Speak

MICROSOFT TECHNOLOGY IN RETAIL, CONSUMER INDUSTRIES AND HOSPITALITY

Winter 2014

Editor: Rebecca Lambert
Publication manager: Claire Brown

The Winter 2014 issue of Speak is out now, focusing on Microsoft technology in retail, consumer industries and hospitality. In this edition, we speak with Brendan O'Meara, managing director of worldwide retail at Microsoft, to get his perspective on what impact Microsoft CEO Satya Nadella’s mobile-first, cloud-first strategy is having on the retail industry.

Elsewhere in the magazine, we explore how leading brands can evolve their operations to serve their customers in more engaging and exciting ways than ever before. Plus, we look at successful Microsoft and partner technology implementations at LeGuide.com, Panos and Clicks.

Magazine highlights

UPFRONT

A roundup of the latest technology announcements from across the retail, consumer and hospitality industries, including the latest on Microsoft’s new Windows 10 operating system, a preview of what’s to come at Convergence 2014 and NRF’s 2015 Big Show, plus more from Intel, K3 Retail and Dassault Systèmes

In Practice

We highlight successful technology implementations at LeGuide.com, Panos and Clicks

Cover story

Experience at the core

Philippe Loeb spoke with Rebecca Lambert to explain how Dassault Systèmes is helping retailers and consumer packaged goods companies to deliver truly amazing customer experiences

Focus

Rebecca Gibson explores how Avanade’s Digital Workplace approach will help retailers to empower employees with the knowledge they need to enhance the customer experience and become more invested in their role

Features

Shaping the way we shop

In a recent press briefing, Microsoft CEO Satya Nadella outlined the company’s mobile-first, cloud-first strategy. Lindsay James finds out what this means for the retail industry

Bridging channels

Jacqui Griffiths discovers how retailers are embracing the latest technologies to provide a rich, personalised in-store experience. Plus thought leadership from Scot DeLancey at NCR, Honeywell Scanning and Mobility’s Enzo Capobianco, Thomas Fell at Wincor Nixdorf, and a focus on Bluebird’s retail mobile devices

Viewpoint

Thought leadership on some of the industry’s top trends and challenges from Ian Wells at Veeam Software, Intel’s Paul Butcher, Scott Welty at JDA Software, and Ian Duncan-Lewis and Mike Humphreys from Galleria

Sign out

With the National Retail Federation’s 2015 Big Show coming up in January, Sean Dudley caught up with Susan Newman, senior vice president of Conferences and Marketing at NRF, to discuss the latest retail trends