Microsoft Dynamics AX, CRM & NAV news and features

Upland Software empowers contact centres for better customer service

Upland Software empowers contact centres for better customer service
Upland Software
By Elly Yates-Roberts | 23 December 2022

Whitepaper demonstrates positive impact of CTI technology on today’s contact centres  
 

Testing for success: delivering better training via the cloud

Testing for success: delivering better training via the cloud
By Elly Yates-Roberts | 30 September 2022

Joachim Schiermacher shares how ClickLearn is helping its customers automatically assess cloud-based applications

Joachim Schiermacher shares how ClickLearn is helping its customers assess cloud-based applications

Bizdirect becomes Microsoft ISV Development Center

Bizdirect becomes Microsoft ISV Development Center
Bizdirect
By Elly Yates-Roberts | 10 February 2021

Firm can now help software vendors scale up and grow more quickly using Microsoft applications

Boosting digital training for end-users with ClickLearn

Boosting digital training for end-users with ClickLearn
By Jacqui Griffiths | 01 July 2019

The firm provides companies with a single learning platform for all their digital adoption projects, says Joachim Schiermacher

Firm provides companies with a learning platform for digital adoption projects, says Joachim Schiermacher

ExFlow delivers instant relief in accounts payable

ExFlow delivers instant relief in accounts payable
By Elly Yates-Roberts | 01 February 2023

SignUp Software’s solution has helped the medical equipment provider to reduce employee workload and improve efficiency

SignUp Software’s solution has helped Reliable Medical Supplies to reduce employee workload  
 

Dynamics 365 helps steel manufacturer improve customer experiences

Dynamics 365 helps steel manufacturer improve customer experiences
Microsoft Australia
By Amber Hickman | 30 January 2023

ERP platform has helped BlueScope consolidate applications and migrate from legacy systems

Automating the sales process with Experlogix CPQ

Automating the sales process with Experlogix CPQ
By Elly Yates-Roberts | 11 January 2023

Brewing firm Heineken has improved the productivity of its Dutch sales team and account managers by working with Experlogix

Firm has helped Heineken improve the productivity of Dutch sales reps and account managers

A tripartite approach to reinventing retail

A tripartite approach to reinventing retail
iStock
By Rahul Kumar and Ravi Sharma | 10 January 2023

Infosys leverages Microsoft Dynamics 365 to design solutions that deliver an improved in-store experience, build customer loyalty and develop robust operations

Infosys uses Dynamics 365 to improve in-store experience, customer loyalty and operations

ClickLearn highlights challenges of Dynamics 365 projects in podcast series

ClickLearn highlights challenges of Dynamics 365 projects in podcast series

iStock/ClickLearn

By Elly Yates-Roberts | 03 January 2023

The virtual programme will see industry experts join executives from Microsoft and ClickLearn 

Empowering workforces to strengthen customer loyalty

Empowering workforces to strengthen customer loyalty
By Lindsay James | 21 December 2022

Today’s financial services leaders are tasked with the careful balancing act of driving greater efficiencies while consistently improving the customer experience. Empowering the workforce is imperative to this – and technology from Microsoft and its partners can help

Technology from Microsoft and its partners can help to improve the financial services customer experience

ISV Connect Live: Experlogix is empowering commerce

ISV Connect Live: Experlogix is empowering commerce
By Amber Hickman | 09 December 2022

Virtual series

Beth Thornton will discuss Experlogix’s CPQ software during the LinkedIn-hosted event

Drift uses Microsoft solutions to help clients personalise customer journeys

Drift uses Microsoft solutions to help clients personalise customer journeys
Unsplash/Berkeley Communications
By Amber Hickman | 08 December 2022

Dynamics 365 and Teams allow Drift customers to make quicker connections with buyers

DynamicsCon Live 2023: highlighting the potential of Dynamics 365

DynamicsCon Live 2023: highlighting the potential of Dynamics 365
DynamicsCon
By Amber Hickman | 08 December 2022

22-25 May 2023; Scottsdale, Arizona, USA

Event will feature 115 sessions presented by Microsoft employees and selected professionals

Understanding the data life cycle in Microsoft Dynamics 365

Understanding the data life cycle in Microsoft Dynamics 365
By Steve Farr and Sanaz Zarkesh | 07 December 2022

Successful data quality management is essential for organisations to realise the potential of their Microsoft Dynamics 365 systems

Successful data quality management is essential for firms to realise the potential of their Dynamics systems

Leaning on an experienced technology partner like JourneyTEAM

Leaning on an experienced technology partner like JourneyTEAM
By Dan Brown and Ian Wheeler | 05 December 2022

The firm helps businesses to implement Microsoft Dynamics 365 Business Central and Finance and Supply Chain solutions

Firm helps businesses implement Microsoft Dynamics 365 Business Central

Microsoft Hong Kong and Lenovo PCCW Solutions partner for cloud

Microsoft Hong Kong and Lenovo PCCW Solutions partner for cloud
Microsoft Hong Kong
By Amber Hickman | 01 December 2022

Firms aim to train and certify 10 million people with skills for in-demand jobs

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