StoneRiver has launched a new Stream Mobile Claims Field Adjuster App to enable insurance adjusters to gather loss information and process claims via their mobile devices.
Developed as part of StoneRiver’s property and casualty core products Stream Suite, the new mobile application has been designed to run on any mobile device and is synchronised with the insurance company’s core system, enabling field claims adjusters to easily gather loss information online or offline, add pertinent information – such as images, videos, maps and documents – to a claim and then process it more quickly.
This increases operational efficiency, reduces the amount of time it takes for agents to process and file claims, and allows adjusters to respond more quickly to their customers’ needs.
“Our clients require the latest mobile capability to deliver the maximum value to their customers and continuously improve their operational reach. StoneRiver worked with Microsoft to deliver the Stream Claims Field Adjuster mobile application on the Windows 8 platform to take advantage of their advanced technology and features. The combination of StoneRiver mobile applications deployed on Microsoft mobile platforms delivers the highest value to our clients,” said Lou D’Alessandro, senior vice president of Product Development at StoneRiver.
Stream Mobile is built on, and runs natively on, the Microsoft Windows 8.1 operating system, or higher.
“The Microsoft Surface and other world-class mobile devices from our original equipment manufacturer partners offer enterprise class hardware for mobile insurance workers like claims adjusters,” said Tony Jacob, managing director of Worldwide Insurance at Microsoft. “It’s equally important that we have the applications that can empower those adjusters. We really appreciate the opportunity to work with StoneRiver to help deliver this great, modern claims application that takes advantage of these secure, manageable Windows-based devices.”
To read more about Stream Mobile and how Microsoft is working with StoneRiver and other companies to introduce mobile applications to the insurance industry, click here.
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