Driving customer loyalty with analytics and AI

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Microsoft’s Naveen Tadepalli outlines how these technologies can help retailers to deliver unique personalised omnichannel experiences that will convert customers into brand advocates

Microsoft’s Naveen Tadepalli outlines how tech can convert customers into brand advocates

PwC deploys new Azure-based toolset for mergers and acquisitions

Microsoft

Firm’s Decision Analytics Platform has already been used for 150 deals in eight countries this year

AI could reduce global emissions by 4%, say PwC and Microsoft

New research suggests that the technology could also create as many as 38 million new jobs

84% of businesses have embarked on a blockchain initiative, says PwC

Report also highlights four key areas that companies should focus on when developing blockchain platforms

Firms face risks by not aligning innovation and business strategy

PwC finds that strategy, not size of investment, is the greatest success factor for innovation

PwC expands partnership with Microsoft

Consulting firm aims to better support clients with digital, cloud and business transformations

Humans and machines must work together in future workplace

PwC says human skills will help firms use digital technologies to their competitive advantage

Robotics to potentially transform various industries, says PwC

Robotics could help businesses make better use of their existing capital stock and increase margins

Payment sector prioritises fintech investment

Around 84% of payments companies are focused on fintech and 35% have launched fintech subsidiaries

More than 91% of businesses have adopted a security framework

New PwC report shows 69% of orgaisations use cloud-based security services to protect data