Accelerating citizen services development

Accelerating citizen services development
By Rebecca Gibson | 29 March 2016

A UK social housing organisation has developed its service charges enquiries system and money support service using Optevia solution and Microsoft Dynamics CRM 2015

UK social housing organisation develops new services with the help of Optevia 

Putting citizens at the centre with Dynamics CRM

Putting citizens at the centre with Dynamics CRM
By Rebecca Lambert | 23 February 2015

Two public sector bodies in the UK have recently turned to Optevia to help them operate more efficiently and better serve citizens. Through Dynamics CRM, they are succeeding in streamlining their processes and putting the citizen at the centre of everything they do

Two UK public sector bodies have turned to Optevia to help them operate more efficiently and better serve citizens

Scottish Fire and Rescue Service rolls outs Dynamics CRM

Scottish Fire and Rescue Service rolls outs Dynamics CRM
By Guest | 20 October 2014

Nationwide fire and rescue service deploys tailored case management system to ensure regulatory compliance and improve internal processes

Sunderland City Council wins UK Digital City of the Year award

Sunderland City Council wins UK Digital City of the Year award
By Anonym | 30 June 2014

The council has been recognised for its improved digital services to citizens, enabled by Optevia’s Microsoft Dynamics CRM-based solution

Sunderland City Council implements Microsoft Dynamics CRM

Sunderland City Council implements Microsoft Dynamics CRM
By Anonym | 27 June 2014

Local government improves customer experience and reduces costs through the use of Optevia's Microsoft Dynamics CRM-based solution

Local government improves customer experience and reduces costs through the use of Optevia's Microsoft Dynamics CRM-based solution

CRM adoption on the rise in central government

CRM adoption on the rise in central government
By Rebecca Gibson | 25 June 2014

Tim Vernon, Optevia’s managing director, highlights the benefits central government can gain by deploying Microsoft Dynamics CRM

Tim Vernon, Optevia’s managing director, highlights the benefits central government can gain by deploying Microsoft Dynamics CRM     

Basildon Borough Council implements Microsoft Dynamics CRM

Basildon Borough Council implements Microsoft Dynamics CRM
By Guest | 15 April 2014

Council improves customer service levels through its investment in Microsoft Dynamics CRM, delivered by public sector specialist Optevia

Council improves customer service levels through its investment in Microsoft Dynamics CRM, delivered by public sector specialist Optevia