UK enterprises must spend more on capacity planning

Rebecca Gibson
Rebecca Gibson
By Rebecca Gibson on 22 October 2015
UK enterprises must spend more on capacity planning

UK enterprises need to invest more time and money in capacity planning to prevent critical outages, according to a new study from Sumerian.

According to the study, 85% of businesses have experienced a critical system outage in the past 12 months, 29% of which have been specifically related to capacity issues. Similarly, 20% of respondents reported that it cost more than they had budgeted for to move to the cloud, while 17% suspect that they over provisioned due to lack of capacity planning data. Yet, while 56% of businesses recognise that capacity planning will become increasingly important in 2016, particularly as more than 94% aim to make IT changes, just over a third lack access to the capacity information they need to support these plans. Plus, 45% still rely on basic tools – such as spreadsheets – for capacity planning, and nearly half admitted that they need to invest more in capacity planning.

“Businesses need to take the guesswork out of IT planning or face a significant risk of operational downtime, unnecessary IT spend and damaged customer relationships,” said Peter Duffy, CTO at Sumerian (pictured). “IT departments must have visibility of the entire IT estate regardless of its location and be able to accurately assess the impact of planned change to assure future service performance and support business expectations. If they can’t, they put their IT service capability at risk and so the clearest message from our survey is that capacity planning needs to be put firmly back on the agenda in order to make 2016 IT investment plans a success for businesses.”

Almost 45% of survey respondents indicated that they would increase capacity planning investments over the next year. Almost half expressing an interest in capacity-planning-as-a-service (CPaaS) solutions, such as UK-based Sumerian’s Capacity Planner CPaaS.

Capacity Planner CPasS enables IT teams to instantly visualise their current capacity position, take proactive action based on predicted future capacity events and model planned changes to assess how they will impact on the business. Enterprises can use these insights to improve performance and reduce costs, ensuring that their IT infrastructures can be scaled to meet changing business demand.

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