Author: Lindsay James

Lindsay has worked in publishing and advertising for more than a decade, and wouldn’t want to be anywhere else. She is the editor of The Record and on a daily basis can be found interviewing CEOs, writing features, organising content and meeting tight production schedules.

Video: How Endress+Hauser is creating a modern workplace

Video: How Endress+Hauser is creating a modern workplace
By Lindsay James | 28 February 2018

The process automation company turned to GAB Enterprise IT to implement Office 365

Six ways to create a memorable customer experience

Six ways to create a memorable customer experience
By Lindsay James | 19 February 2018

Experts offer valuable insight into how companies can exceed expectations and boost the bottom line 

Fostering new ideas to progress digital transformation

Fostering new ideas to progress digital transformation
By Lindsay James | 12 January 2018

When enterprise employees are connected, empowered and engaged on a digital level, the power of their business as a disruptive force increases. We consider systems and solutions from Microsoft and its partners that are enabling businesses to advance on their digital transformation journeys and, as a result, realise unprecedented levels of operational efficiency

When enterprise employees are connected on a digital level, the power of their business increases

The top five things a customer needs from their bank

The top five things a customer needs from their bank
By Lindsay James | 18 December 2017

Banking needs to be easy and customers should be properly understood

Empowering employees with new technologies

Empowering employees with new technologies
By Lindsay James | 13 April 2018

Successful businesses are leveraging the power of Microsoft technologies to empower employee collaboration from anywhere, on any device, providing easy access to the apps and data they need, while mitigating security risks

Successful businesses are leveraging Microsoft solutions to empower employee collaboration 

The Spring 2018 issue of The Record is out now!

The Spring 2018 issue of The Record is out now!
By Lindsay James | 12 April 2018

Topics covered include employee collaboration, the move towards 5G networks, open banking and more 

What will the meetings of the future look like?

What will the meetings of the future look like?
By Lindsay James | 19 March 2018

A roundup of the latest technology that will transform the way we organise and partake in meetings

What makes a modern workplace? Nine strategies for success

What makes a modern workplace? Nine strategies for success
By Lindsay James | 05 March 2018

A roundup of expert insight into how employers can attract and retain a new generation of workers

The benefits of embracing cultural change

The benefits of embracing cultural change
By Lindsay James | 02 March 2018

GCI Communications’ Mike Constantine and Adrian Thirkill explain how their own experiences are enabling them to help customers better meet the challenges of digital transformation

Mike Constantine and Adrian Thirkill explain how they are facilitating digital transformation 

Five things modern CFOs can learn from startups

Five things modern CFOs can learn from startups
By Lindsay James | 26 February 2018

The modern CFO is no longer the bookkeeping officer that was once ruling the game, according to UpSlide

The modern CFO is no longer the bookkeeping officer that was once ruling the game, according to UpSlide

How MTV3's newsroom is more efficiently researching news stories

How MTV3's newsroom is more efficiently researching news stories
By Lindsay James | 26 February 2018

Newsroom research tool x.news helps journalists track down the important facts

Newsroom research tool x.news helps journalists track down the important facts 


 

A three-step framework to facilitate digital transformation in manufacturing

A three-step framework to facilitate digital transformation in manufacturing
By Lindsay James | 23 February 2018

Vele Galovski provides an overview of TSIA’s Remote Services Continuum

Vele Galovski provides an overview of TSIA’s Remote Services Continuum

The importance of delivering on demand entertainment

The importance of delivering on demand entertainment
By Lindsay James | 21 February 2018

Cloud-powered solution StreamingBuzz enables operators to provide a full entertainment system through a browser or native apps

Cloud-powered solution StreamingBuzz enables operators to provide a full entertainment system 

How customers can benefit from a virtual contact centre

How customers can benefit from a virtual contact centre
By Lindsay James | 19 February 2018

With help from GCI, Prospect Union has built a new virtual contact centre to help it more efficiently service over 140,000 members

Prospect Union has built a new virtual contact centre to help it service over 140,000 members 

Microsoft is testing new ‘Ultimate Performance’ mode in Windows 10

Microsoft is testing new ‘Ultimate Performance’ mode in Windows 10
By Lindsay James | 16 February 2018

The new power policy is designed to provide the absolute maximum performance for advanced users

Microsoft outlines vision for future of digital identities

Microsoft outlines vision for future of digital identities
By Lindsay James | 14 February 2018

Blockchain technologies will enhance privacy and security across the physical and digital world

Webinar: Planning for digital engagement in the contact centre

Webinar: Planning for digital engagement in the contact centre
By Lindsay James | 12 February 2018

15 February 2018; 10.00am CET or 11.00am EST

Ben Willmott from Teleopti explains how your contact centre can leverage digital opportunities 

Are you ready for GDPR? Six top tips for successful compliance

Are you ready for GDPR? Six top tips for successful compliance
By Lindsay James | 12 February 2018

The GDPR regulations will be enforced from 25 May this year. With any organisations in non-compliance facing heavy fines, preparation is of paramount importance. Here’s our roundup of top tips to ensure success

Experts offer advice about how to ensure compliance with the impending regulation 

Seven ways Microsoft Azure has transformed business

Seven ways Microsoft Azure has transformed business
By Lindsay James | 05 February 2018

A roundup of our favourite Microsoft cloud implementations from the past six months 

Microsoft backs new £17 million apprenticeship hub in West Midlands

Microsoft backs new £17 million apprenticeship hub in West Midlands
By Lindsay James | 29 January 2018

Staffordshire University plans to start work on the project at its Stoke-on-Trent campus

Bett 2018: Technology is changing the world and schools must change too

Bett 2018: Technology is changing the world and schools must change too
By Lindsay James | 26 January 2018

Microsoft’s Anthony Salcito says new tools are creating new opportunities for learning 

Institute of Coding to be launched in UK to tackle digital skills gap

Institute of Coding to be launched in UK to tackle digital skills gap
By Lindsay James | 26 January 2018

UK Prime Minister Theresa May says the venture will help people of all ages 

How digital transformation is impacting the media industry

How digital transformation is impacting the media industry
By Lindsay James | 24 January 2018

As the digital transformation of the media industry puts greater power in the consumer’s hands, media companies are looking towards scalable, cloud-based solutions to help them adapt

Media companies look towards cloud-based solutions to help them adapt to digital transformation

The Winter issue of The Record is out now!

The Winter issue of The Record is out now!
By Lindsay James | 11 January 2018

Topics covered include operational efficiency, how to prepare children for work, digital insurance and more

The top game-changing data trends for 2018

The top game-changing data trends for 2018
By Lindsay James | 28 December 2017

According to Infogix, the convergence of data management tech will be key in the year to come

Seven ways Microsoft made its mark in 2017

Seven ways Microsoft made its mark in 2017
By Lindsay James | 20 December 2017

The key technology advancements made by Microsoft over the past 12 months

By 2020 AI will create more jobs than it eliminates, predicts Gartner

By 2020 AI will create more jobs than it eliminates, predicts Gartner
By Lindsay James | 18 December 2017

AI applied to non-routine work is more likely to assist humans than replace them

Microsoft previews new collaborative whiteboard app

Microsoft previews new collaborative whiteboard app
By Lindsay James | 07 December 2017

The freeform digital canvas is designed to bring people, ideas and content together

Carlsberg trials Microsoft AI technology in ‘Beer Fingerprinting Project’

Carlsberg trials Microsoft AI technology in ‘Beer Fingerprinting Project’
By Lindsay James | 01 December 2017

The manufacturer is exploring the use of intelligent sensors to detect flavours and aromas 

What all global organisations need to know about GDPR

What all global organisations need to know about GDPR
By Lindsay James | 30 November 2017

Microsoft’s Jean-Philippe Courtois outlines the impact of the upcoming regulation 

What will the telco of the future look like?

What will the telco of the future look like?
By Lindsay James | 27 November 2017

Providing a high-quality network is a prerequisite for today’s telco companies who are increasingly having to expand their offering in order to differentiate themselves in the market

Connectivity-first has always been the mantra of telco companies, but this is no longer enough

SignUp Software signs deal with SK Global

SignUp Software signs deal with SK Global
By Lindsay James | 24 November 2017

Partnership will result in a strengthened Dynamics offering for North American customers