MICROS Systems will be showcasing its next-generation mobility solutions for restaurants at the National Restaurant Association (NRA) event taking place in Chicago, US next week.
From 17-20 May, more than 1,800 suppliers and tens of thousands of buyers from across the restaurant industry will come together to find out about the latest products and trends that are shaping the future of food service. One key focus will be on how restaurants can take advantage of new technologies such as tablets to improve the dining experience.
On booth 6007 at the show, MICROS will be demonstrating how restaurants can empower their staff with its new Intel Atom-powered, Windows 8.1 tablet solutions to deliver the best customer service possible.
Running MICROS Simphony Enterprise for Food and Beverage software, the tablets can be used by waiters on the restaurant floor to make personalised recommendations to diners, show them specials of the day, highlight relevant customer events and take orders.
“Customers today expect immediate access to information,” says Michael Russo, CTO at MICROS Systems. “They don’t want to have to wait for the waiter to disappear into the kitchen to check whether a certain dish contains nuts. They expect the people servicing them to have access to that information there and then. Working with Microsoft and Intel, we’ve created a solution that empowers staff to deliver the dining experience that customers demand. We’ve blended low-cost hardware with enterprise-grade capabilities to deliver business-ready tablets that raise the bar on what a modern POS system should be.”
Running on the Microsoft Windows Embedded 8.1 Industry operating system and powered by Intel Atom processors, the tablets can handle multiple applications and integrate with back-office systems. This allows staff to perform many tasks on one device – from taking orders to tracking sales metrics.
“Intel-based tablets simplify the deployment and management process for use in restaurants,” says Paul Butcher, retail strategist for Intel, North America Marketing. “Additionally, there is a peace of mind in knowing peripherals, like printers and cameras, as well as applications and drivers are fully functional. Lastly, Intel delivers a mobile experience with enough performance and battery life to last a full day shift.”
Industry leaders such as The Habit Burger Grill are already seeing the benefits of using such tablets. The US burger chain recently integrated its MICROS POS solution with Intel-powered Dell Latitude tablets, allowing servers to take orders on the go and managers to use them for controlling inventory. The Habit Burger Grill has already succeeded in reducing customer waiting times by over 25% and has taken 20 minutes off the time it takes to sort out inventory orders.
NRA show attendees will be able to visit MICROS booth 6007 to find out more about how they can take advantage of the latest mobile technology to deliver engaging dining experiences while increasing efficiency and productivity. OnWindows will also be reporting on all of the latest announcements from the event, so follow us on Twitter and check back next week to find out more.
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