Author: Guest

Thought leaders from across the IT and enterprise industries contribute articles to TechnologyRecord and our quarterly print title The Record. Guest authors include experts from Microsoft and partner companies, IT developers and executives from some of the top organisations in the communications and media, financial services, manufacturing, public sector, and retail and hospitality industries.

Mida Lite Call Center: powerful, reliable and lite as a cloud!

Mida Lite Call Center: powerful, reliable and lite as a cloud!
By Guest | 07 March 2019

Mida Solutions’ Andrea Sorze discusses Mida Lite Call Center and its compatibility with Microsoft 

The power of Microsoft 365 in building a digital workplace

The power of Microsoft 365 in building a digital workplace
By Guest | 14 November 2018

George Ferguson from DXC Technology outlines how building a digital workplace on Microsoft 365 brings employee engagement, productivity and security benefits for enterprises

DXC Technology's George Ferguson outlines engagement, productivity and security benefits

Navigating the path to a modern workplace

Navigating the path to a modern workplace
By Guest | 19 October 2018

Working with an experienced partner can smooth the path to successful workforce transformation, says Ed Woodrick of Dell EMC

Working with an experienced partner can make transformation easy, says Ed Woodrick of Dell EMC

How to get the best from your move to Microsoft Office 365

How to get the best from your move to Microsoft Office 365
By Guest | 16 October 2018

Ed Woodrick from Dell EMC says that adopting Office 365 requires careful planning. Understanding the optimal migration and integration scenarios is absolutely key to success

Dell EMC's Ed Woodrick says understanding optimal migration and integration is key to successful adoption 

How does document automation benefit remote workers?

How does document automation benefit remote workers?
By Guest | 26 March 2019

Metafile Information Systems’ Alyssa Putzer explains how management systems empower employees to work remotely, while ensuring managers retain visibility into everything they are doing

Metafile’s Alyssa Putzer explains how management systems enable remote working

The importance of security in the supply chain

The importance of security in the supply chain
By Guest | 22 March 2019

Alissa Whitney outlines the highlights of Microsoft’s 24th Security Intelligence Report

Broadcast Bionics is empowering radio stations

Broadcast Bionics is empowering radio stations
By Guest | 22 March 2019

Traditional radio has always produced compelling content but has struggled to assert itself with the emergence of new media. The Bionic Studio brings that content to wider and new audiences

Managing director Dan McQuillin explains how the firm is expanding the traditional media’s audience

Ignorance isn’t bliss when it comes to cloud security

Ignorance isn’t bliss when it comes to cloud security
By Guest | 20 March 2019

Today’s workers are creating an enormous amount of data that cannot be controlled by security architectures built for on-premises demands

Barracuda Networks’ Chris Hill explains how worker's data cannot be controlled by on-premises security

The health technology revolution starts with trust and privacy

The health technology revolution starts with trust and privacy
By Guest | 18 March 2019

Health organisations worldwide face restricted budgets, growing patient demand and personnel constraints but technological innovations can improve patient experiences and outcomes.

Innovations can improve patient experiences and outcomes despite budget and personnel constraints

How does the government feel about digital transformation?

How does the government feel about digital transformation?
By Guest | 28 February 2019

Mercato Solutions’ Cristina Ionita discusses how modern tech could change the public sector

Finastra is creating value through partnerships

Finastra is creating value through partnerships
By Guest | 26 February 2019

Brian Gibson tells us more about how the firm’s collaboration with Microsoft is accelerating its journey to become the platform for open innovation in financial services

Brian Gibson explains how Microsoft collaboration is will help the firm become the platform for open innovation 

Improving the customer experience by empowering store associates

Improving the customer experience by empowering store associates
By Guest | 18 February 2019

DXC Technology’s Randy Davidson discusses why retailers must equip employees with more customer data and find ways to extend the omnichannel shopping journey if they want millennials to continue visiting their physical stores

DXC Technology’s Randy Davidson discusses how retailers can keep millennials visiting physical stores

Saving time, money and unlocking efficiencies with AP automation

Saving time, money and unlocking efficiencies with AP automation
By Guest | 14 February 2019

Bottomline Technologies’ Andrew Scarborough discusses how, by automating the accounts payable process, can concentrate on mission-critical processes like getting products to their customers on time

Andrew Scarborough discusses how manufacturers can focus on delivering products on time

Reducing congestion Down Under with Cubic Transportation Systems

Reducing congestion Down Under with Cubic Transportation Systems
By Guest | 12 February 2019

Chris Bax explains how with the help of Microsoft, Cubic’s Transport Management Platform will help transform transport operations in one of the world’s most congested cities, Sydney

Chris Bax explains how Cubic’s Transport Management Platform will help transform Sydney's transport

Why cloud migration is not as simple as it seems

Why cloud migration is not as simple as it seems
By Guest | 11 February 2019

Trusted Data Solutions’ Marcella Arthur discusses new research from Osterman

DXC Technology: transforming healthcare with the cloud

DXC Technology: transforming healthcare with the cloud
By Guest | 08 February 2019

Cloud portfolio director Guy Lucchi explains how digital health platforms on Microsoft Azure can improve the end-to-end healthcare experience for patients

Guy Lucchi explains how Microsoft Azure-based digital health platforms can improve patients’ healthcare

How Microsoft is inspired and powered by partners

How Microsoft is inspired and powered by partners
By Guest | 07 February 2019

Gavriella Schuster, corporate vice president of the One Commercial Partner organisation, outlines the importance of Microsoft’s partner programmes

Gavriella Schuster outlines the importance of Microsoft’s partner programmes 

SI the light: how to make e-commerce re-platforming a positive experience

SI the light: how to make e-commerce re-platforming a positive experience
By Guest | 07 February 2019

Astound Commerce’s Terry Hunter discusses how retailers can become customer-centric

Faster, easier and more involved communication

Faster, easier and more involved communication
By Guest | 06 February 2019

Andrea Sorze explains how the system records calls made on the cloud-based collaboration platform

Surviving the digital-first era with the right approach

Surviving the digital-first era with the right approach
By Guest | 05 February 2019

AVEVA’s Joseph McMullen discusses how digitising operations will help companies to stay successful

AVEVA’s Joseph McMullen discusses how digitising operations will help companies to stay successful

The power of digital transformation in online shopping

The power of digital transformation in online shopping
By Guest | 31 January 2019

Blue Prism’s Claire Hulett discusses how an understanding of the shopping journey’s pain points can help retailers choose technologies to improve the customer experience

Blue Prism’s Claire Hulett discusses choosing the right tech to improve the customer experience

True AP automation for Microsoft Dynamics

True AP automation for Microsoft Dynamics
By Guest | 31 January 2019

Medius’ Meredith Grace discusses AP automation and how MediusFlow can improve efficiency

Achieving zero downtime with A/B Deployments

Achieving zero downtime with A/B Deployments
By Guest | 30 January 2019

Barracuda Networks’ Chris Hill discusses how leveraging the classic blue/green deployment architecture in the cloud removes many of the barriers associated with this type of system in the past

Barracuda Networks’ Chris Hill discusses the benefits of the classic blue/green architecture in the cloud


Safe, social enterprise-wide collaboration

Safe, social enterprise-wide collaboration
By Guest | 28 January 2019

DXC Technology’s Rich Owen discusses how enterprises can use platforms to boost productivity if they set clear guidelines

DXC Technology’s Rich Owen discusses how firms can use platforms to empower employees

Does changing working hours increase business productivity?

Does changing working hours increase business productivity?
By Guest | 22 January 2019

Peter Hall from WM Reply says Microsoft tools can play a part in enabling more flexibility

How will robotic process automation evolve in 2019?

How will robotic process automation evolve in 2019?
By Guest | 21 January 2019

Metaviewer’s Alyssa Putzer says workers will reap the benefits of robots, without fear for their jobs

OHS and the internet of things – what’s next?

OHS and the internet of things – what’s next?
By Guest | 18 January 2019

Technology is changing occupational health and safety, says Eben Illingworth from Velrada

How should organisations navigate the data-driven world?

How should organisations navigate the data-driven world?
By Guest | 16 January 2019

EPAM's Bill Kleyman explains that companies who want to compete in today’s digital-first world must first take control of their data and consider migrating core applications and services to the cloud

EPAM's Bill Kleyman says companies should take control of data and migrate to the cloud

How MidaRec is recording the future of communications

How MidaRec is recording the future of communications
By Guest | 10 January 2019

Mida Solutions' Andrea Sorze explains how to capture content from Skype for Business and Teams

Using artificial intelligence to increase productivity

Using  artificial intelligence to increase productivity
By Guest | 31 December 2018

Introducing new solutions is challenging, but necessary for digital transformation, says Blue Prism’s Paula Liebergen. That’s why the company has integrated with Microsoft AI to add key skills for intelligent automation to its Digital Workforce solution

Paula Liebergen discusses how Microsoft AI improves Blue Prism’s Digital Workforce solution

Using Dynamics to stay ahead of the game

Using Dynamics to stay ahead of the game
By Guest | 27 December 2018

Formpipe Lasernet’s Mike Rogers discusses how the role of ISVs is rapidly changing as we move further through the digital revolution. Success requires the ability to stay up to date with new software releases

Formpipe Lasernet’s Mike Rogers discusses how up to date software brings success

How cloud-based technology is reshaping public transport

How cloud-based technology is reshaping public transport
By Guest | 24 December 2018

PayiQ’s Tuomo Parjanen discusses how mobility-as-a-service has disrupted the transport industry and is enabling innovative ways for the world’s population to travel


PayiQ’s Tuomo Parjanen discusses the ways mobility-as-a-service is changing the industry