Topics: Communications

AT&T to move 5G mobile network to the Microsoft cloud

AT&T to move 5G mobile network to the Microsoft cloud
Microsoft
By Elly Yates-Roberts | 01 July 2021

Migrating workloads to Azure will enable AT&T to deliver cost-efficient 5G services at scale

Enterprise Connect: addressing issues in communications and collaboration

Enterprise Connect: addressing issues in communications and collaboration
Enterprise Connect
By Elly Yates-Roberts | 30 June 2021

27-29 September 2021; Orlando, US

Event provides IT decision makers with the insight to plan their communications strategies

Video meetings: are they a curse or a blessing?

Video meetings: are they a curse or a blessing?
By Anders Løkke | 15 June 2021

Despite the convenience of video conferencing solutions like Microsoft Teams, the vast number of products available is causing problems among users

While convenient, the vast number of video conferencing solutions are can cause problems

MWC Barcelona: Connected Impact in mobile communications

MWC Barcelona: Connected Impact in mobile communications
MWC Barcelona
By Elly Yates-Roberts | 28 May 2021

28 June - 1 July 2021; Barcelona, Spain

For the first time, attendees will be able to join the event either in-person or virtually

Solgari launches WhatsApp integration for customer communication

Solgari launches WhatsApp integration for customer communication
Pexels/Cottonbro/Solgari
By Elly Yates-Roberts | 25 May 2021

New feature will enable Solgari customers to use WhatsApp to interact with their own clients

Microsoft helps WPP embrace technology for accessibility

Microsoft helps WPP embrace technology for accessibility
Getty Images
By Elly Yates-Roberts | 24 May 2021

WPP has rolled out solutions to empower its 100,000 employees and encourage collaboration

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365
Anywhere365
By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

BlueJeans brings Microsoft Teams to hybrid workspaces

BlueJeans brings Microsoft Teams to hybrid workspaces
BlueJeans by Verizon
By Elly Yates-Roberts | 13 May 2021

BlueJeans Gateway “transforms conference rooms into Teams-ready workspaces”

Crestron launches Crestron Flex Phones for Microsoft Teams

Crestron launches Crestron Flex Phones for Microsoft Teams
Crestron
By Elly Yates-Roberts | 28 April 2021

Device enables videoconferencing and one-touch connectivity to maximise productivity

M247 partners with Geomant for new Microsoft Teams contact centre

M247 partners with Geomant for new Microsoft Teams contact centre
Geomant
By Elly Yates-Roberts | 27 April 2021

Users can now access all customer communications and collaboration tools on one platform

Digital Transformation Expo and Unified Communications Expo: Now

Digital Transformation Expo and Unified Communications Expo: Now
Unsplash/Austin Distel
By Elly Yates-Roberts | 07 April 2021

19-20 May 2021; virtual event

Event will explore how businesses are preparing for a return to offices, hospitality and retail 

Accenture Interactive and Microsoft are delivering the future of marketing

Accenture Interactive and Microsoft are delivering the future of marketing
Unsplash/Keith Fox
By Alex Smith | 19 February 2021

As customer experiences become more personalised and contextual, Accenture Interactive and Microsoft are partnering to enable marketeers in the Middle East and Africa to embrace new opportunities using technology

Firms are helping marketeers in the Middle East and Africa to embrace new opportunities using technology 

Creating innovative ways to communicate

Creating innovative ways to communicate
By Alex Smith | 10 February 2021

Telecommunications companies are leveraging the transformative capabilities of 5G networks and the cloud to develop new services and business models

Telcos are using 5G networks and the cloud to develop new services and business models

Nice launches Microsoft Teams integration for CXone contact centre

Nice launches Microsoft Teams integration for CXone contact centre
iStock
By Elly Yates-Roberts | 02 February 2021

Users can access Nice’s contact centre from Teams and use Engage real-time recording

Good audio for better performance in the workplace

Good audio for better performance in the workplace
EPOS
By Jeppe Dalberg-Larsen | 21 January 2021

Organisations worldwide are beginning to understand the effects of audio technology on the productivity of their workforces. Research and investment can ensure the future hybrid workplace is successful

Investment into audio technology can ensure the future hybrid workplace is successful

Building a collaborative contact centre with Microsoft Teams

Building a collaborative contact centre with Microsoft Teams
By Elly Yates-Roberts | 29 October 2020

5 November; virtual event

Enghouse webinar will discuss how communication can improve the customer experience

BlueJeans delivers new back-to-office features for Microsoft Teams

BlueJeans delivers new back-to-office features for Microsoft Teams
Rawpixel.com
By Elly Yates-Roberts | 29 September 2020

Capabilities will ensure a unified Teams meeting experience whatever the employee’s location

TM Forum announces Digital Transformation World keynotes

TM Forum announces Digital Transformation World keynotes
TM Forum
By Elly Yates-Roberts | 11 September 2020

Executives from Reliance Jio, Orange and Telenor will speak at the event on 7-8 October

TM Forum: Digital Transformation World Series 2020

TM Forum: Digital Transformation World Series 2020
TM Forum
By Elly Yates-Roberts | 07 September 2020

7 October – 12 November 2020; virtual event

Attendees can connect, learn and collaborate with industry peers over the six-week programme

How to modernise voice communications

How to modernise voice communications
iStock
By Elly Yates-Roberts | 04 September 2020

SIPPIO’s Dawn-Marie Elder discusses the evolution of traditional phone systems and how enterprises must enable their staff to work from anywhere

SIPPIO’s Dawn-Marie Elder shares why enterprises must enable their staff to work from anywhere

ConnecTechAsia to deliver new experiences at virtual event

ConnecTechAsia to deliver new experiences at virtual event
Informa Markets
By Elly Yates-Roberts | 03 September 2020

Offerings will include interactive conference sessions and AI business matching

Improving call management in Microsoft Teams

Improving call management in Microsoft Teams
AdobeStock
By Giovanni Nieddu | 02 September 2020

Mida Solutions is integrating advanced call centre functionalities into the application

Mida Solutions is integrating advanced call centre functionalities into the application

Red Box launches Compliance Recording for Microsoft Teams

Red Box launches Compliance Recording for Microsoft Teams
iStock
By Richard Humphreys | 18 August 2020

Voice specialist’s new product can capture and retain communications on virtual platform

Crestron launches new Flex MM conferencing system

Crestron launches new Flex MM conferencing system

Crestron

By Elly Yates-Roberts | 13 August 2020

Native Microsoft Azure software helps users “work efficiently and effectively from anywhere”

The telecommunications sector was built to change

The telecommunications sector was built to change
iStock
By Keri Gilder | 20 July 2020

The shock of Covid-19 has seen some organisations having to transform operations overnight, but for others in the telecommunications sector, they were more than prepared for this accelerated digital transformation

Many organisations were prepared for accelerated digital transformation

The importance of working from anywhere

The importance of working from anywhere
By Jeppe Dalberg-Larsen | 15 July 2020

Organisations should rethink their policies surrounding physical offices and remote working for a thoroughly modern workplace

Organisations should rethink their policies around physical offices for a more modern workplace


T-Mobile uses Microsoft Power Apps to develop staff insights app

T-Mobile uses Microsoft Power Apps to develop staff insights app
T-Mobile
By Elly Yates-Roberts | 09 July 2020

Covid-19 Employee Roster Mobile App helps protect health and safety of employees

How to achieve telecommunications success in 2020

How to achieve telecommunications success in 2020
By Rebecca Gibson | 18 June 2020

Nik Willetts, CEO of TM Forum, predicts what strategies and digital technologies could help

Nik Willetts, CEO of TM Forum, predicts what strategies and digital technologies could help

Geomant launches recording service for Microsoft Teams

Geomant launches recording service for Microsoft Teams
Geomant
By Elly Yates-Roberts | 04 June 2020

Cloud-hosted solution uses Verint software to offer compliant communications monitoring

Poly launches meeting room solutions for Microsoft Teams

Poly launches meeting room solutions for Microsoft Teams
Poly
By Elly Yates-Roberts | 29 May 2020

Audio and video tools offer modern virtual collaboration with speaker tracking

Microsoft technology supports GHD on digital transformation journey

Microsoft technology supports GHD on digital transformation journey
Rawpixel.com
By Elly Yates-Roberts | 28 May 2020

Having deployed Teams in under a week, GHD has modernised communication between staff

QBE Insurance rolls out Microsoft Teams worldwide to employees

QBE Insurance rolls out Microsoft Teams worldwide to employees
Microsoft
By Elly Yates-Roberts | 27 May 2020

Firm can support staff working remotely and maintain business continuity plans

Theme picker