News

Angelina Jolie and Microsoft create children’s news show for BBC World

Angelina Jolie and Microsoft create children’s news show for BBC World
By Elly Yates-Roberts | 14 February 2020

My World aims to deliver high quality unbiased content to expand young people’s global views

How can organisations create more accessible workplaces?

How can organisations create more accessible workplaces?
By Elly Yates-Roberts | 14 February 2020

Microsoft accessibility consultant Marco Pasqua shares his tips to improve corporate inclusivity 

Automated Intelligence helps firms find value in data

Automated Intelligence helps firms find value in data
By Rebecca Gibson | 14 February 2020

Using the cloud to embrace new technologies enables financial services companies understand their data and drive compliance, says CEO Simon Cole

The cloud enables financial services companies to drive compliance, says CEO Simon Cole

Microsoft to secure New Zealand’s democratic elections

Microsoft to secure New Zealand’s democratic elections
By Elly Yates-Roberts | 13 February 2020

All political parties and associated NGOs will have free access to AccountGuard

Microsoft empowers US Air Force with modern IT

Microsoft empowers US Air Force with modern IT
By Elly Yates-Roberts | 12 February 2020

Move will improve scalability, communication and compliance with Microsoft 365 and Teams

Learn on Demand Systems redesigns how firms re-skill their staff

Learn on Demand Systems redesigns how firms re-skill their staff
By Corey Hynes | 12 February 2020

Knowing something is great, but unless this knowledge can be applied to real-world scenarios, it is of little value. That’s why performance-based testing is so important

Performance-based testing ensures employees can apply knowledge to real-world scenarios

Microsoft shares top tips for online and computer safety

Microsoft shares top tips for online and computer safety
By Elly Yates-Roberts | 11 February 2020

Microsoft Asia’s Anthony Cook outlines his best practices for security on Safer Internet Day

Crestron and Logitech partner to facilitate workplace collaboration

Crestron and Logitech partner to facilitate workplace collaboration
By Elly Yates-Roberts | 11 February 2020

The firms’ conferencing solutions integrate with Microsoft Teams for greater flexibility

Tecsys is equipping the borderless retailer

Tecsys is equipping the borderless retailer
By Rebecca Gibson | 11 February 2020

Chief platform officer Steven Berkovitz highlights the key role distributed order management systems play in driving omnichannel retail

Steven Berkovitz highlights the role that order management systems play in omnichannel retail

Bellsystem24 uses HoloLens 2 for more flexible work experience

Bellsystem24 uses HoloLens 2 for more flexible work experience
By Elly Yates-Roberts | 10 February 2020

The mixed reality tool enables the aging workforce to serve customers from anywhere

Why don’t companies automate AP processes?

Why don’t companies automate AP processes?
By Alyssa Putzer | 10 February 2020

Organisations must overcome four common misconceptions if they want to reap the cost and efficiency benefits of paperless automation solutions

Firms must overcome four misconceptions to reap the cost and efficiency benefits of automation

eTail Europe 2020: omnichannel conference for European retailers

eTail Europe 2020: omnichannel conference for European retailers
By Elly Yates-Roberts | 10 February 2020

23-24 June 2020; London

Attendees can learn about the changing physical store strategy and e-commerce tactics

Microsoft helps improve the world with AI for Good cohort

Microsoft helps improve the world with AI for Good cohort
By Elly Yates-Roberts | 07 February 2020

One member called Recycleye is transforming recycling with computer vision

How is digitalisation redefining telecommunications?

How is digitalisation redefining telecommunications?
By Lindsay James | 07 February 2020

Digital transformation has become a top priority for telco firms the world over as they race to become digital service providers. Success requires the adoption of a unique mix of technology

Success for digital service providers requires the adoption of a unique mix of technology

Microsoft backs Commonwealth Bank’s start-up incubator

Microsoft backs Commonwealth Bank’s start-up incubator
By Elly Yates-Roberts | 06 February 2020

X15 Ventures will deliver new digital solutions to benefit Australian businesses

Auto industry leads the way in smart factory investment, says Capgemini

Auto industry leads the way in smart factory investment, says Capgemini
By Elly Yates-Roberts | 06 February 2020

Recent report shows that firms must also invest in skills and systems to fully reap the rewards 

Etisalat to use Microsoft tech to improve customer experience

Etisalat to use Microsoft tech to improve customer experience
By Elly Yates-Roberts | 05 February 2020

Telco will leverage AI and the Azure cloud to deliver next-generation networks to enterprises

RWE chooses Avanade tech to prepare for the future

RWE chooses Avanade tech to prepare for the future
By Elly Yates-Roberts | 05 February 2020

Energy firm will use Microsoft Azure-based infrastructure to compete in the changing industry

UC EXPO 2020: a dedicated hub for unified communications

UC EXPO 2020: a dedicated hub for unified communications
By Elly Yates-Roberts | 05 February 2020

13-14 May 2020; London

Event showcases the technologies that enable smarter collaboration and connected business

Nintex helps fire service respond to emergencies

Nintex helps fire service respond to emergencies
By Elly Yates-Roberts | 05 February 2020

Scottish Fire and Rescue Services is using Nintex for Office 365 to speed up administrative operations, reduce human error and improve productivity

Scottish Fire and Rescue Services uses Nintex for Office 365 to reduce human error

Customer Contact Week 2020: disrupting customer experience

Customer Contact Week 2020: disrupting customer experience
By Elly Yates-Roberts | 04 February 2020

24-28 August 2020; Las Vegas

Over 4,000 attendees will learn about the latest in customer contact

Japan expedites court proceedings with Microsoft Teams

Japan expedites court proceedings with Microsoft Teams
By Elly Yates-Roberts | 04 February 2020

Platform will enable participants to contribute to evidentiary proceedings more effectively

How is Servent making migration manageable?

How is Servent making migration manageable?
By Elly Yates-Roberts | 04 February 2020

Director Des McGuire discusses how the cloud can help enterprise customers pursue digital transformation

Director Des McGuire discusses how the cloud can help customers pursue digital transformation

NZ Strong creates ‘connected construction site’ with Azure

NZ Strong creates ‘connected construction site’ with Azure
By Elly Yates-Roberts | 03 February 2020

Digital twin of the new site uses IoT sensors and cameras to ensure the safety of workers

Automation for modern manufacturers

Automation for modern manufacturers
By Melissa Topp | 03 February 2020

Integrated software solutions, such as those from ICONICS, provide the easiest and fastest way for manufacturers to meet multiple automation needs

ICONICS’ integrated software solutions provide an easy way to meet multiple automation needs 

Sideways 6 uses Microsoft Teams to get employees’ ideas heard

Sideways 6 uses Microsoft Teams to get employees’ ideas heard
By Elly Yates-Roberts | 31 January 2020

Staff can use the collaboration platform to share their thoughts on business improvements

Could Veeam be the steward of your data?

Could Veeam be the steward of your data?
By Alex Smith | 31 January 2020

Ken Ringdahl, the firm’s vice president of global alliance architecture, explains how the data protection company is focusing on flexibility as it moves into a multi-cloud world

Ken Ringdahl explains the firm’s focus on flexibility as it moves into a multi-cloud world

PayiQ develops ‘best price ticket’ function for Finnish mobile app

PayiQ develops ‘best price ticket’ function for Finnish mobile app
By Elly Yates-Roberts | 30 January 2020

Microsoft Azure-based insights ensure customers always travel at the lowest price

Sectigo secures encryption for Microsoft Azure keys

Sectigo secures encryption for Microsoft Azure keys
By Elly Yates-Roberts | 30 January 2020

The integration of Azure Key Vault automates cryptographic password management

Microsoft launches AI for Health to improve global healthcare

Microsoft launches AI for Health to improve global healthcare
By Elly Yates-Roberts | 30 January 2020

US$40 million programme aims to help researchers solve disease and malnutrition

Ribbon Communication launches new edge computing portfolio

Ribbon Communication launches new edge computing portfolio
By Elly Yates-Roberts | 29 January 2020

Next Generation Intelligent Edge allows service providers to deliver Microsoft solutions

Microsoft chooses Belfast for new cybersecurity centre

Microsoft chooses Belfast for new cybersecurity centre
By Elly Yates-Roberts | 29 January 2020

Department for the Economy is funding training to help locals compete for the 85 new roles

Ushering in the next generation of retail

Ushering in the next generation of retail
By Linda Palanza | 29 January 2020

Headless retail-as-a-service platforms provide retailers with the power and control they need to create unique customer experiences on demand

Retail-as-a-service platforms give firms the power and control to create unique customer experiences

Indian port uses Microsoft Azure for streamlined logistics

Indian port uses Microsoft Azure for streamlined logistics
By Elly Yates-Roberts | 28 January 2020

Digital solution from Kale Logistics Solutions has reduced costs, paperwork and emissions

Get your cloud migration right with Microsoft

Get your cloud migration right with Microsoft
By Stuart McLaughlin | 28 January 2020

Migrating data to a cloud platform like Office 365 unlocks many benefits to an organisation, but having an effective plan in place is critical to success

Migrating to Office 365 unlocks many benefits, but having an effective plan is critical to success

Community Summit 2020: uniting the Microsoft business community

Community Summit 2020: uniting the Microsoft business community
By Elly Yates-Roberts | 27 January 2020

29 June - 2 July 2020; Barcelona

Event enables attendees to discuss the latest industry trends and share success stories

Microsoft venture fund M12 opens office in London

Microsoft venture fund M12 opens office in London
By Elly Yates-Roberts | 27 January 2020

New location will help drive technological innovation among European organisations

What part does Microsoft play in the future of mobility?

What part does Microsoft play in the future of mobility?
By Alex Smith | 27 January 2020

As the vision of connected, autonomous mobility comes ever closer to reality, automakers are having to transform the way they design, manufacture, sell and support their vehicles. The innovations that emerge may have the potential to change the fundamentals of how we move around

Automakers are transforming their processes to change the fundamentals of transportation


Technology will personalise education, says Anthony Salcito

Technology will personalise education, says Anthony Salcito
By Elly Yates-Roberts | 24 January 2020

Microsoft's education vice president spoke about the sector’s transformation at Bett Show 2020

Microsoft and Genesys partner to simplify cloud adoption

Microsoft and Genesys partner to simplify cloud adoption
By Elly Yates-Roberts | 24 January 2020

Genesys Engage on Microsoft Azure aims to help enterprises improve customer experience

How telehealth is changing the future of medicine

How telehealth is changing the future of medicine
By Elly Yates-Roberts | 24 January 2020

Jordan Owens discusses how Pexip is making it easier for doctors and patients to connect by video

Jordan Owens discusses how Pexip is making it easier for doctors and patients to connect by video

Norway Royal Salmon improves sustainability with AI

Norway Royal Salmon improves sustainability with AI
By Elly Yates-Roberts | 23 January 2020

Solution from ABB and Microsoft reduces human intervention and carbon footprint

Microsoft to launch Israel cloud data centre in 2021

Microsoft to launch Israel cloud data centre in 2021
By Elly Yates-Roberts | 23 January 2020

Israeli customers will be able to use the Azure cloud and Office 365 to enhance business

Hendrick Motorsports and Microsoft extend partnership

Hendrick Motorsports and Microsoft extend partnership
By Elly Yates-Roberts | 22 January 2020

12-time Nascar champions have recently transitioned to Microsoft Teams

HCL Technologies launches new Microsoft Business Unit

HCL Technologies launches new Microsoft Business Unit
By Elly Yates-Roberts | 22 January 2020

Firm aims to give enterprise customers extra support in using Microsoft solutions

Which technologies could change enterprise IT in 2020?

Which technologies could change enterprise IT in 2020?
By Elly Yates-Roberts | 22 January 2020

Frost & Sullivan says AI and 5G could transform operations, if firms implement them correctly

Five hybrid cloud back-up and recovery mistakes to avoid

Five hybrid cloud back-up and recovery mistakes to avoid
By Douglas Ko | 22 January 2020

Cloud can improve business operations and data can be leveraged for competitive advantage, but not managing them correctly can lead to unexpected problems

Not managing the cloud and data correctly can lead to unexpected problems

Microsoft is equipping teachers and students with the tools to learn

Microsoft is equipping teachers and students with the tools to learn
By Elly Yates-Roberts | 21 January 2020

Firm’s new features give schools the technology to improve the education experience for all

Microsoft transforms staff experience at Lloyds Banking Group

Microsoft transforms staff experience at Lloyds Banking Group
By Elly Yates-Roberts | 21 January 2020

The British bank is using Microsoft technology to create a modern digital workplace

TONIK brings digital banking to the Philippines with Finastra solution

TONIK brings digital banking to the Philippines with Finastra solution
By Elly Yates-Roberts | 21 January 2020

The Fusion Essence Cloud will provide the scale and agility to power the firm’s core services

VeriPark provides friction-free digital onboarding

VeriPark provides friction-free digital onboarding
By Wim Geukens | 21 January 2020

Digital platforms enable banks to offer all customers a fast, seamless and personalised experience when they open a new account

Digital platforms enable banks to give customers fast, seamless and personalised experiences

Wine producer improves collaboration with Microsoft tools

Wine producer improves collaboration with Microsoft tools
By Elly Yates-Roberts | 20 January 2020

Sogrape is working with the firm and its partner Armis to create a modern workplace

Microsoft pledges to be carbon negative by 2030

Microsoft pledges to be carbon negative by 2030
By Elly Yates-Roberts | 20 January 2020

Firm will also remove from the environment all the carbon it has emitted since 1975 

How Bottomline Technologies is transforming business finance

How Bottomline Technologies is transforming business finance
By John Rodgers | 20 January 2020

In a rapidly changing landscape, companies need a trusted partner to enable 360° management of the documents at the heart of their business

Companies need a trusted partner to enable 360° management of their core documents

IT spending to reach US$3.9 trillion in 2020, says Gartner

IT spending to reach US$3.9 trillion in 2020, says Gartner
By Elly Yates-Roberts | 17 January 2020

Businesses are likely to prioritise their technology budgets as political uncertainty wanes 

How the cloud is driving success for media firms

How the cloud is driving success for media firms
By Alex Smith | 17 January 2020

Bob De Haven, Microsoft’s general manager of worldwide communications and media, explains how media firms like Disney are embracing the cloud and outlines how he believes the industry will leverage technology in the future

Microsoft’s Bob De Haven explains how firms like Disney are using the technology

Five ways to protect against conversation hijacking

Five ways to protect against conversation hijacking
By Don MacLennan | 16 January 2020

Expert from Barracuda Networks says these attacks are difficult to detect and can be very costly

Microsoft’s new Edge browser now available to download

Microsoft’s new Edge browser now available to download
By Elly Yates-Roberts | 16 January 2020

The Google Chromium-based browser provides faster and more reliable service

DLT creates blockchain platform for supply chains

DLT creates blockchain platform for supply chains
By Elly Yates-Roberts | 15 January 2020

Microsoft Azure-based solution increases transparency and speed

Formpipe joins Faxstar to strengthen US communications market

Formpipe joins Faxstar to strengthen US communications market
By Elly Yates-Roberts | 15 January 2020

Partnership will open up new business opportunities in document management

How Microsoft is helping to revolutionise retail

How Microsoft is helping to revolutionise retail
By Andy Clayton-Smith | 15 January 2020

Keith Mercier, Microsoft’s general manager for worldwide retail and consumer goods, outlines the changes he has witnessed over the last few years and reveals how Microsoft is helping to transform retail in the years to come

Keith Mercier outlines the industry’s changes and how Microsoft is transforming its future

Walgreens uses Microsoft HoloLens 2 for mixed reality training

Walgreens uses Microsoft HoloLens 2 for mixed reality training
By Elly Yates-Roberts | 14 January 2020

Kroger Express employees will learn how to restock products and quality check in a 3D model 

Internet of Things World Asia: putting IoT into action

Internet of Things World Asia: putting IoT into action
By Elly Yates-Roberts | 14 January 2020

22-23 September 2020; Singapore

Delegates will learn how to make use of IoT and leverage its business value from over 300 experts

Creating efficient fleets for the future of automotive

Creating efficient fleets for the future of automotive
By Ansgar Schleicher | 14 January 2020

As the transportation industry undergoes a period of disruptive change, automotive manufacturers are beginning to explore the innovations that will transform them into mobility providers

Manufacturers are exploring the innovations that will transform them into mobility providers

Satya Nadella opens NRF 2020 with keynote on tech in retail

Satya Nadella opens NRF 2020 with keynote on tech in retail
By Elly Yates-Roberts | 13 January 2020

Microsoft CEO emphasised how retailers can use their customer data to drive business 

Trakomatic helps retailers deliver personalised shopping experiences

Trakomatic helps retailers deliver personalised shopping experiences
By Elly Yates-Roberts | 13 January 2020

Firm is using Microsoft Azure and AI services to transform data into insightful information

Samsung and Microsoft bring Galaxy XCover Pro to frontline staff

Samsung and Microsoft bring Galaxy XCover Pro to frontline staff
By Elly Yates-Roberts | 13 January 2020

US launch aims to accelerate enterprise adoption of mobile-first retail solutions

Nintex is adding value to Microsoft Teams

Nintex is adding value to Microsoft Teams
By Ryan Duguid | 13 January 2020

The solution is evolving toward the ‘holy grail of collaboration’. New features in Nintex Workflow Cloud offer enhanced governance and administrative capabilities

Firm's Workflow Cloud offer enhanced governance and administrative capabilities


LG and Microsoft partner to accelerate self-driving revolution

LG and Microsoft partner to accelerate self-driving revolution
By Elly Yates-Roberts | 10 January 2020

Firms will grow LG’s autonomous vehicle offerings with the Microsoft Azure cloud and AI

Microsoft to increase Canadian cloud compute capacity by 1300%

Microsoft to increase Canadian cloud compute capacity by 1300%
By Elly Yates-Roberts | 10 January 2020

Firm will add Azure Availability Zones into the Azure region to give businesses greater security

Microsoft and dunnhumby join to transform US$5.9 trillion retail sector

Microsoft and dunnhumby join to transform US$5.9 trillion retail sector
By Elly Yates-Roberts | 10 January 2020

Data analyst firm will move its customer insight products to Microsoft Azure cloud

How NRF is setting the stage for retail in 2020

How NRF is setting the stage for retail in 2020
By Rebecca Gibson | 10 January 2020

Senior vice president for conferences Susan Newman highlights how the Big Show will help firms to execute their strategic visions for this year and beyond

Susan Newman highlights how the Big Show will help firms execute their strategic visions

Microsoft funds initiative to fight mosquito-borne diseases

Microsoft funds initiative to fight mosquito-borne diseases
By Elly Yates-Roberts | 09 January 2020

The World Mosquito Program aims to reduce the number of insects able to spread viruses

AvePoint receives US$200 million investment

AvePoint receives US$200 million investment
By Elly Yates-Roberts | 09 January 2020

Microsoft partner aims to help enterprises better manage their customers’ Office 365 environments

Avnet launches new partner programme to drive adoption of IoT

Avnet launches new partner programme to drive adoption of IoT
By Elly Yates-Roberts | 08 January 2020

Firm will showcase how the initiative is helping partners and customers at CES 2020

Learn on Demand Systems adds to technical training with acquisition

Learn on Demand Systems adds to technical training with acquisition
By Elly Yates-Roberts | 08 January 2020

Wadeware will enable the firm to offer expanded content development services

How the latest digital technologies are transforming business

How the latest digital technologies are transforming business
By Rebecca Lambert | 08 January 2020

Microsoft is creating a new generation of offerings that support enterprise businesses to achieve and do more. Here we shed light on how these are being used to create innovative technology solutions that drive transformation across multiple industries

Microsoft's Gavriella Schuster explores the most promising solutions that are driving innovation

The Winter 2019 issue of The Record is out now!

The Winter 2019 issue of The Record is out now!
By Elly Yates-Roberts | 07 January 2020

Find out about how Microsoft and its partners are driving the automotive industry and much more 

Enghouse strengthens its rich multimedia capabilities

Enghouse strengthens its rich multimedia capabilities
By Elly Yates-Roberts | 07 January 2020

Acquisition of Dialogic Group enhances firm’s software offerings in video and communication

Altius Group uses Microsoft tech to improve workplace health

Altius Group uses Microsoft tech to improve workplace health
By Elly Yates-Roberts | 06 January 2020

Solutions ensure the privacy and security of data, and help staff collaborate across the globe

CES announces keynote speakers for 2020 event

CES announces keynote speakers for 2020 event
By Elly Yates-Roberts | 03 January 2020

Executives from Salesforce, Unilever and the US Secretary of Transportation will share insights

How private channels in Microsoft Teams can help your business

How private channels in Microsoft Teams can help your business
By John Peluso | 02 January 2020

New feature will enhance security and simplify team collaboration if used effectively

KKBOX chooses Microsoft Azure for streaming services

KKBOX chooses Microsoft Azure for streaming services
By Elly Yates-Roberts | 02 January 2020

The cloud platform will help improve media security and quality while reducing costs

EY is empowering businesses with artificial intelligence

EY is empowering businesses with artificial intelligence
By Lindsay James | 31 December 2019

Firm is helping clients accelerate their digital transformations through intelligent automation supported by Microsoft AI

Firm is helping clients accelerate their digital transformations through intelligent automation

How Industry 4.0 is accelerating business

How Industry 4.0 is accelerating business
By Lindsay James | 30 December 2019

The fourth industrial revolution promises the biggest structural change of the past 250 years. We asked Henrik von Scheel, best known as the originator of Industry 4.0, to share his thoughts on what this means for business

Revolution originator Henrik von Scheel share his thoughts on how it will change enterprise

Airbus chooses Icertis for contract-centric sourcing

Airbus chooses Icertis for contract-centric sourcing
By Lindsay James | 27 December 2019

The contract management technology will enable the firm to better meet customer demands, speed up delivery times and ensure compliance in a heavily regulated industry

Contract management technology will help the firm speed up delivery and ensure compliance

Happy holidays to all readers of The Record!

Happy holidays to all readers of The Record!
By Elly Yates-Roberts | 24 December 2019

Many thanks to all the individuals and organisations that have supported us in 2019

10 ways Microsoft has transformed enterprise in 2019

10 ways Microsoft has transformed enterprise in 2019
By Elly Yates-Roberts | 24 December 2019

Technologies such as Teams, HoloLens 2 and Azure are making an impact across all industries

Auto Plus chooses iFD Engineering solution

Auto Plus chooses iFD Engineering solution
By Elly Yates-Roberts | 23 December 2019

Microsoft Dynamics NAV-based solution will enable enhanced warehouse productivity

A new age of artificial intelligence applications

A new age of artificial intelligence applications
By Jacqui Griffiths | 23 December 2019

Temenos is using machine learning to better connect people and technology

Temenos is using machine learning to better connect people and technology

Worldwide 5G connections to reach 1.1 billion in 2023

Worldwide 5G connections to reach 1.1 billion in 2023
By Lindsay James | 23 December 2019

New IDC research predicts growth will stem from rise in data creation and consumption

The rise of collaboration – and why Yammer is key

The rise of collaboration – and why Yammer is key
By Richard Acreman | 23 December 2019

Yammer enables communication with thousands of employees, across departments and locations

Why you need to prioritise user adoption

Why you need to prioritise user adoption
By Leanne Eady | 20 December 2019

Spending time and money on the latest technology is futile if users aren’t given the help and support they need to ensure successful adoption

Spending time and money on the latest solutions is futile if users aren’t able to use it properly 

Microsoft rolls out new Meet Now feature in Skype

Microsoft rolls out new Meet Now feature in Skype
By Elly Yates-Roberts | 20 December 2019

Non-Skype users can now connect to meetings and calls through a URL link

Ericsson and Microsoft team up to advance connected cars

Ericsson and Microsoft team up to advance connected cars
By Lindsay James | 20 December 2019

Collaboration aims to help automakers create new and innovative driving experiences

Leading firms are embracing ‘tech intensity’, reveals Microsoft

Leading firms are embracing ‘tech intensity’, reveals Microsoft
By Lindsay James | 19 December 2019

Survey finds organisations are using advanced technologies to build their own digital capabilities

Government of Canada chooses Microsoft Azure

Government of Canada chooses Microsoft Azure
By Elly Yates-Roberts | 19 December 2019

Cloud platform will host sensitive data and help foster innovation through digital transformation

Microsoft to launch Chromium-based Edge in January

Microsoft to launch Chromium-based Edge in January
By Elly Yates-Roberts | 18 December 2019

New browser will offer better web compatibility and security support

FireStart is improving the daily grind with IT solution

FireStart is improving the daily grind with IT solution
By Guest | 18 December 2019

Customers can be deterred by a problematic and slow order management process, but with FireStart’s BPM Platform solution, the process is quick and efficient

Shyamal Addanki and MinhThao Dang explain how the BPM Platform speeds up order management

Why you should start planning your Microsoft Teams migration

Why you should start planning your Microsoft Teams migration
By Gustavo Perez-Lopez | 17 December 2019

Organisations can increase revenue and staff productivity with the collaboration tool

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