KBC Bank Ireland adopts Temenos T24 core banking system

Bank also takes Insight Business Intelligence suite as it seeks to increase retail presence

Sean Dudley
Sean Dudley
By Sean Dudley on 13 January 2014
KBC Bank Ireland adopts Temenos T24 core banking system

Temenos is to provide its T24 core banking system and Insight Business Intelligence suite to KBC Bank Ireland, as the bank looks to transform itself into a full retail bank.

KBC Bank Ireland provides business and personal banking to customers across Ireland, and employs approximately 800 members of staff.

Built on the Microsoft SQL Server platform, Temenos T24 is a fully integrated, modular core banking solution that covers a broad spectrum of functional requirements for various sectors, including finance and retail. The core system of T24 enables common operations between the various banking activities, with a set of modules used to address the additional requirements of users.

“We are seeking to harness the opportunities that now exist within the Irish market as the banking landscape changes,” said Wim Verbraeken, chief executive of KBC Bank Ireland. “Consumers are recognising us more for our personalised customer service, our innovative approach to our products and online banking and by working with the Temenos solution we will be delivering that superior service that customers want when it comes to their everyday banking requirements, giving them the choice of a real alternative for their banking needs.”

Temenos Insight Business Intelligence suite is a Business Intelligence, analytics, and reporting solution, specifically designed for banks.

“Our purchase of Temenos’ products highlights our commitment to the Irish market,” said Rudi Peeters, KBC Group chief information officer. “We want to offer a complete range of modern financial services, underpinned by a distinctive customer experience, and working with Temenos provides us with the opportunity to do that.”

Part of KBC Bank, one of Europe’s largest financial institutions, KBC Bank Ireland has been present in Ireland for 40 years. In September, KBC Bank Ireland launched a new current account proposition to retail consumers, with full online and mobile banking capability. The back also recently launched new retail hubs in the cities of Limerick and Galway, in addition to the existing hubs in Dublin and Cork.

“We are delighted that KBC Bank Ireland has chosen Temenos as its core banking system provider,” said Jean-Michel Hilsenkopf, Temenos regional director for Europe. “Our platform will enable it to upgrade its systems in order to offer superior service to the Irish market. A key consideration for the bank was T24’s product-building capability that will allow it to offer flexible and innovative products that can be brought to market quickly without the need to write bespoke code.”

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