Modernising enterprise dialogue management with Anywhere365

Enterprises that want to empower employees to interact with customers across any channel should adopt a cloud-based contact centre platform that natively integrates with Microsoft Teams, such as Anywhere365

Why enterprises should adopt a cloud-based contact centre that natively integrates with Microsoft Teams

Five tests for your cloud video interop solution

Microsoft Teams users can maximise their existing investments with a cloud video interop solution. But how do you decide which one to choose?

How do you choose a CVI solution to maximise your Microsoft Teams investments?

Ignite 2019: Crestron showcases Teams-based Flex MX solutions

New product line aims to simplify room connection and lower total cost of ownership

Ignite 2019: Crestron to promote Microsoft Teams solution

Crestron Flex uses Microsoft Azure to make the unified communication experience seamless

Virtual meetings: what’s next in unified communications?

Big data and augmented reality are increasingly important in improving the user experience

Increased mobility means increased opportunity

Craig Barrass from Spectralink outlines strategies for unified communications resellers

Craig Barrass from Spectralink outlines strategies for unified communications resellers

The benefits of unified communications in the cloud

Maintaining expensive hardware for IT and telecoms systems is just not necessary anymore. Jon Seddon from GCI says that enterprises are realising that the cloud opens up a whole host of new possibilities

Expensive hardware for IT and telecoms systems is no longer necessary, says Jon Seddon from GCI

Ensuring effective Skype for Business deployments

David Stirling explains how Hewlett Packard Enterprise is working with Microsoft to help enterprises plan, deliver and operate Skype for Business deployments

David Stirling explains how HPE and Microsoft are helping enterprises implement Skype for Business

What does Avaya’s bankruptcy mean for business in the UK?

Jon Seddon from GCI says that the days of outdated PBX-based telecoms are coming to an end

Jon Seddon from GCI says that the days of outdated PBX-based telecoms are coming to an end

Nectar and Sonus bring SIP network diagnostics to Skype for Business

Single UC diagnostics system cuts operational costs, simplifies monitoring and provides complete session visibility