Personal customer experiences will be key for retailers in 2015

Personal customer experiences will be key for retailers in 2015
By Rebecca Gibson | 15 January 2015

Sahir Anand, vice president of research and principal analyst at EKN Research, outlines the trends and technologies that will shape the retail industry in 2015

EKN Research's Sahir Anand outlines the trends and technologies that will shape the retail industry in 2015

Avanade's Digital Workplace: boosting employee engagement

Avanade's Digital Workplace: boosting employee engagement
By Rebecca Gibson | 11 November 2014

Rebecca Gibson explores how Avanade's Digital Workplace approach will help retailers to empower employees with the knowledge they need to enhance the customer experience and become more invested in their role

Avanade explains how retailers can empower employees by giving them intuitive tools

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