TeleWare has been awarded Microsoft Gold Communications competency after demonstrating ‘best-in-class’ ability and commitment to meet customers’ enterprise communication needs.
The company was named a Microsoft Gold Partner for its work to extend Microsoft’s Skype for Business with various enhanced fearures. These include cloud-based voice recording, enterprise-class voicemail, interactive video response, intelligent number and comprehensive reporting services.
Together, these enhancements enable users to gain a deeper insight into their business, improving employee engagement, business agility, process efficiency and customer satisfaction.
“TeleWare’s Skype for Business enhancements were developed following a number of customer requests for a cloud-based recording function to enhance their existing Skype for Business product,” said Steve Haworth, CEO TeleWare. “Our Microsoft Gold Partner status for Communications showcases our expertise in and commitment to today’s technology market and demonstrates our deep knowledge of Microsoft and its products. Our status means that we enjoy early access to new software, which enables us to better serve customers and to easily connect with one of the most active, diverse networks in the world.”
Microsoft Gold Partner status is only awarded to partners who have met extensive technology requirements and demonstrated expertise through rigorous exams.
“By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Phil Sorgen, corporate vice president of Microsoft’s Worldwide Partner Group. “These partners have a deep expertise that puts them in the top 1% of our partner ecosystem and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”
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