Nectar Services and Sonus Networks have launched an integrated solution to provide complete session initiation protocol (SIP) network diagnostics for Microsoft Skype for Business.
Nectar’s Unified Communications Management Platform (UCMP) has been combined with Sonus’ SBC 1000 and SBC 2000 to create a centrally located unified communications diagnostics (UCD) system to monitor geographically dispersed session border controls (SBCs). The joint solution significantly reduces the number of servers required to provide deep diagnostics monitoring for enterprises deploying SIP-based unified communications, such as Microsoft Skype for Business.
“While the decision to migrate to Skype for Business offers many benefits, SIP environments aren’t immune to low session quality issues,” said Mykola Konrad, vice president of product management and marketing at Sonus. “Organisations want to quickly identify the location of those network issues before communication and collaboration are interrupted. As the first SBC vendor to integrate with Nectar’s UCMP offering, we are excited to provide our joint partners and customers with an exclusive monitoring and diagnostic solution that pinpoints network issues and lowers costs by minimising deployment of additional servers.”
Using a single UCD system installed in a secure, centrally located data centre enables IT to easily monitor the SBCs deployed at remote sites, reducing operational costs.
In addition, the solution provides IT managers with complete session visibility, allowing them to proactively identify and address poor network performance before it affects call quality.
“Diagnosing a networking issue in an enterprise’s SIP environment can easily become a tedious and daunting task when the most efficient tools are not in place and visibility into all SBC sessions is not available,” said Joseph Fuccillo, CTO at Nectar. “The integration of Nectar’s comprehensive UCMP solution and Sonus’ SBC 1000 and SBC 2000 offers unparalleled network monitoring and diagnostics that are designed to provide our joint customers with the tools to proactively manage their networks, before any issues arise, with a unique interoperability that saves both time and resource capital.”
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