Author: Rebecca Gibson

Rebecca Gibson is a journalist for technologyrecord.com, where she reports on the latest news from Microsoft and its partner network.

 

 

A new approach to cloud service delivery

A new approach to cloud service delivery
By Rebecca Gibson | 18 April 2018

Italy’s biggest cloud distributor uses interworks.cloud platform to expand and automate its Microsoft Cloud Services delivery channel for more than 12,000 resellers

Computer Gross uses interworks.cloud platform to expand its Microsoft Cloud Services channel 

Two new Microsoft Azure regions go live in Australia and New Zealand

Two new Microsoft Azure regions go live in Australia and New Zealand
By Rebecca Gibson | 03 April 2018

Microsoft joins with Canberra Data Centres to give governmental and other companies access to cloud

Microsoft restructures to focus on intelligent edge and intelligent cloud

Microsoft restructures to focus on intelligent edge and intelligent cloud
By Rebecca Gibson | 03 April 2018

Firm creates new Experience + Devices and Cloud + AI Platform teams, and makes leadership changes

Consumers would pay 16% more for better customer experience, says PwC

Consumers would pay 16% more for better customer experience, says PwC
By Rebecca Gibson | 27 March 2018

Survey finds that 73% of people view a positive experience as a key influence their brand loyalties

The importance of unifying global operations

The importance of unifying global operations
By Rebecca Gibson | 19 March 2018

DXC Eclipse helped a waterjet manufacturing company to consolidate its business units and improve data accuracy and sales processes by implementing Microsoft Dynamics AX

DXC Eclipse helped a waterjet manufacturing company to consolidate its business units 

InternetRetailing Expo to focus on omnichannel retail

InternetRetailing Expo to focus on omnichannel retail
By Rebecca Gibson | 16 March 2018

Event will take place at NEC Birmingham in the UK on 21-23 March 2018

Powershelf launches new RFID solution for eliminating retail out-of-stocks

Powershelf launches new RFID solution for eliminating retail out-of-stocks
By Rebecca Gibson | 13 March 2018

Solution also uses blockchain and Microsoft technology to help retailers manage on-shelf inventory

The power of artificial intelligence in the retail industry

The power of artificial intelligence in the retail industry
By Rebecca Gibson | 05 March 2018

Microsoft’s Tracy Issel outlines how artificial intelligence, analytics and mixed reality can help retailers create seamless customer experiences across all channels

Microsoft’s Tracy Issel outlines how AI and mixed reality can help improve customer experiences

The process of rolling out a new control system

The process of rolling out a new control system
By Rebecca Gibson | 01 March 2018

Germany-based tyre manufacturer Continental AG updates its process and control system with the help of ICONICS automation software

Continental AG updates its process and control system with the help of ICONICS automation software

How to create amazing and memorable customer experiences

How to create amazing and memorable customer experiences
By Rebecca Gibson | 15 February 2018

Microsoft’s Pinar Salk tells us how technologies like analytics and machine learning are helping retailers to create the personalised and seamless shopping experience their customers expect

Microsoft’s Pinar Salk tells us how technologies like machine learning are helping retailers 

Breaking down the barriers for successful DNS management

Breaking down the barriers for successful DNS management
By Rebecca Gibson | 31 January 2018

Sigfus Magnusson explains how Men & Mice can help companies to successfully implement and maintain integrated management of their DNS across platforms

How Men & Mice can help companies to successfully implement integrated management of their DNS 

Metafile earns Microsoft Dynamics 365 certification

Metafile earns Microsoft Dynamics 365 certification
By Rebecca Gibson | 30 January 2018

MetaViewer paperless automation tool can be used with Dynamics 365 for Finance and Operations

Microsoft Dynamics partners to head to Directions ASIA

Microsoft Dynamics partners to head to Directions ASIA
By Rebecca Gibson | 29 January 2018

Asia-Pacific based partners will gain detailed insight into the latest product and Microsoft Dynamics programme announcements, says Torben Kragelund, co-founder of Directions organising committee

Asia-Pacific based partners will gain detailed insight into Microsoft Dynamics programme announcements

InternetRetailing Expo 2018 to focus on omnichannel

InternetRetailing Expo 2018 to focus on omnichannel
By Rebecca Gibson | 29 January 2018

Exhibitors will showcase the technologies retailers need to deliver a seamless shopping experience

What trends and technologies will shape the telco industry in 2018?

What trends and technologies will shape the telco industry in 2018?
By Rebecca Gibson | 29 December 2017

Companies will use robotic process automation, machine learning and cloud to improve the employee and customer experience, says Deep Dawar, Capgemini’s lead for Telecom, Media and Gaming Sector

Capgemini's Deep Dawar says firms will adopt robotics, machine learning and cloud

What will the retail industry look like in 2018?

What will the retail industry look like in 2018?
By Rebecca Gibson | 27 December 2017

Nikki Baird, managing partner at RSR Research, expects that AI and machine learning will help to drive more personalised customer experiences and help retailers to optimise operations

RSR Research's Nikki Baird expects AI and machine learning to drive personalised customer experiences

What will the public sector prioritise to achieve a successful 2018?

What will the public sector prioritise to achieve a successful 2018?
By Rebecca Gibson | 22 December 2017

Analytics, cybersecurity, AI and a move from legacy systems will be the top focus for organisations, predicts Kevin Noonan, chief analyst and practice leader of Ovum’s Public Sector team

Analytics, security and a move from legacy systems will be the top focus, says Ovum's Kevin Noonan

The importance of planning ahead for retail success

The importance of planning ahead for retail success
By Rebecca Gibson | 04 December 2017

Microsoft’s ShiSh Shridhar explains how analytics, machine learning and artificial intelligence empower retailers to accurately predict hyper-local demand for products

Microsoft’s ShiSh Shridhar explains how analytics, machine learning and AI empower retailers

CIF finds 40% of UK public sector organisations are lacking digital skills

CIF finds 40% of UK public sector organisations are lacking digital skills
By Rebecca Gibson | 21 November 2017

Reports says UK government must develop expertise to digitise the services it delivers to citizens

Deloitte says 85% of UK companies will invest in AI and IoT by 2020

Deloitte says 85% of UK companies will invest in AI and IoT by 2020
By Rebecca Gibson | 21 November 2017

More than half of survey respondents expect to invest over £10 million in digital technologies 

TimeFleX to launch new meeting module and NFC door panels

TimeFleX to launch new meeting module and NFC door panels
By Rebecca Gibson | 20 November 2017

New updates to group calendar software will make it easier to organise team meetings

Overcoming the technology grind with Microsoft Dynamics 365

Overcoming the technology grind with Microsoft Dynamics 365
By Rebecca Gibson | 08 November 2017

enVista and Stone Technologies helped a grain and milling company successfully migrate to Microsoft Dynamics 365 in the cloud in seven months

enVista and Stone Technologies helped milling company successfully migrate to the cloud

GCI deploys virtual contact centre for Prospect Union

GCI deploys virtual contact centre for Prospect Union
By Rebecca Gibson | 31 October 2017

Enghouse contact centre and Microsoft Skype for Business deployment improves customer service

HTNG European Conference to explore AI and virtual reality

HTNG European Conference to explore AI and virtual reality
By Rebecca Gibson | 20 October 2017

Conference to help hoteliers and travel companies find ways to innovate with digital technology

Blackbaud joins with Microsoft to digitise the nonprofit sector

Blackbaud joins with Microsoft to digitise the nonprofit sector
By Rebecca Gibson | 19 October 2017

Blackbaud SKY, an operational platform for nonprofits, is now on Microsoft Azure

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