Transforming customer journeys in financial services

Transforming customer journeys in financial services
Unsplash/Brooke Cagle
By Lindsay James | 16 July 2021

Consistently delivering a great customer experience can be challenging for banks. According to recent Microsoft research, the biggest success comes from financial institutions that focus on digitisation, personalisation, AI and self-service

Banks that focus on digitisation, AI and self-service are reaping the rewards, says Microsoft

Ignite 2019: Verint unveils integration with Microsoft Teams

Ignite 2019: Verint unveils integration with Microsoft Teams
By Alex Smith | 05 November 2019

Solution will help companies to meet requirements for capturing and storing communication data

Tackling security challenges in financial services

Tackling security challenges in financial services
By Jacqui Griffiths | 21 January 2019

As financial firms offer an increasingly digital, mobile banking experience, Microsoft is helping them to tackle evolving security threats

How Microsoft is helping firms tackle evolving security threats in an increasingly digital world

UBS moves to Azure to power digital transformation

UBS moves to Azure to power digital transformation
By Rebecca Gibson | 27 April 2017

Wealth management firm is currently using Azure to power its risk management platform

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