Mobile and omni-channel to remain key priorities for retail and hospitality

Mobile and omni-channel to remain key priorities for retail and hospitality
By Rebecca Gibson | 24 December 2015

Using digital technology to enhance the customer experience will be top of the agenda for retail and hospitality companies next year, predicts Nikki Baird, managing partner at RSR Research

Using digital to enhance the customer experience will top the agenda predicts RSR Research's Nikki Baird

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