Author: Lindsay James

Lindsay has worked in publishing and advertising for more than a decade, and wouldn’t want to be anywhere else. She is the editor of The Record and on a daily basis can be found interviewing CEOs, writing features, organising content and meeting tight production schedules.

Video: How Endress+Hauser is creating a modern workplace

Video: How Endress+Hauser is creating a modern workplace
By Lindsay James | 28 February 2018

The process automation company turned to GAB Enterprise IT to implement Office 365

Six ways to create a memorable customer experience

Six ways to create a memorable customer experience
By Lindsay James | 19 February 2018

Experts offer valuable insight into how companies can exceed expectations and boost the bottom line 

Fostering new ideas to progress digital transformation

Fostering new ideas to progress digital transformation
By Lindsay James | 12 January 2018

When enterprise employees are connected, empowered and engaged on a digital level, the power of their business as a disruptive force increases. We consider systems and solutions from Microsoft and its partners that are enabling businesses to advance on their digital transformation journeys and, as a result, realise unprecedented levels of operational efficiency

When enterprise employees are connected on a digital level, the power of their business increases

The top five things a customer needs from their bank

The top five things a customer needs from their bank
By Lindsay James | 18 December 2017

Banking needs to be easy and customers should be properly understood

Eurovision Song Contest 2018 turns to Spott to improve audience interaction

Eurovision Song Contest 2018 turns to Spott to improve audience interaction
By Lindsay James | 11 May 2018

Solution runs on Azure and uses Microsoft’s facial recognition and language detection software

Starbucks partners with Microsoft to deliver a seamless customer experience

Starbucks partners with Microsoft to deliver a seamless customer experience
By Lindsay James | 11 May 2018

Innovations include a new mobile app and intelligent food and beverage sequencing

New tool can move up to four terabytes of data to Azure in an hour

New tool can move up to four terabytes of data to Azure in an hour
By Lindsay James | 10 May 2018

Microsoft's Fast Data Transfer is aimed at organisations that need to transfer large numbers of files

How fashion manufacturer Dewhirst is leveraging Microsoft Azure

How fashion manufacturer Dewhirst is leveraging Microsoft Azure
By Lindsay James | 10 May 2018

Implementation by Daisy Group is enabling greater agility in a fast-paced industry

Build-A-Bear Workshop turns to Microsoft 365

Build-A-Bear Workshop turns to Microsoft 365
By Lindsay James | 03 May 2018

The technology will help to empower employees and drive competitive advantage

The importance of improving communication

The importance of improving communication
By Lindsay James | 01 May 2018

US telco company TDS Telecom has chosen Microsoft Office 365 and Yammer to help remote employees collaborate and feel part of a team

TDS Telecom has chosen Microsoft Office 365 and Yammer to help remote employees collaborate 

RBTE will open its doors later this week. Here’s what to expect

RBTE will open its doors later this week. Here’s what to expect
By Lindsay James | 30 April 2018

2-3 May; London’s Olympia

This year's event will be co-located with the Retail Design Expo and the Retail Digital Signage Expo

Department of Health agrees Windows 10 security deal with Microsoft

Department of Health agrees Windows 10 security deal with Microsoft
By Lindsay James | 30 April 2018

All NHS organisations will use Microsoft’s latest operating system to prevent future cyberattacks

The importance of culture: top tips for success

The importance of culture: top tips for success
By Lindsay James | 26 April 2018

Experts explain why digital transformation is very much a people journey

Chat-based communication key to the workplace of the future

Chat-based communication key to the workplace of the future
By Lindsay James | 23 April 2018

New generations are entering the workforce, bringing new expectations and norms

Hannover Messe 2018: How customers and partners are betting on Microsoft

Hannover Messe 2018: How customers and partners are betting on Microsoft
By Lindsay James | 23 April 2018

Microsoft is hosting nearly 30 customers and partners on its booth at this year’s event

Empowering employees with new technologies

Empowering employees with new technologies
By Lindsay James | 13 April 2018

Successful businesses are leveraging the power of Microsoft technologies to empower employee collaboration from anywhere, on any device, providing easy access to the apps and data they need, while mitigating security risks

Successful businesses are leveraging Microsoft solutions to empower employee collaboration 

The Spring 2018 issue of The Record is out now!

The Spring 2018 issue of The Record is out now!
By Lindsay James | 12 April 2018

Topics covered include employee collaboration, the move towards 5G networks, open banking and more 

What will the meetings of the future look like?

What will the meetings of the future look like?
By Lindsay James | 19 March 2018

A roundup of the latest technology that will transform the way we organise and partake in meetings

What makes a modern workplace? Nine strategies for success

What makes a modern workplace? Nine strategies for success
By Lindsay James | 05 March 2018

A roundup of expert insight into how employers can attract and retain a new generation of workers

The benefits of embracing cultural change

The benefits of embracing cultural change
By Lindsay James | 02 March 2018

GCI Communications’ Mike Constantine and Adrian Thirkill explain how their own experiences are enabling them to help customers better meet the challenges of digital transformation

Mike Constantine and Adrian Thirkill explain how they are facilitating digital transformation 

Five things modern CFOs can learn from startups

Five things modern CFOs can learn from startups
By Lindsay James | 26 February 2018

The modern CFO is no longer the bookkeeping officer that was once ruling the game, according to UpSlide

The modern CFO is no longer the bookkeeping officer that was once ruling the game, according to UpSlide

How MTV3's newsroom is more efficiently researching news stories

How MTV3's newsroom is more efficiently researching news stories
By Lindsay James | 26 February 2018

Newsroom research tool x.news helps journalists track down the important facts

Newsroom research tool x.news helps journalists track down the important facts 


 

A three-step framework to facilitate digital transformation in manufacturing

A three-step framework to facilitate digital transformation in manufacturing
By Lindsay James | 23 February 2018

Vele Galovski provides an overview of TSIA’s Remote Services Continuum

Vele Galovski provides an overview of TSIA’s Remote Services Continuum

The importance of delivering on demand entertainment

The importance of delivering on demand entertainment
By Lindsay James | 21 February 2018

Cloud-powered solution StreamingBuzz enables operators to provide a full entertainment system through a browser or native apps

Cloud-powered solution StreamingBuzz enables operators to provide a full entertainment system 

How customers can benefit from a virtual contact centre

How customers can benefit from a virtual contact centre
By Lindsay James | 19 February 2018

With help from GCI, Prospect Union has built a new virtual contact centre to help it more efficiently service over 140,000 members

Prospect Union has built a new virtual contact centre to help it service over 140,000 members 

Microsoft is testing new ‘Ultimate Performance’ mode in Windows 10

Microsoft is testing new ‘Ultimate Performance’ mode in Windows 10
By Lindsay James | 16 February 2018

The new power policy is designed to provide the absolute maximum performance for advanced users

Microsoft outlines vision for future of digital identities

Microsoft outlines vision for future of digital identities
By Lindsay James | 14 February 2018

Blockchain technologies will enhance privacy and security across the physical and digital world

Webinar: Planning for digital engagement in the contact centre

Webinar: Planning for digital engagement in the contact centre
By Lindsay James | 12 February 2018

15 February 2018; 10.00am CET or 11.00am EST

Ben Willmott from Teleopti explains how your contact centre can leverage digital opportunities 

Are you ready for GDPR? Six top tips for successful compliance

Are you ready for GDPR? Six top tips for successful compliance
By Lindsay James | 12 February 2018

The GDPR regulations will be enforced from 25 May this year. With any organisations in non-compliance facing heavy fines, preparation is of paramount importance. Here’s our roundup of top tips to ensure success

Experts offer advice about how to ensure compliance with the impending regulation 

Seven ways Microsoft Azure has transformed business

Seven ways Microsoft Azure has transformed business
By Lindsay James | 05 February 2018

A roundup of our favourite Microsoft cloud implementations from the past six months 

Microsoft backs new £17 million apprenticeship hub in West Midlands

Microsoft backs new £17 million apprenticeship hub in West Midlands
By Lindsay James | 29 January 2018

Staffordshire University plans to start work on the project at its Stoke-on-Trent campus

Bett 2018: Technology is changing the world and schools must change too

Bett 2018: Technology is changing the world and schools must change too
By Lindsay James | 26 January 2018

Microsoft’s Anthony Salcito says new tools are creating new opportunities for learning