Tips to deliver the service that today's customers expect

Tips to deliver the service that today's customers expect
By Lindsay James | 09 October 2015

In today’s operating environment, meeting customer expectations is key, says Microsoft's Matt Kresch

Customer loyalty: why taking a local approach beats blanket discounting

Customer loyalty: why taking a local approach beats blanket discounting
By Guest | 21 November 2014

In the grocery industry, attracting and retaining today’s discerning customers requires new levels of customer centricity. Ian Duncan-Lewis and Mike Humphreys from Galleria tell us more

In the grocery industry, attracting and retaining today’s discerning consumer requires new levels of customer centricity