Loyalty 101: understanding customers and personalising experiences

Understanding the customer is to key to cultivating brand loyalty. Chi Chan shares how Ireckonu is helping hoteliers use insights from their data to deliver better guest experiences

Chi Chan shares how Ireckonu is helping hoteliers use their data to deliver better guest experiences 
 

KFC Pakistan deploys Dynamics 365 for accelerated growth

KFC

Customised ERP platform has enabled the firm to improve efficiency and reduce human error

Hotel360: An educational platform for hotel professionals

Event will showcase the tools, techniques and solutions to grow business

Hotel 360 Expo: a one-stop-shop for hotel professionals

Hotel 360 Expo

London event will showcase the latest technologies for the hospitality industry

International Hotel Technology Forum 2021: reinventing hospitality

Unsplash/Windows/IHTF

27-28 April 2021; virtual event

Attendees can hear from leading hotel brands about the best solutions to address Covid-19

Wirehive is creating a frictionless customer experience with AI

Using cognitive services in the cloud, hospitality firms can improve the customer experience and make life much easier for staff

Hospitality firms can make life much easier for staff by using cognitive services in the cloud

Hotel360 announces additional speakers for hospitality event

Executives from Apex Hotels, Radisson and Hyatt Hotels will explore branding, technology and more

The Record partners with Hotel360 to promote technology in hospitality

Event focuses on increasing hotel profitability through marketing, management and operations

Marriott International is using digital technologies to transform hospitality

CEO Arne Sorenson speaks with Microsoft CEO Satya Nadella about many other areas of leadership

Best Western GB uses Northdoor to move to Microsoft Azure

100 of the hotel chain’s websites will benefit from the cloud’s flexibility, security and reduced costs

How in-flight entertainment is made easy for AirFi

Using StreamingBuzz’s BuzzOff solution, global in-flight entertainment provider AirFi is enabling airline passengers to stream offline digital rights management protected content to their own mobile, tablet or laptop

The global in-flight entertainment provider is using StreamingBuzz’s BuzzOff solution

HTNG European Conference to bring together the hospitality industry

7-9 November; Prague, Czech Republic

Event to explore virtual reality, AI, blockchain and machine learning in travel and hospitality

How Costa Coffee is reaping the rewards of archiving and compression

Having grown tremendously over the last decade, UK coffee brand Costa Coffee has to deal with a massive amount of data. With help from SQL Perform it is streamlining its systems and improving efficiency

Costa Coffee has turned to SQL Perform to streamline its systems and improve efficiency

HTNG Asia-Pacific Conference

25-27 July; Shangri-La Hotel, Singapore

The programme will keep attendees up to date on hot topics and technology in the hospitality industry

How to create a more personal travel experience

Enda Curran explains how HPE Enterprise Services’ Windows 10 mobile applications and solutions are empowering airports and airlines to enhance the customer experience

Enda Curran explains how HPE Enterprise Services’ solutions are empowering airports and airlines 

Multiple benefits across multiple locations

Alyssa Putzer explains how Metafile Information Systems’ paperless document management solutions are helping a restaurant franchisee to streamline invoicing processes across multiple establishments

Alyssa Putzer explains how Metafile is helping a restaurant franchisee to streamline processes