Shenzhen Bao'an International Airport has selected NCR to provide a self-service check-in solution for its new terminal.
The airport has purchased 35 NCR TouchPort kiosks and support services, which run on the Microsoft Windows operating system, and will be deployed at the airport’s new T3 terminal.
Located between the cities of Guangzhou, Shenzhen and Hong Kong, Shenzhen Bao'an International Airport connects the Pearl River Delta area with the rest of the world, and has seen a steady increase in passenger numbers in recent years.
With the self-service check-in kiosks, passengers can process check-in, check flight information, apply loyalty membership and scan boarding passes.
“Travellers are looking to technology to make the everyday transactions of life faster and more convenient,” said Pedro Carrasco, vice president of sales EMEA/APAC, NCR Travel. “Our self-service check-in solution offers Shenzhen Bao'an International passengers the opportunity to by-pass traditional check-in and reduce the time they might spend in line. It’s our first opportunity to demonstrate how NCR technology solutions can enhance the travel experience at Shenzhen Bao'an and we look forward to exceeding their expectations.”
The kiosks feature NCR’s patented two-sided thermal paper technology, which saves up to 40% on paper costs. This reduces staff workload for paper replenishment and facilitates group check-in.
The check-in solution is compatible with the Common Use Self-Service platform and applications used by Shenzhen Bao'an International Airport.
NCR is ensuring optimal performance from the new solution by providing on-site and maintenance services support.
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