Author: Rebecca Gibson

Rebecca Gibson is a journalist for technologyrecord.com, where she reports on the latest news from Microsoft and its partner network.

How the DS Virgin Racing team is boosting fan engagement

How the DS Virgin Racing team is boosting fan engagement
By Rebecca Gibson | 13 October 2017

DXC Technology helped the electric car racing team use social analytics to meet fans’ demands

DXC Technology helped the electric car racing team use social analytics to meet fans’ demands

Microsoft acquires conversational AI start-up Semantic Machines

Microsoft acquires conversational AI start-up Semantic Machines
By Rebecca Gibson | 22 May 2018

Companies aim to enable users to communicate more naturally with chatbots and virtual assistants

The secret to successfully using AI to power a new era of retail

The secret to successfully using AI to power a new era of retail
By Rebecca Gibson | 16 May 2018

Microsoft’s ShiSh Shridhar explains how retailers are using artificial intelligence-enabled virtual agents, robots, analytics and more to empower their employees, optimise their operations and delight customers

Microsoft’s ShiSh Shridhar explains how retailers are using AI-enabled virtual agents 

Four ways to build a powerful B2B customer experience

Four ways to build a powerful B2B customer experience
By Rebecca Gibson | 04 May 2018

Author, keynote speaker and customer experience futurist Blake Morgan highlights why companies need to focus on digital transformation, big data, personalisation and omnichannel

Customer experience futurist Blake Morgan highlights the benefits of new technologies

Visibility platforms are a key driver for successful experiential retail, says IDC

Visibility platforms are a key driver for successful experiential retail, says IDC
By Rebecca Gibson | 03 May 2018

Report finds that the systems help retailers to improve business productivity and customer experience 

Over 50% of businesses expect AI to create new jobs, says EY Global

Over 50% of businesses expect AI to create new jobs, says EY Global
By Rebecca Gibson | 01 May 2018

New poll shows that companies will use technology to develop products and boost operational efficiency

Smart factories to drive productivity growth in automotive sector

Smart factories to drive productivity growth in automotive sector
By Rebecca Gibson | 30 April 2018

Capgemini report predicts industry could achieve US$160 billion annually by 2023

New services to help ensure retail success

New services to help ensure retail success
By Rebecca Gibson | 20 April 2018

Michael Boykin and Daniel Munyan from DXC Technology explain how geomatics and omnilocation services can help retailers to capture data from their physical stores so they can meet, and exceed, the needs of their customers

DXC Technology's Michael Boykin and Daniel Munyan explain how geomatics services help capture data 

A new approach to cloud service delivery

A new approach to cloud service delivery
By Rebecca Gibson | 18 April 2018

Italy’s biggest cloud distributor uses interworks.cloud platform to expand and automate its Microsoft Cloud Services delivery channel for more than 12,000 resellers

Computer Gross uses interworks.cloud platform to expand its Microsoft Cloud Services channel 

Two new Microsoft Azure regions go live in Australia and New Zealand

Two new Microsoft Azure regions go live in Australia and New Zealand
By Rebecca Gibson | 03 April 2018

Microsoft joins with Canberra Data Centres to give governmental and other companies access to cloud

Microsoft restructures to focus on intelligent edge and intelligent cloud

Microsoft restructures to focus on intelligent edge and intelligent cloud
By Rebecca Gibson | 03 April 2018

Firm creates new Experience + Devices and Cloud + AI Platform teams, and makes leadership changes

Money 20/20: Fintech comes to Amsterdam

Money 20/20: Fintech comes to Amsterdam
By Rebecca Gibson | 27 March 2018

4-6 June; The Rai in Amsterdam; Netherlands

Key players from the payments, fintech and financial services sectors will discuss the future of money

Consumers would pay 16% more for better customer experience, says PwC

Consumers would pay 16% more for better customer experience, says PwC
By Rebecca Gibson | 27 March 2018

Survey finds that 73% of people view a positive experience as a key influence their brand loyalties

The importance of unifying global operations

The importance of unifying global operations
By Rebecca Gibson | 19 March 2018

DXC Eclipse helped a waterjet manufacturing company to consolidate its business units and improve data accuracy and sales processes by implementing Microsoft Dynamics AX

DXC Eclipse helped a waterjet manufacturing company to consolidate its business units 

InternetRetailing Expo to focus on omnichannel retail

InternetRetailing Expo to focus on omnichannel retail
By Rebecca Gibson | 16 March 2018

Event will take place at NEC Birmingham in the UK on 21-23 March 2018

Powershelf launches new RFID solution for eliminating retail out-of-stocks

Powershelf launches new RFID solution for eliminating retail out-of-stocks
By Rebecca Gibson | 13 March 2018

Solution also uses blockchain and Microsoft technology to help retailers manage on-shelf inventory

The power of artificial intelligence in the retail industry

The power of artificial intelligence in the retail industry
By Rebecca Gibson | 05 March 2018

Microsoft’s Tracy Issel outlines how artificial intelligence, analytics and mixed reality can help retailers create seamless customer experiences across all channels

Microsoft’s Tracy Issel outlines how AI and mixed reality can help improve customer experiences

The process of rolling out a new control system

The process of rolling out a new control system
By Rebecca Gibson | 01 March 2018

Germany-based tyre manufacturer Continental AG updates its process and control system with the help of ICONICS automation software

Continental AG updates its process and control system with the help of ICONICS automation software

What topics will be top of the agenda at IASA 2018?

What topics will be top of the agenda at IASA 2018?
By Rebecca Gibson | 19 February 2018

3-6 June; Nashville, Tennessee, US

Topics will be tailored to technology, finance, insurance, accounting and operations professionals

Industry 4.0 and IoT security to be key topics at Security of Things World

Industry 4.0 and IoT security to be key topics at Security of Things World
By Rebecca Gibson | 19 February 2018

1-3 July; Maritim proArte, Berlin, Germany

High-level executives from across all sectors will learn how to improve the security of their IoT systems

Plan a roadmap to automation at Autonomous Machines World this year

Plan a roadmap to automation at Autonomous Machines World this year
By Rebecca Gibson | 16 February 2018

24-26 June; Pullman Berlin, Germany

Sessiions will focus on AI and machine-to-machine interactions, big and smart data and cybersecurity

How to create amazing and memorable customer experiences

How to create amazing and memorable customer experiences
By Rebecca Gibson | 15 February 2018

Microsoft’s Pinar Salk tells us how technologies like analytics and machine learning are helping retailers to create the personalised and seamless shopping experience their customers expect

Microsoft’s Pinar Salk tells us how technologies like machine learning are helping retailers 

Industry of Things World Asia to explore smart manufacturing and IIoT

Industry of Things World Asia to explore smart manufacturing and IIoT
By Rebecca Gibson | 14 February 2018

15-17 September; Marina Bay Sands Hotel, Singapore

Topics will include monetising the IoT, using smart data analytics and cybersecurity

AI, IoT, and virtual reality to top the bill at Industry of Things World Berlin

AI, IoT, and virtual reality to top the bill at Industry of Things World Berlin
By Rebecca Gibson | 13 February 2018

23-25 September; bcc Berlin Congress Center, Germany

More than 1,000 experts will discuss the new disruptive technologies enabling IoT for businesses

Learn how to captialise on DevOps at Delivery of Things World USA 2018

Learn how to captialise on DevOps at Delivery of Things World USA 2018
By Rebecca Gibson | 12 February 2018

16-18 September; San Diego, California, US

Executives from all sectors will share best practice strategies in continuous delivery and DevOps

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