype for Business, with help from Outsourcery. The solution is expected to bring new efficiencies and support the company’s growth

The top 100 law firm is deploying Skype for Business with help from Microsoft partner Outsourcery

Transforming the financial services model

Transforming the financial services model
By Rebecca Gibson | 25 August 2016

We speak with Dimension Data’s Alex Bennett and Steve van den Heever to understand how banks can digitise processes and mobilise employees with Microsoft Office 365 and Skype for Business

Dimension Data’s Alex Bennett and Steve van den Heever explain how banks can digitise processes

New bots announced to provide better Skype experiences

New bots announced to provide better Skype experiences
By Lindsay James | 05 August 2016

The partner-inspired Skype bots will deliver interesting experiences in a wide variety of scenarios

Nectar and Sonus bring SIP network diagnostics to Skype for Business

Nectar and Sonus bring SIP network diagnostics to Skype for Business
By Rebecca Gibson | 15 June 2016

Single UC diagnostics system cuts operational costs, simplifies monitoring and provides complete session visibility

Microsoft makes series of updates to Office 365 suite

Microsoft makes series of updates to Office 365 suite
By Sean Dudley | 26 May 2016

Enhancements made to Skype for Business, Outlook and SharePoint

Report: Banks need to increase unified communications use

Report: Banks need to increase unified communications use
By Sean Dudley | 25 May 2016

New research indicates a third of customers would be willing to move banks for better service

Using Skype for Business to create a better NHS

Using Skype for Business to create a better NHS
By Guest | 23 May 2016

Outsourcery’s Paul Todd says that Skype for Business can unlock the efficiencies that NHS Trusts, hospitals and GP surgeries so drastically need

Outsourcery’s Paul Todd outlines the benefits that Skype for Business could bring to the NHS

TeleWare achieves Microsoft Gold Communications competency

TeleWare achieves Microsoft Gold Communications competency
By Rebecca Gibson | 13 April 2016

Company recognised for work to extend Skype for Business with enhanced fearures