News

General Motors and subsidiary Cruise team up with Microsoft

General Motors and subsidiary Cruise team up with Microsoft
Cruise/Microsoft
By Elly Yates-Roberts | 20 January 2021

Azure cloud will be used to accelerate delivery of self-driving vehicles

Survive or thrive in the aftermath of a crisis

Survive or thrive in the aftermath of a crisis
iStock
By John Colgan | 20 January 2021

Organisations across all industries are looking to third-party companies to leverage automation, enable remote work and make more informed decisions

Third-party companies are helping firms leverage automation to enable remote working

Johnson Controls virtualises Tech Challenge with Microsoft Teams

Johnson Controls virtualises Tech Challenge with Microsoft Teams
Microsoft
By Elly Yates-Roberts | 19 January 2021

The digital event saw more attendees, contestants and engagement than ever before

Login VSI launches new virtual desktop software

Login VSI launches new virtual desktop software
Microsoft
By Elly Yates-Roberts | 19 January 2021

Login Enterprise 4.4 is designed to reduce risk and improve business continuity

Using technology to recreate the bank branch at home

Using technology to recreate the bank branch at home
By Wim Geukens | 19 January 2021

Banks must invest in new technologies to enable employees to continue delivering secure and personalised banking services to customers while they are working remotely

Banks must enable employees to continue delivering banking services while they work remotely

Microsoft starts roll-out for Teams recap feature

Microsoft starts roll-out for Teams recap feature
Unsplash/Microsoft Edge/Microsoft
By Elly Yates-Roberts | 18 January 2021

New capability will help employees stay on track, even if they were unable to attend a meeting

Finastra Fusion Invest now available on Microsoft Azure cloud

Finastra Fusion Invest now available on Microsoft Azure cloud
Rawpixel.com
By Elly Yates-Roberts | 18 January 2021

Move will help customers access new markets and follow regulations, says Younes Guemouri

Smart City Live 2020: a post-event review

Smart City Live 2020: a post-event review
Smart City Expo
By Elly Yates-Roberts | 18 January 2021

The virtual Smart City Live event in November 2020 saw a wide range of expert speakers addressing the future of modern cities. Over the following pages we profile some of the organisations that participated in the event

We profile some of the organisations that participated in the virtual event in November 2020

NRF 2021: Microsoft adds new retail features to Dynamics 365

NRF 2021: Microsoft adds new retail features to Dynamics 365
Microsoft
By Elly Yates-Roberts | 15 January 2021

New capabilities will help retailers personalise customer experiences across all channels

NRF 2021: Microsoft introduces new Cloud for Retail

NRF 2021: Microsoft introduces new Cloud for Retail
iStock
By Elly Yates-Roberts | 15 January 2021

Platform gives retailers ability to address “most pressing business needs,” says Shelley Bransten

Building resilience and agility into industry

Building resilience and agility into industry
By Craig Hayman | 15 January 2021

The Covid-19 pandemic has reinforced the need for companies in the industrial sector to implement digital technologies and harness the power of data to ensure they remain operational

Organisations must harness the power of data to ensure they remain operational

L’Oréal modernises equipment maintenance with Microsoft HoloLens

L’Oréal modernises equipment maintenance with Microsoft HoloLens
L'Oréal/Microsoft
By Elly Yates-Roberts | 14 January 2021

Remote solutions reduce travel requirement to help minimise costs and carbon emissions

Using data and analytics for intelligent decision-making

Using data and analytics for intelligent decision-making
By Elly Yates-Roberts | 14 January 2021

Business intelligence, big data and analytics are changing how organisations operate and make decisions. We find out how Microsoft and its partners are working to drive this data culture and what role the Power Platform is playing

Microsoft and its partners are using the Power Platform to drive this data culture 

Geomant improves contact centre training capabilities for Teams

Geomant improves contact centre training capabilities for Teams
Geomant
By Elly Yates-Roberts | 13 January 2021

New features aim to simplify training while agents are working remotely 

N4Engage launches call recording solution for Microsoft Teams

N4Engage launches call recording solution for Microsoft Teams
Windows/N4Engage
By Elly Yates-Roberts | 12 January 2021

Service helps businesses maximise their return on investments in collaboration

Broad Institute, Verily and Microsoft partner for ultra-modern biomedicine

Broad Institute, Verily and Microsoft partner for ultra-modern biomedicine
Pixabay/Konstantin Kolosov
By Elly Yates-Roberts | 12 January 2021

Firms will build on the Terra platform to help researchers analyse vast amounts of data

ICS releases supply chain add-ons for Dynamics

ICS releases supply chain add-ons for Dynamics
Rawpixel.com
By Elly Yates-Roberts | 11 January 2021

Transportation Package solution is developed in collaboration with logistics and manufacturing clients

Aztute launches public health solution to combat crises

Aztute launches public health solution to combat crises
Aztute
By Elly Yates-Roberts | 11 January 2021

Built on the Microsoft Cloud for Healthcare, the platform uses AI to accelerate response time

The Winter issue of The Record is out now!

The Winter issue of The Record is out now!
By Elly Yates-Roberts | 08 January 2021

Get the latest enterprise insights from industry experts and Microsoft executives

Saint-Gobain uses HoloLens and Dynamics 365 for remote efficiency

Saint-Gobain uses HoloLens and Dynamics 365 for remote efficiency
Microsoft
By Elly Yates-Roberts | 08 January 2021

Microsoft solutions are helping the manufacturer to deliver virtual training and maintenance

NRF 2021: Retail’s Big Show – Chapter One

NRF 2021: Retail’s Big Show – Chapter One
Rawpixel.com
By Elly Yates-Roberts | 07 January 2021

January 2021; virtual event

The event will bring brands together to address the industry’s immediate needs

Ibercaja brings Microsoft Azure and AI to Spanish agriculture

Ibercaja brings Microsoft Azure and AI to Spanish agriculture
Rawpixel.com
By Elly Yates-Roberts | 07 January 2021

Project aims to help farmers save water and increase yields by making more informed decisions

Education technology: what’s new at BettFest?

Education technology: what’s new at BettFest?
Bett
By Sarah Marshall | 06 January 2021

Event will discuss best practices for educating students during a pandemic

LMS365 integrates Microsoft 365 custom training content

LMS365 integrates Microsoft 365 custom training content
iStock
By Elly Yates-Roberts | 06 January 2021

Increased support for learning pathways supports customer adoption of Microsoft 365

Royal College of Physicians chooses CloudCover 365 to protect data

Royal College of Physicians chooses CloudCover 365 to protect data

virtualDCS

By Alex Smith | 04 January 2021

Recently launched service from virtualDCS will back up the college’s Microsoft 365 services

Happy holidays from all of us at The Record!

Happy holidays from all of us at The Record!
By Elly Yates-Roberts | 22 December 2020

Got some free time? Why not take a look at some of our highlights from 2020?

UK must invest in digital skills, say Microsoft and CBI

UK must invest in digital skills, say Microsoft and CBI
Microsoft
By Elly Yates-Roberts | 21 December 2020

Move will improve business outcomes and create inclusive workplaces that support well-being

A retail landscape that is rapidly changing

A retail landscape that is rapidly changing
By Rebecca Gibson | 21 December 2020

Bill Thorne, executive director of National Retail Federation Foundation, and senior vice president of communications and public affairs at NRF, outlines the challenges and opportunities facing retailers in the wake of the Covid-19 pandemic

NRF’s Bill Thorne outlines the challenges and opportunities Covid-19 has presented to retailers

Delivering cloud-based accounting with Njevity

Delivering cloud-based accounting with Njevity
By Elly Yates-Roberts | 18 December 2020

Virginia Realtors moved its Dynamics GP processes to the cloud without needing to implement a new accounting system

Virginia Realtors moved its Dynamics GP processes to the cloud without a new accounting system

Five tests for your cloud video interop solution

Five tests for your cloud video interop solution
By Paul Scholey | 17 December 2020

Microsoft Teams users can maximise their existing investments with a cloud video interop solution. But how do you decide which one to choose?

How do you choose a CVI solution to maximise your Microsoft Teams investments?

BettFest 2021: the latest in education technology

BettFest 2021: the latest in education technology
Bett Show
By Elly Yates-Roberts | 16 December 2020

20-22 January 2021; virtual event

Attendees can drive their professional development with education leaders and experts

Moving away from mass passenger transit

Moving away from mass passenger transit
By Thorsten Kies | 16 December 2020

A focus on passenger comfort will bring people back to public transportation in the post-pandemic world

A focus on passenger comfort will bring people back to public transportation in the post-pandemic world

Accelerating change in financial services

Accelerating change in financial services
By Denise Parker | 15 December 2020

Open collaboration supported by cloud technology can help redefine finance for good

Open collaboration supported by cloud technology can help redefine finance for good

Deutsche Telekom and Microsoft expand partnership for cloud computing

Deutsche Telekom and Microsoft expand partnership for cloud computing

Microsoft

By Elly Yates-Roberts | 14 December 2020

Companies combine network and cloud capabilities to accelerate customers’ digitalisation

Create your single view of truth for resilient city infrastructure

Create your single view of truth for resilient city infrastructure
By Teresa Elliott | 14 December 2020

Digital advancement initiatives are increasing in priority to stimulate economic growth

Digital advancement initiatives are increasing in priority to stimulate economic growth

Virtualising emergency operations with Nintex

Virtualising emergency operations with Nintex
By Elly Yates-Roberts | 11 December 2020

The City and County of Denver moved its emergency operations centre to a digital environment to eliminate paper-based processes and enable staff to work from home during the Covid-19 pandemic

The City and County of Denver digitised operations to enable remote working during the pandemic

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron

By Elly Yates-Roberts | 10 December 2020

Integration aims to give employees real-time data and control over the office environment

Driving sustainability in the automotive industry

Driving sustainability in the automotive industry
By Sanjay Ravi | 10 December 2020

As the automotive industry strives to do more to reduce emissions, electric vehicles, new models of mobility and a more open approach to data are powerful tools to help meet the challenge

Electric vehicles and an open approach to data are powerful tools to meet the challenge

How digital behaviours can identify consumers

How digital behaviours can identify consumers
By Mark Elliot | 09 December 2020

As financial institutions grow their digital business, distinguishing good customers from bad actors is possible by examining the applicant’s digital behaviour patterns

As digital business grows, financial institutions can effectively distinguish good customers from bad actors

Icertis releases new contract capabilities for mid-market companies

Icertis releases new contract capabilities for mid-market companies

iStock

By Elly Yates-Roberts | 08 December 2020

Flexible contract generation tool aims to simplify processes for customers

Episerver is delivering empathetic digital experiences

Episerver is delivering empathetic digital experiences
By Kirsten Allegri Williams | 08 December 2020

Organisations must leverage data, be able to act quickly and deliver at scale if they want to continue to offer informed and relevant services to their customers

Firms must be agile and use their data if they want to offer relevant services to their customers

Are you ready for an increasingly digital future?

Are you ready for an increasingly digital future?
By Rohana Meade | 07 December 2020

The Covid-19 pandemic has proven that technology plays a vital role in supporting people and organisations today and in the long-term future

The Covid-19 pandemic has proven technology’s vital role in supporting people and organisations 

What is the price of effective business security?

What is the price of effective business security?
By Martin Renkis | 04 December 2020

Digitally transforming physical security systems can improve security and reduce total cost of ownership

Digitally transforming physical security systems can improve security and reduce total cost of ownership
 

Cubic Telecom expands IoT software for automotive and agriculture

Cubic Telecom expands IoT software for automotive and agriculture
Rawpixel.com
By Elly Yates-Roberts | 04 December 2020

Users can deploy new global IoT connected solutions that comply with local regulations

AO.com uses Dynamics 365 to optimise business operations

AO.com uses Dynamics 365 to optimise business operations
Microsoft
By Elly Yates-Roberts | 03 December 2020

Microsoft solution will help the retailer simplify finance and supply chain systems

Are our meeting rooms ready for a new way of working?

Are our meeting rooms ready for a new way of working?
By Ian Barnard | 03 December 2020

Companies must meet new standards to support safety and productivity as workers return to the office

Companies must meet new standards to support safety and productivity as workers return to the office

Best practices for planning your automation project

Best practices for planning your automation project
Pixabay
By Greg Charman | 02 December 2020

Understanding the factors to be considered is crucial to success

Securing applications in the public cloud

Securing applications in the public cloud
By Chris Hill | 02 December 2020

With applications being deployed faster than ever, it is important to ensure that they remain safe from attack

With applications being deployed faster than ever, it is important to ensure they remain safe from attack

Longhua Hospital deploys Microsoft Surface for Business

Longhua Hospital deploys Microsoft Surface for Business
Microsoft/Longhua Hospital
By Elly Yates-Roberts | 01 December 2020

The device has improved productivity, helping staff respond efficiently to patient needs

Delivering exceptional experiences through digital events

Delivering exceptional experiences through digital events
By Felicity Carson | 01 December 2020

AVEVA hosted its first virtual customer event this year and discovered that online events and webinars offer multiple benefits for both organisers and attendees

After hosting its first virtual event, AVEVA discovered the benefits of online events

Microsoft to open sustainable data centres in Sweden

Microsoft to open sustainable data centres in Sweden
Microsoft
By Elly Yates-Roberts | 30 November 2020

Vattenfall’s 24/7 Matching solution will be used to measure renewable energy consumption

Enabling powerful development with MECOMS and Microsoft

Enabling powerful development with MECOMS and Microsoft
By Soren Feyens | 30 November 2020

By using Microsoft PowerApps to access the flexibility of the MECOMS 365 platform, energy and utility companies can build apps tailored to their needs

Energy and utility firms can use Microsoft PowerApps and the MECOMS 365 platform to custom-build apps

Coop Norge holds virtual general assembly on Microsoft Teams

Coop Norge holds virtual general assembly on Microsoft Teams
Microsoft
By Alex Smith | 27 November 2020

The grocery retailer deployed third-party application Decisions to manage and run event

Using contact tracing software to reinvigorate business

Using contact tracing software to reinvigorate business
By William Bain | 27 November 2020

Enabling employees to track their interactions using new technology can help companies get back to work quickly and safely

Enabling employees to track their interactions can help firms get back to work quickly and safely

Beabloo launches solution to help retailers keep public safe

Beabloo launches solution to help retailers keep public safe
Rawpixel.com
By Elly Yates-Roberts | 26 November 2020

Interaction Care is now available from the Microsoft Azure Marketplace

Unleashing the power of data with Microsoft solutions

Unleashing the power of data with Microsoft solutions
By John Stenlake | 26 November 2020

Artificial intelligence, machine learning and a coherent data platform can help unlock the value of your data 

Artificial intelligence, machine learning and a coherent data platform can help unlock the value of your data 

UK universities join Microsoft to deliver digital-focused courses

UK universities join Microsoft to deliver digital-focused courses
Microsoft
By Elly Yates-Roberts | 25 November 2020

Partnerships aim to equip students with skills needed in the modern workforce

Creating more sustainable transport systems

Creating more sustainable transport systems
Cubic
By Elly Yates-Roberts | 25 November 2020

Microsoft is working with industry experts and partners to adapt public transport for a new world, ensure the safety of passengers and reduce the industry’s environmental impact

Microsoft and partners are working to adapt public transport for a new world

Dathena launches tool to optimise data security spending

Dathena launches tool to optimise data security spending
Microsoft
By Elly Yates-Roberts | 24 November 2020

Smart License Management uses AI to assign Microsoft 365 licenses and reduce costs

Escaping from digital transformation pilot purgatory

Escaping from digital transformation pilot purgatory
By JP Provencher | 24 November 2020

All too often, initiatives get stuck in a pilot phase. In order to achieve success, firms need to address both strategic and execution related barriers

In order to achieve success, firms need to address both strategic and execution related barriers

Decisions launches in-meeting extension for Microsoft Teams

Decisions launches in-meeting extension for Microsoft Teams

Decisions

By Elly Yates-Roberts | 23 November 2020

Move will bring new features to the platform such as agendas, time tracking and file sharing

Making adaptations to banking for the digital age

Making adaptations to banking for the digital age
By Selim Hasan | 23 November 2020

The Covid-19 crisis has accelerated the redesign of the banking experience and made it necessary for banks to develop a digital onboarding solution for new SME customers

The Covid-19 crisis has forced banks to develop a digital onboarding solution for new SME customers

Covid-19 has driven ‘exponential boost’ in public sector cloud adoption

Covid-19 has driven ‘exponential boost’ in public sector cloud adoption
By Alex Smith | 20 November 2020

Microsoft’s Julia Glidden says pandemic has seen public sector organisations embrace innovation

Reaching new heights of efficiency with Taqtile

Reaching new heights of efficiency with Taqtile
By Alex Smith | 20 November 2020

The US Airforce has increased performance and reduced errors with augmented reality-based job instructions for aircraft maintenance

The US Airforce has improved performance with AR-based job instructions for aircraft maintenance

Sonee Sports deploys Dynamics 365 to understand its customers

Sonee Sports deploys Dynamics 365 to understand its customers
Unsplash/Virgil Cayasa
By Elly Yates-Roberts | 19 November 2020

Maldivian retailer moved to the cloud to better serve shoppers and improve business operations

Implementing IoT in health and life sciences

Implementing IoT in health and life sciences
By Sally Frank | 19 November 2020

Many healthcare providers, medical device manufacturers and pharmaceutical companies are looking to IoT technologies to reduce costs, improve patient outcomes and keep workers safe. But how can they ensure successful deployment?

How can medical organisations successfully deploy IoT technologies to improve patient outcomes?

Parallels to launch new Windows Virtual Desktop integration

Parallels to launch new Windows Virtual Desktop integration
Parallels
By Elly Yates-Roberts | 18 November 2020

Solution aims to improve user experiences, IT admin capabilities and automated processes

Enhancing innovation with a process platform

Enhancing innovation with a process platform
By Thomas Kohlenbach | 18 November 2020

With more people working from home, an online process management platform can be a central source of truth

An online process management platform can be a central source of truth for remote workers

Video conferencing will be essential in future, says Sharp

Video conferencing will be essential in future, says Sharp
Microsoft
By Elly Yates-Roberts | 17 November 2020

Businesses are also adopting subscription-based services and bring your own device

What are the effects of bad audio in the workplace?

What are the effects of bad audio in the workplace?
EPOS
By Jesper Kock | 17 November 2020

New technologies and innovations can mitigate the physiological effects of bad audio and improve productivity and well-being

New technologies like those from EPOS can improve employee productivity and well-being

Digital transformation is a business priority, finds Ensono

Digital transformation is a business priority, finds Ensono
iStock
By Elly Yates-Roberts | 16 November 2020

Cost savings and sustainability factors are driving businesses to implement digital strategies

Supporting sustainable manufacturing business

Supporting sustainable manufacturing business
By Jacqui Griffiths | 16 November 2020

As manufacturers look to a sustainable future, Microsoft and its partners are helping them optimise operations, develop skill sets and create new business models

Microsoft is helping manufacturers to optimise operations and create new business models

Intelligent production for automotive supply chains

Intelligent production for automotive supply chains
By Alex Smith | 13 November 2020

As supply chains become ever more complex, automotive manufacturers are making use of new cloud-based AI and mixed reality solutions for optimising their operations

Automotive manufacturers are using cloud-based AI and mixed reality to optimise operations
 

Microsoft and the ODI launch Education Open Data Challenge

Microsoft and the ODI launch Education Open Data Challenge
Microsoft
By Elly Yates-Roberts | 13 November 2020

Initiative invites participants to develop solutions to online education challenges

BindTuning develops accessibility tool for SharePoint

BindTuning develops accessibility tool for SharePoint
Pexels/Andrew Neel/BindTuning
By Elly Yates-Roberts | 13 November 2020

Staff with visual impairments or disabilities can use the solution to access digital content

Democratising data analytics education

Democratising data analytics education
By Rebecca Gibson | 12 November 2020

Microsoft and Springboard have developed an online programme to teach thousands of people the skills they need for data analyst roles. Representatives from both companies and two successful programme graduates tell us more

Microsoft and Springboard have developed an online programme to teach thousands of people

Cincom and Purely CRM expand use of CPQSync

Cincom and Purely CRM expand use of CPQSync
Rawpixel.com
By Elly Yates-Roberts | 12 November 2020

Firms aim to help businesses realise greater value from their Microsoft Dynamics 365 investments

Core webinar: Microsoft 365 security and compliance

Core webinar: Microsoft 365 security and compliance
Microsoft
By Elly Yates-Roberts | 12 November 2020

Speakers from Core and Microsoft will discuss features that can help users operate safely

ITSCREDIT and Flinks partner to modernise loan application process

ITSCREDIT and Flinks partner to modernise loan application process
ITSCREDIT/Flinks
By Elly Yates-Roberts | 11 November 2020

Platform integration will use data to help financial services businesses make better credit decisions

PayiQ is delivering smart ticketing in a time of crisis

PayiQ is delivering smart ticketing in a time of crisis
By Shyam Sunder | 11 November 2020

Contactless, secure and multi-modal smart ticketing is a key building block for safe public transport in uncertain times

Contactless and secure ticketing is key to providing safe public transport in uncertain times
 

AVEVA and Microsoft extend partnership with focus on cloud

AVEVA and Microsoft extend partnership with focus on cloud

iStock

By Elly Yates-Roberts | 11 November 2020

Firms aim to help customers address sustainability through efficient energy management

InsideView launches new solutions for better CRM

InsideView launches new solutions for better CRM
Unsplash Campaign Creators/InsideView
By Elly Yates-Roberts | 10 November 2020

Insights platform aims to help users “sell smarter” within Dynamics 365

Providence Health Care uses AI to assess Covid-19 regulations

Providence Health Care uses AI to assess Covid-19 regulations
Microsoft
By Elly Yates-Roberts | 09 November 2020

In partnership with UBC and Microsoft, hospital will monitor social distancing and PPE use

Ensuring quality of service with Martello Technologies

Ensuring quality of service with Martello Technologies
By Rob Doucette | 09 November 2020

Taking a proactive approach to address issues that impact the user is imperative for meeting the customer’s needs

Proactively addressing issues that impact the user is imperative for meeting the customer’s needs
 

Cincom and Reenhanced partner to simplify enterprise sales processes

Cincom and Reenhanced partner to simplify enterprise sales processes

Unsplash/Headway

By Elly Yates-Roberts | 06 November 2020

Firms will deliver CPQ solution within Dynamics 365 environments

Microsoft is empowering the retail workforce

Microsoft is empowering the retail workforce
By Rebecca Gibson | 06 November 2020

Abid Chaudhry explains how technologies like Microsoft Azure, Teams and Dynamics 365 are enabling retailers to operate safely and serve customers effectively during the Covid-19 pandemic

Abid Chaudhry explains how technology is enabling retailers to operate safely during Covid-19

NCSC and Microsoft partner for UK cybersecurity accelerator

NCSC and Microsoft partner for UK cybersecurity accelerator
Microsoft
By Elly Yates-Roberts | 05 November 2020

Programme aims to support young, innovative companies that can help protect the UK

Isabel Marant chooses Cegid to drive international retail growth

Isabel Marant chooses Cegid to drive international retail growth
Rawpixel.com
By Elly Yates-Roberts | 05 November 2020

French fashion label deploys omnichannel services using cloud-based commerce platform

Pexip is ensuring the security of remote working

Pexip is ensuring the security of remote working
By Nico Cormier | 05 November 2020

People have rapidly become accustomed to video meetings. But how do organisations make sure employees are secure when a mix of technologies and vendors is required?

How do firms make sure staff are secure when using a mix of technologies and vendors?

Bukalapak chooses Azure for e-commerce transformation

Bukalapak chooses Azure for e-commerce transformation
By Elly Yates-Roberts | 04 November 2020

Indonesian firm partners with Microsoft to support over 12 million business customers

Easing the transition to a hybrid ‘future of work’

Easing the transition to a hybrid ‘future of work’
By Paul Scholey | 04 November 2020

The future of work will see many enterprise organisations adopting a hybrid approach, allowing teams to work in the office, at home or on the go

Many enterprises will adopt a hybrid approach, allowing teams to work from anywhere 

ICONICS is assisting processes and personnel

ICONICS is assisting processes and personnel
By Melissa Topp | 03 November 2020

Remote Expert, SCADA and internet of things integration technology from ICONICS is helping manufacturing companies to find new ways to manage onsite and offsite operations

Firm’s technology is helping manufacturers to find new ways to manage operations

DHL uses Microsoft cloud to adapt to Covid-19 supply chain needs

DHL uses Microsoft cloud to adapt to Covid-19 supply chain needs
DHL
By Elly Yates-Roberts | 02 November 2020

Blue Yonder has helped the logistics firm to support customers using digital solutions

How to automate your service desk for the cloud

How to automate your service desk for the cloud

Rawpixel.com

By Greg Charman | 02 November 2020

Automation and cloud services can help enterprises become more agile and efficient

Welcoming in a new age of customer service

Welcoming in a new age of customer service

Enghouse Interactive

By Jeremy Payne | 02 November 2020

As contact centres adjust to a new, more hybrid, way of working, Microsoft Teams is showing its value

As contact centres adjust to a new way of working, Microsoft Teams is showing its value

Barracuda is removing the barriers to effective security

Barracuda is removing the barriers to effective security
By Mike Goldgof | 30 October 2020

Moving to the cloud can allow businesses to become faster and more agile when adapting to a crisis

Cloud migration can help businesses become faster and more agile when adapting to a crisis

Revolutionising document management with Formpipe

Revolutionising document management with Formpipe
By Elly Yates-Roberts | 30 October 2020

Formpipe and DXC Technology worked collaboratively to implement Lasernet at Midwich to improve its brand identity and eliminate manual processes

Formpipe and DXC Technology implemented Lasernet at Midwich to eliminate manual processes

Digital transformation for business continuity

Digital transformation for business continuity

Unsplash/Berkeley Communications

By Patricia Merchan | 30 October 2020

How a new contact centre solution from Enghouse Interactive kept Flogas productive in the pandemic

Cooler Screens uses Microsoft Azure to drive growth in retail solution

Cooler Screens uses Microsoft Azure to drive growth in retail solution
Unsplash/Eduardo Soares
By Elly Yates-Roberts | 29 October 2020

Smart screen solution for refrigerators will be rolled out across 2,500 Walgreens stores

Gravity software is enabling modern accounting in the cloud

Gravity software is enabling modern accounting in the cloud
By Richard Humphreys | 29 October 2020

Weight Watchers of Maine worked with Gravity Software to manage its accounting, reduce server costs and remotely access its financial records

Weight Watchers of Maine used Dynamics 365 to reduce server costs and remotely access records

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