Author: Rebecca Gibson

Rebecca Gibson is a journalist for technologyrecord.com, where she reports on the latest news from Microsoft and its partner network.

 

 

The power of artificial intelligence in the retail industry

The power of artificial intelligence in the retail industry
By Rebecca Gibson | 05 March 2018

Microsoft’s Tracy Issel outlines how artificial intelligence, analytics and mixed reality can help retailers create seamless customer experiences across all channels

Microsoft’s Tracy Issel outlines how AI and mixed reality can help improve customer experiences

The process of rolling out a new control system

The process of rolling out a new control system
By Rebecca Gibson | 01 March 2018

Germany-based tyre manufacturer Continental AG updates its process and control system with the help of ICONICS automation software

Continental AG updates its process and control system with the help of ICONICS automation software

How to create amazing and memorable customer experiences

How to create amazing and memorable customer experiences
By Rebecca Gibson | 15 February 2018

Microsoft’s Pinar Salk tells us how technologies like analytics and machine learning are helping retailers to create the personalised and seamless shopping experience their customers expect

Microsoft’s Pinar Salk tells us how technologies like machine learning are helping retailers 

Breaking down the barriers for successful DNS management

Breaking down the barriers for successful DNS management
By Rebecca Gibson | 31 January 2018

Sigfus Magnusson explains how Men & Mice can help companies to successfully implement and maintain integrated management of their DNS across platforms

How Men & Mice can help companies to successfully implement integrated management of their DNS 

Metafile earns Microsoft Dynamics 365 certification

Metafile earns Microsoft Dynamics 365 certification
By Rebecca Gibson | 30 January 2018

MetaViewer paperless automation tool can be used with Dynamics 365 for Finance and Operations

Microsoft Dynamics partners to head to Directions ASIA

Microsoft Dynamics partners to head to Directions ASIA
By Rebecca Gibson | 29 January 2018

Asia-Pacific based partners will gain detailed insight into the latest product and Microsoft Dynamics programme announcements, says Torben Kragelund, co-founder of Directions organising committee

Asia-Pacific based partners will gain detailed insight into Microsoft Dynamics programme announcements

InternetRetailing Expo 2018 to focus on omnichannel

InternetRetailing Expo 2018 to focus on omnichannel
By Rebecca Gibson | 29 January 2018

Exhibitors will showcase the technologies retailers need to deliver a seamless shopping experience

What trends and technologies will shape the telco industry in 2018?

What trends and technologies will shape the telco industry in 2018?
By Rebecca Gibson | 29 December 2017

Companies will use robotic process automation, machine learning and cloud to improve the employee and customer experience, says Deep Dawar, Capgemini’s lead for Telecom, Media and Gaming Sector

Capgemini's Deep Dawar says firms will adopt robotics, machine learning and cloud

What will the retail industry look like in 2018?

What will the retail industry look like in 2018?
By Rebecca Gibson | 27 December 2017

Nikki Baird, managing partner at RSR Research, expects that AI and machine learning will help to drive more personalised customer experiences and help retailers to optimise operations

RSR Research's Nikki Baird expects AI and machine learning to drive personalised customer experiences

What will the public sector prioritise to achieve a successful 2018?

What will the public sector prioritise to achieve a successful 2018?
By Rebecca Gibson | 22 December 2017

Analytics, cybersecurity, AI and a move from legacy systems will be the top focus for organisations, predicts Kevin Noonan, chief analyst and practice leader of Ovum’s Public Sector team

Analytics, security and a move from legacy systems will be the top focus, says Ovum's Kevin Noonan

The importance of planning ahead for retail success

The importance of planning ahead for retail success
By Rebecca Gibson | 04 December 2017

Microsoft’s ShiSh Shridhar explains how analytics, machine learning and artificial intelligence empower retailers to accurately predict hyper-local demand for products

Microsoft’s ShiSh Shridhar explains how analytics, machine learning and AI empower retailers

CIF finds 40% of UK public sector organisations are lacking digital skills

CIF finds 40% of UK public sector organisations are lacking digital skills
By Rebecca Gibson | 21 November 2017

Reports says UK government must develop expertise to digitise the services it delivers to citizens

Deloitte says 85% of UK companies will invest in AI and IoT by 2020

Deloitte says 85% of UK companies will invest in AI and IoT by 2020
By Rebecca Gibson | 21 November 2017

More than half of survey respondents expect to invest over £10 million in digital technologies 

TimeFleX to launch new meeting module and NFC door panels

TimeFleX to launch new meeting module and NFC door panels
By Rebecca Gibson | 20 November 2017

New updates to group calendar software will make it easier to organise team meetings

Overcoming the technology grind with Microsoft Dynamics 365

Overcoming the technology grind with Microsoft Dynamics 365
By Rebecca Gibson | 08 November 2017

enVista and Stone Technologies helped a grain and milling company successfully migrate to Microsoft Dynamics 365 in the cloud in seven months

enVista and Stone Technologies helped milling company successfully migrate to the cloud

GCI deploys virtual contact centre for Prospect Union

GCI deploys virtual contact centre for Prospect Union
By Rebecca Gibson | 31 October 2017

Enghouse contact centre and Microsoft Skype for Business deployment improves customer service

HTNG European Conference to explore AI and virtual reality

HTNG European Conference to explore AI and virtual reality
By Rebecca Gibson | 20 October 2017

Conference to help hoteliers and travel companies find ways to innovate with digital technology

Blackbaud joins with Microsoft to digitise the nonprofit sector

Blackbaud joins with Microsoft to digitise the nonprofit sector
By Rebecca Gibson | 19 October 2017

Blackbaud SKY, an operational platform for nonprofits, is now on Microsoft Azure

Sibos 2017: Volante Technologies moves payment suite to Azure

Sibos 2017: Volante Technologies moves payment suite to Azure
By Rebecca Gibson | 18 October 2017

Moving the VolPay Suite to the cloud will give financial firms better payment capabilities and reduce costs

Developing a competitive supply chain with the help of DXC Technology

Developing a competitive supply chain with the help of DXC Technology
By Rebecca Gibson | 17 October 2017

Kotahi used a cloud-based business intelligence and predictive analytics solution from DXC Eclipse to improve demand forecasting

The logistics company used cloud-based business intelligence to improve demand forecasting 

How the DS Virgin Racing team is boosting fan engagement

How the DS Virgin Racing team is boosting fan engagement
By Rebecca Gibson | 13 October 2017

DXC Technology helped the electric car racing team use social analytics to meet fans’ demands

DXC Technology helped the electric car racing team use social analytics to meet fans’ demands

A fashion-forward approach to e-commerce

A fashion-forward approach to e-commerce
By Rebecca Gibson | 09 October 2017

Online fashion retailer Asos has migrated from a monolithic, on-premises e-commerce system to a microservices platform running on Microsoft Azure

Asos has migrated from a monolithic, on-premises e-commerce system to running on Microsoft Azure

How the City of Wolverhampton Council is leading the way with cloud

How the City of Wolverhampton Council is leading the way with cloud
By Rebecca Gibson | 05 October 2017

IT automation company PowerON has helped the UK council to implement an advanced IT system built on Microsoft System Center and Microsoft Azure

PowerON has helped the UK council to implement an IT system built on Microsoft System Center and Azure

Shoptalk prepares for European retail event in Denmark

Shoptalk prepares for European retail event in Denmark
By Rebecca Gibson | 28 September 2017

Shoptalk Europe will focus on digitalising physical stores, e-commerce trends and much more 

Robotics is the highest priority for technology investment, says IDC

Robotics is the highest priority for technology investment, says IDC
By Rebecca Gibson | 01 September 2017

New report finds 50% of respondents placed robotics as their key business focus

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