Topic: Financial services

Making a difference in financial services

Making a difference in financial services
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By Jacqui Griffiths | 11 August 2020

Across the financial services industry, Microsoft and its partners are enabling revolutionary customer experiences that optimise engagement and build brand loyalty

Microsoft and its partners are optimising customer engagement and building brand loyalty

Reaching the pinnacle of efficiency with Bottomline Technologies

Reaching the pinnacle of efficiency with Bottomline Technologies
By Jacqui Griffiths | 12 June 2020

Guild Group is using Bottomline Invoice Automation for D365 to eliminate manual handling, slash invoice processing times and increase visibility and control over essential expense management data

Guild Group uses Bottomline’s services to reduce manual handling and invoice processing times

Fighting financial crime with cloud and AI

Fighting financial crime with cloud and AI
By Jacqui Griffiths | 26 May 2020

Modern technologies like Microsoft Azure are helping banks such as HSBC rise to these challenges

Solutions like Microsoft Azure are helping banks such as HSBC rise to these security challenges

Does robotic process automation have a place in finance?

Does robotic process automation have a place in finance?
By Jacqui Griffiths | 28 February 2020

The technology is helping organisations to achieve faster, more accurate and more efficient processes, ensuring a secure, seamless experience for staff and customers

The technology is helping firms achieve faster, more accurate and more efficient processes

A new age of artificial intelligence applications

A new age of artificial intelligence applications
By Jacqui Griffiths | 23 December 2019

Temenos is using machine learning to better connect people and technology

Temenos is using machine learning to better connect people and technology

How Algorand is breaking down economic boundaries

How Algorand is breaking down economic boundaries
By Jacqui Griffiths | 16 December 2019

Algorand’s mission is to provide a foundation for building a borderless economy. Its creator, MIT professor and Turing Award winner Silvio Micali, tells us more

The organisation’s creator, MIT professor and Turing Award winner Silvio Micali, tells us more

Microsoft is enabling innovation in insurance

Microsoft is enabling innovation in insurance
By Jacqui Griffiths | 11 November 2019

The Record spoke to some of Microsoft’s leading financial services partners to find out how insurance firms can leverage the cloud and artificial intelligence to enable innovation across their business

Microsoft financial services partners explain how insurers can make use of the cloud and AI

Paying it forward in a hyper-connected world

Paying it forward in a hyper-connected world
By Jacqui Griffiths | 15 October 2019

Cloud and artificial intelligence technologies are enabling seamless, secure and transparent payment services to meet the demands of today’s consumers

Cloud and AI are enabling payment services to meet the demands of a hyper-connected world

A catalyst for transformation in financial services

A catalyst for transformation in financial services
By Jacqui Griffiths | 23 July 2019

Artificial intelligence is empowering banks to gain competitive edge in a transforming industry

Artificial intelligence is empowering banks to gain competitive edge in a transforming industry

Gaining the competitive edge in insurance

Gaining the competitive edge in insurance
By Jacqui Griffiths | 22 April 2019

Providers are examining all aspects of their operations as they strive to deliver on consumers’ expectations

Providers are examining all aspects of their operations as they strive to deliver on consumers’ expectations

Tackling security challenges in financial services

Tackling security challenges in financial services
By Jacqui Griffiths | 21 January 2019

As financial firms offer an increasingly digital, mobile banking experience, Microsoft is helping them to tackle evolving security threats

How Microsoft is helping firms tackle evolving security threats in an increasingly digital world

Microsoft and partners: enabling the digital economy

Microsoft and partners: enabling the digital economy
By Jacqui Griffiths | 16 November 2018

New technologies are empowering financial firms to generate innovative business models, deliver new kinds of value and create unique customer experiences

New technologies are empowering financial firms to improve customer experience and more

How Microsoft solutions are changing the game for insurers

How Microsoft solutions are changing the game for insurers
By Jacqui Griffiths | 08 August 2018

Insurance firms are leveraging the cloud to manage risk, increase efficiency and enhance the customer experience – and Microsoft solutions are making this possible

Firms are using the cloud to manage risk, increase efficiency and enhance the customer experience

Interview: Janet Lewis on the digital transformation of financial services

Interview: Janet Lewis on the digital transformation of financial services
By Jacqui Griffiths | 18 July 2018

Having settled into her new role at Microsoft, Janet Lewis, vice president of Global Financial Services, tells us how she is realising her vision to empower financial firms to transform

Microsoft's VP of Global Financial Services outlines her vision to empower financial firms to transform

Sibos 2017: Helping banks to prepare for tomorrow

Sibos 2017: Helping banks to prepare for tomorrow
By Jacqui Griffiths | 04 October 2017

Peter Hazou discusses how Microsoft is helping banks tackle the industry’s most pressing issues and take control of their futures

Peter Hazou discusses how Microsoft is helping banks tackle the industry’s most pressing issues

Why banks should shed their caution about the cloud

Why banks should shed their caution about the cloud
By Jacqui Griffiths | 28 September 2016

Microsoft’s Sean Foley explains how the changing regulatory landscape is accelerating banks’ move to the cloud

Microsoft’s Sean Foley explains how changing regulations are facilitating faster cloud adoption

Microsoft talks Sibos: what to expect from this year’s event

Microsoft talks Sibos: what to expect from this year’s event
By Jacqui Griffiths | 23 September 2016

As financial services leaders come together in Geneva for Sibos 2016, Peter Hazou and Rupesh Khendry explain what Microsoft is looking forward to showcasing at the event

Peter Hazou and Rupesh Khendry tell us what Microsoft will be showcasing at Sibos next week

Why banks need to optimise the digital workplace

Why banks need to optimise the digital workplace
By Jacqui Griffiths | 25 April 2016

As banks look to improve productivity and efficiency, the digital workplace is empowering workers with new ways to collaborate, connect and do business

The digital workplace is empowering banks with new ways to connect and do business

Creating an effective digital banking experience

Creating an effective digital banking experience
By Jacqui Griffiths | 11 April 2016

Banks are using innovative technologies to create exceptional digital experiences that support proactive and insightful conversations throughout the customer journey

Banks are using innovative technologies to create exceptional digital experiences

The shift towards the API economy

The shift towards the API economy
By Jacqui Griffiths | 24 March 2016

APIs are set to change the way banks bring to market new applications, drive innovation and better serve their digital customers, as we find out in conversation with Microsoft’s Guillermo Kopp and Peter Hazou

Microsoft’s Guillermo Kopp and Peter Hazou explain how APIs are impacting banking

Driving digital transformation and gaining better insight

Driving digital transformation and gaining better insight
By Jacqui Griffiths | 05 February 2016

We spoke to Rupesh Khendry and Peter Hazou to find out what customers were talking about at Sibos 2015

Rupesh Khendry and Peter Hazou tell us what customers were talking about at Sibos 2015


Helping insurers to get a handle on claims

Helping insurers to get a handle on claims
By Jacqui Griffiths | 21 January 2016

How insurers can deliver exceptional claims processing and prevent pay-out of fraudulent claims

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