Sibos 2014 event preview from Fiserv's Richard Broadbent

Rebecca Gibson speaks to Richard Broadbent, vice president of strategy and channel development, international group at Fiserv, to find out what the company will be showcasing at the event

Rebecca Gibson
Rebecca Gibson
By Rebecca Gibson on 09 September 2014
Sibos 2014 event preview from Fiserv's Richard Broadbent

Taking place at the Boston Convention & Exhibition Center in the US from 29 September to 2 October, Sibos will bring together key figures from financial institutions, market infrastructures and technology vendors to showcase the new technologies and strategies that will shape the financial services industry. Delegates will explore issues including regulatory compliance, cryptocurrencies and payments platforms.

What makes Sibos an important event in the industry and why are you attending?
Sibos provides an opportunity for industry leaders to come together to discuss the issues that have impacted the industry over the past year and outline what we can look forward to in the coming year. Ever-changing regulatory, social and economic global trends make it particularly important to discuss key issues that impact the varied markets served by the financial sector around the world.

What will you be showcasing?
Fiserv experts will be available at stand B09 to discuss the technology that solves the business challenges financial institutions may be facing. Attendees can expect to learn about innovative solutions that capitalise on market-driven opportunities, such as advancements in digital banking, payments, investment services, financial crime and risk management, account processing platforms and more. On 1 October, Fiserv will host an Open Theatre session with the Bank of Ireland entitled ‘The Perfect Pair: How Bank of Ireland Married Marketing and Mobile Banking’. In addition, the Fiserv stand will host presentations covering hot topics relevant to attendees.

What are you most looking forward to?
Fiserv is looking forward to meeting with our clients and other industry partners, as well as to hearing the ideas generated during sessions in the robust agenda. Sibos provides an opportunity to explore how our company can continue to provide our clients with the next generation of financial service technology.

What do you think will be a key trend at the event?
Innovation and technology go hand in hand in today’s world, so the role of technology in providing new services to customers will be a key trend at Sibos this year. Other major trends at Sibos will depend on market sectors. In many more established markets, the banking industry needs to focus the majority of its resources on meeting regulatory demands by delivering internal legacy technology projects and programmes that are related to regulatory change. This will leave them with little or no time for innovation, which is particularly challenging because customers are increasingly embracing the digital age.

Technology has different role to play in developing markets as they are less reliant on legacy systems. In these markets, mobile banking technology can empower consumers to discover the benefits that banking brings including the ability to make and receive digital payments without having to worry about carrying large sums of cash. This trend is prominent in Asia and Latin America and has widespread implications for both individuals and economies as a whole.

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