Reaching the 5i consumer: retailers embrace social media

Retailers need to engage with consumers across all channels to deliver a true omni-channel shopping experience. Jacqui Griffiths finds out more

5i’ shoppers – instrumented, interconnected, informed, in place and immediate – expect the same rich experience no matter how they shop

K3's ax|is fashion solution provides supply chain insight and control

Creating a consistent experience for customers is crucial to success today, yet research shows that less than a third of fashion brands believe that they are truly multi-channel. Lindsay James finds out how K3 Retail is poised to help

Lindsay James finds out how K3 Retail is helping fashion retailers deliver a consistent customer experience

Windows Azure services platform available in two prefectures in Japan

Japan’s cloud market estimated to increase by around US$1.6 billion in 2014

HIMSS: Healthcare providers deploy new solutions based on Surface 2

Microsoft highlights various Surface 2 deployments by healthcare providers

Fujitsu upgrades its public cloud service as part of new alliance with Microsoft

A5 for Windows Azure service environment will be moved to Microsoft data centres in Japan

A5 for Windows Azure service environment will be moved to Microsoft data centres in Japan

MWC 2014: Microsoft introduces nine new Windows Phone hardware partners

Expanded partner base will lead to a wider range of screen sizes and price points for Windows Phone

Expanded partner base will lead to a wider range of screen sizes and price points for Windows Phone

Four youth leaders join Microsoft's 4Afrika Advisory Council

Representatives from Rwanda, Nigeria, Morocco and Cameroon will help guide strategic investments

Representatives from Rwanda, Nigeria, Morocco and Cameroon will help guide strategic investments

Le Tanneur implements new PLM solution to accelerate product development

French leather goods manufacturer seeks to drive growth with Microsoft-based solution from TXT

French leather goods manufacturer seeks to drive growth with Microsoft-based solution from TXT

Beaverbrooks deploys Microsoft NAV for multi-channel customer services

Uk jeweller replaces legacy system with K3 for Retail solution to support future growth

Uk jeweller replaces legacy system with K3 for Retail solution to support future growth

France Boissons deploys warehouse management and supply chain solutions

Heineken subsidiary implements software from Manhattan Associates to help grow market share

Heineken subsidiary implements software from Manhattan Associates to help grow market share

New capabilities for Microsoft Dynamics CRM will improve customer engagement

Update in Q2 2014 will help improve marketing campaigns and introduce 'social listening' facilities

Update in Q2 2014 will help improve marketing campaigns and introduce 'social listening' facilities

Tagetik expands presence in Poland with new distributor agreement

Performance management software provider signs up ITmagination as its sole distributor in Poland

Performance management software provider signs up ITmagination as its sole distributor in Poland

Holland & Knight deploys Microsoft Lync for unified communications

2,000 attorneys and staff at international law firm will use Lync solution for voice, video, IM and screen sharing

2,000 attorneys and staff at international law firm will use Lync solution for voice, video, IM and screen sharing

Microsoft releases details of its HIMSS event schedule

Healthcare event will see partner showcase, innovation forum, awards presentations and 'Lunch and Learn' sessions

Healthcare event will see partner showcase, innovation forum, awards presentations and 'Lunch and Learn' sessions

Finovate Europe 2014: Microsoft partner Etronika selected as a Best of Show Winner

Audience votes for its multi-channel partnership ecosystem within Banktron e-banking solution

Audience votes for its multi-channel partnership ecosystem within Banktron e-banking solution

Eckler's streamlines systems with deployment of Microsoft Dynamics AX

Services provider Junction Solutions handles implementation for US automotive parts retailer

Services provider Junction Solutions handles implementation for US automotive parts retailer

Finovate Europe 2014: mobile wallets to be a key theme for the year ahead

Technologies enabling the 'always-on and always-connected' customer will influence how people deal with money

Technologies enabling the 'always-on and always-connected' customer will influence how people deal with money

Lync and Skype help to improve education for visually impaired students

Washington State School for the Blind uses communication tools to connect students to expert teachers

Washington State School for the Blind uses communication tools to connect students to expert teachers

Dutch prosecution service deploys Windows 8 tablets

Significant improvements in productivity for workers in the field, with faster and more reliable access to information

Significant improvements in productivity for workers in the field, with faster and more reliable access to information

Bill Clinton to deliver keynote speech at SharePoint Conference

Former US President set to take to the stage on opening day of Las Vegas conference in March

Former US President set to take to the stage on opening day of Las Vegas conference in March

Microsoft appoints Satya Nadella to replace Steve Ballmer as CEO

Former EVP of the company's Cloud and Enterprise Group becomes the latest of only three CEOs in Microsoft history; John Thompson becomes Chairman

Former EVP of the company's Cloud and Enterprise Group takes new role with immediate effect

Microsoft awards 4Afrika grants to five startup businesses

Innovators get funds for developing unique and scalable solutions for the African market

Innovators get funds for developing unique and scalable solutions for the African market

ERP solution provider Columbus acquires e-commerce specialist Omnica

Adds multi-channel retail and e-commerce expertise to portfolio

Deal part of company's commitment to strengthen its position as a consultancy to retailers

Dassault Systèmes acquires lifecycle management software provider Accelrys

Deal will help Dassault enrich its molecular chemistry capabilities, from discovery to manufacturing

Deal will help Dassault enrich its molecular chemistry capabilities, from discovery to manufacturing

Retailers to focus on strong mobile strategies for 2014

New survey finds half of retailers now have mobile strategy as their top priority

New survey finds half of retailers now have mobile strategy as their top priority

Microsoft joins Open Compute Project to share cloud innovaton

Community to benefit from Microsoft's cloud server specification, including advanced server hardware designs

Community to benefit from Microsoft's cloud server specification, including advanced server hardware designs

Indonesian developer launches new instant messaging service using Windows Azure

Sangkuriang Internasional describes Azure as "easiest cloud platform to work with"

Sangkuriang Internasional launches EMASS service on Azure, saving on capital and operational expenses

Hoerbiger Group turns to Dell for Windows migration project

Compression, automation and drive technology firm migrates 4,300 PCs to Windows 7

Compression, automation and drive technology firm migrates 4,300 PCs to Windows 7

Many retailers considering a single consumer platform, finds study

More than a third of retailers are considering moving to a single platform to manage transactions across all sales channels

More than a third of retailers are considering moving to a single platform to manage transactions across all sales channels

Technological innovation crucial for transformative learning, says Salcito

Microsoft's worldwide VP of education reflects on first year of Innovative Schools World Tour

Microsoft's worldwide VP of education reflects on first year of Innovative Schools World Tour

Skyscanner creates new data centres with Dell blade solution

Travel-search site completes UK and Singapore facilities, Hong Kong to be added this month

Travel-search site completes UK and Singapore facilities, Hong Kong to be added this month

Italian publisher rolls out Microsoft suite to unify communications

RCS MediaGroup modernises technology infrastructure with suite of Microsoft cloud solutions

RCS MediaGroup modernises technology infrastructure with suite of Microsoft cloud solutions

MakerBot unveils three new 3D printers with Windows 8.1 integration

Replicator range of devices enables 3D printing from any compatible Windows 8.1 app

Replicator range of devices enable 3D printing from any compatible Windows 8.1 app

NASA uses Kinect gesture-recognition technology to control a robot arm

Engineers at Jet Propulsion Laboratory aiming to enhance control of robots far from earth, such as the Mars rovers

Engineers at Jet Propulsion Laboratory aiming to enhance control of robots far from earth, such as the Mars rovers

GoDaddy forms partnership to offer Microsoft Office 365

Online small business platform will offer 365 as core business-class email and productivity service

Online small business platform will offer 365 as core business-class email and productivity service

Details announced for Bett 2014

Microsoft has revealed in a recent blog post what its main focus will be at this year’s education technology event.

Microsoft has revealed in a recent blog post what its main focus will be at this year’s education technology event.

Clearswift launches new security solution for Microsoft Exchange

Secure Exchange Gateway provides critical information protection and compliance within Exchange environments

Secure Exchange Gateway provides critical information protection and compliance within Exchange environments

KBC Bank Ireland adopts Temenos T24 core banking system

Bank also takes Insight Business Intelligence suite as it seeks to increase retail presence

Bank also takes Insight Business Intelligence suite as it seeks to increase retail presence

Servebase and Starmount establish partnership for EMV payments solutions

Move hoped to boost Starmount's role in Europe's transition to EMV and chip and pin technologies

Move hoped to boost Starmount's role in Europe's transition to EMV and chip and pin technologies

Interview: How the UK's NHS is set to evolve its digital services

Rebecca Gibson caught up with Denise Hampson, digital user experience and behaviour change consultant at NHS England

Denise Hammond explains what changes we can expect to see within digital services at England's health service

Intel outlines plans for RealSense range during CES keynote address

Aims to simplify interation with technology for a more natural and immersive user experience

Aims to simplify interation with technology for a more natural and immersive user experience

UIA deploys replaces legacy system with new insurance platform

UK insurer selects RDT’s Landscape on which to build and develop its customer offerings over the next decade

UK insurer selects RDT’s Landscape on which to build and develop its customer offerings over the next decade

Microsoft acquires Parature to enhance CRM self-service capabilities

Integration of customer engagement specialist will bring multiple new functionalities into Microsoft Dynamics CRM

Integration of customer engagement specialist will bring multiple new functionalities into Microsoft Dynamics CRM

Redefining government mobility

In order to provide citizens with the services they need, governments need mobile solutions that combine performance with freedom. Amber Stokes finds out how Intel is working closely with Microsoft to deliver this.

In order to provide citizens with the services they need, governments need mobile solutions that combine performance with freedom. Amber Stokes finds out how Intel is working closely with Microsoft to deliver this.

Celent expects comprehensive digitisation projects to drive insurance IT budgets

Analyst also highlights 'Internet of Things' and 'back to basics' among top insurance trends for 2014

Analyst also highlights 'Internet of Things' and 'back to basics' among top insurance trends for 2014

Wesleyan Bank chooses core banking system from Sword Apak

UK bank will replace its existing technology platform with Aurius in preparation for strong growth

UK bank will replace its existing technology platform with Aurius in preparation for strong growth

Susan Hauser reveals five enterprise technology trends for 2014

Internet of Things will be a big deal in 2014: "understanding what data needs absorbed versus ignored"

Internet of Things will be a big deal in 2014: "understanding what data needs absorbed versus ignored"

MapAction uses Esri IT to help the Philippines

MapAction volunteer Wai-Ming Lee tells Rebecca Gibson how Esri’s digital mapping technology helps in the wake of natural disasters

Wai-Ming Lee, long-term MapAction volunteer and manager of online operations at Esri UK, explains how Esri’s digital mapping technology helps in the wake of natural disasters

Camper deploys TXT Integrated Retail Planning software

European footwear brand implement TXT Integrated Retail Planning software to improve business planning and processes

European footwear brand implement TXT Integrated Retail Planning software to improve business planning and processes

University of Colorado Health migrates from legacy email to Office 365

17,000 mailboxes from three disparate healthcare organisations move to single consolidated environment

17,000 mailboxes from three disparate healthcare organisations move to single consolidated environment