Hotel management company Accor has adopted Microsoft’s Office 365 cloud productivity solution.
The company – which includes brands such as Sofitel, Novotel and Ibis – subscribed to Office 365 E1 for 7,000 corporate users and to Office 365 K1 for its tens of thousands of deskless workers.
It has used the solution to create the AccorLounge social network, which runs on SharePoint Online.
Marc Champsaur, vice president of Internet, Intranet, Franchise and Mobility at Accor, explained: “Before, our deskless hotel employees had no access to our intranet, but today they can join AccorLounge and receive corporate news, participate in work projects, create communities around shared activities, and access job postings.
“We even have teams from the hotels organising soccer matches. People are putting names to faces and feeling as if they belong to a global company.”
It has used Office 365 to develop AccorLive, a new corporate intranet, which can be personalised and accessed on any device, as well as deliver information to franchisees.
Champsaur said: “We want people to feel that they are working for a global group, and we also want them to be efficient in their daily work. AccorLounge and AccorLive help us achieve these goals.”
The hotel group is also using OneDrive for Business online file storage – which is part of Office 365 – to enhance the security of confidential business information, such as project documents, contracts, and confidential files.
Champsaur commented: “Now, engineers and designers collaborating on a hotel site upgrade can store sensitive CAD architectural plans and design drawings on a more secure, online repository instead of using third-party storage solutions or company file shares. And they can access them on any device, from anywhere.”
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