Technology Record

The best of enterprise solutions from the Microsoft partner ecosystem

Summer 2022

Technology Record Magazine

Production Editor: Elly Yates-Roberts
Executive Editor: Andy Clayton-Smith

The subject of security is never far away from the minds of enterprise and public sector leaders. From offering secure online retail facilities to guaranteeing the availability of critical healthcare services, it is paramount for all organisations to counter the challenge of cyberattacks in a digital world.

In our cover story, we talk with Maria Thompson, lead at the Microsoft Intelligent Security Association, along with Microsoft security executives Vasu Jakkal and Rob Lefferts, about the advances being made in countering the global threat of cyberattack.

Also in this issue, Microsoft’s Abid Chaudhry shares how tools such as Microsoft 365 and Cloud for Manufacturing are connecting workers in entirely new ways and shaping the future of a rapidly transforming industry.

As leaders across all industry sectors explore new ways of working, Microsoft has also taken stock of the changing role of technology in an era of digital transformation. At its State of the Partner Ecosystem presentation in March 2022, vice president for global partner solutions Nick Parker announced the launch of the Microsoft Cloud Partner Program – the first major evolution of the Microsoft partner programme in 15 years, designed to create new opportunities for partners and customers alike.

We take some time to talk further with Parker about this new partner ecosystem, the ongoing impact of digital transformation on the traditional workplace and Microsoft’s vision for the future of work in a post-pandemic world.

Elsewhere, we hear from Microsoft’s Andy Beach about the role of technology in streamlining the media production process, including insights from Netflix and the NBA; Chad Hamblin tells us how Microsoft is helping financial services firms to build customer relationships that last; and Mike Bassani discusses how retailers can combat supply chain issues and meet market demand.

We also have news, case studies and thought leadership from Microsoft and its partners across all industries.

A packed issue! We hope you enjoy the read.

Magazine highlights

New heights for the cloud

Overcoming threats

Microsoft’s Vasu Jakkal and Rob Lefferts tell us about the important role of people and zero-trust strategies in a complex cybersecurity landscape

Unlock digital potential

Winning collaboration

The Mercedes-AMG Petronas Formula One Team uses Crestron’s conferencing solutions to connect staff

Microsoft unveils Windows 11

Driving value

Nick Parker discusses Microsoft’s new partner programme, its bold sustainability goals and the role of digital events

Excelling in business intelligence

Why buildings matter

Rodney Clark tells us how Johnson Controls is making buildings smarter and more sustainable

Accelerating transformation


The latest news from Microsoft and its partners, including new initiatives and tools for accessibility and well-being

Intelligent user adoption

Brewing up success

Twinings uses the Nintex K2 Cloud to improve data accuracy and supply chain visibility

Meeting the needs of modern business

Accelerating security maturity

Open Systems helped Chemours to transform its cybersecurity approach

Reinventing cybersecurity with AI

The science behind good communication

EPOS builds on psychoacoustic research to create modern meeting technologies

Industry highlights

Financial Services

The evolution of entertainment

How to build customer relationships that last

Microsoft’s Chad Hamblin explains how technological advances are enabling financial services firms to predict customers’ needs and deliver trusted advice

The evolution of entertainment

Seizing the momentum of BaaS

124 Adopt banking-as-a-service solutions or risk customers looking elsewhere, says Finastra’s Angus Ross

Manufacturing & Resources

Modernising the world of payments

A new vision for manufacturing

Chris Dobbrow and Liran Akavia discuss how Augury’s solutions can transform manufacturing

New-age banking

Connecting with purpose

Microsoft’s Abid Chaudhry tells us how manufacturers are empowering their workers to communicate, upskill and collaborate

Media & Communications

Objective Sustainability

Accelerating video production sustainably

Ian McDonough discusses Blackbird’s partnership with Microsoft and the value of cloud in media

The power of predictive analytics

Demanding delivery

As media organisations face an overwhelming need for content, Microsoft’s Andy Beach shares how technology can help streamline the production process

Public Sector

HoloLens in healthcare

Securing patient data

Sally Ann Frank details how start-ups are extending Microsoft’s security capabilities to healthcare threats

Securing the future of smart cities

The answer is in the cloud

The public sector is now driving its own digital transformation and cloud migration using Microsoft’s tools

Retail CG

Breaking new frontiers for frontline workers

Retail’s journey to the cloud

Michael Schulte of Diebold Nixdorf discusses the role of the cloud in retail and key criteria for transition

The low-down on low code

Boosting supply chain resilience

Microsoft’s Mike Bassani shares how retailers and consumer goods companies can combat supply chain issues to respond to future consumer and market demand