Topic: Retail and Hospitality

Kika/Leiner takes retail loyalty to new heights with Diebold Nixdorf

Kika/Leiner takes retail loyalty to new heights with Diebold Nixdorf
By Elly Yates-Roberts | 16 November 2022

Austrian brand Kika/Leiner transformed its approach to customer engagement by unifying campaign systems in the cloud with Diebold Nixdorf’s Vynamic Engage

The Austrian brand is using the cloud to transform its approach to customer engagement

Microsoft’s Supply Chain Platform to enhance supply and demand services

Microsoft’s Supply Chain Platform to enhance supply and demand services
Microsoft
By Alice Chambers | 15 November 2022

Solution will analyse supply chain data and connect Microsoft applications to increase efficiency

Finding the right retail philosophy with Microsoft Dynamics 365

Finding the right retail philosophy with Microsoft Dynamics 365
By Chris Nealon | 10 November 2022

Chris Nealon discusses the challenges facing retailers as they strive to meet customer expectations, as well as the importance of effective back-end and e-commerce systems 

Chris Nealon discusses the challenges facing retailers as they strive to meet customer expectations

NRF 2023: Retail’s Big Show to highlight industry challenges

NRF 2023: Retail’s Big Show to highlight industry challenges
NRF
By Alice Chambers | 03 November 2022

14-17 January 2023; New York City, USA

Attendees will hear from over 350 speakers from brands such as Chipotle, LePrix and Walmart

Sainsbury’s partners with TCS for cloud-first digital transformation

Sainsbury’s partners with TCS for cloud-first digital transformation
Sainsbury's
By Elly Yates-Roberts | 27 October 2022

Collaboration will help the retailer modernise infrastructure, enhance agility and drive growth

NRF 2023: Retail's Big Show to show how digital tech will transform retail

NRF 2023: Retail's Big Show to show how digital tech will transform retail

UnSplash/Heidi Fin

By Thomas Wills | 24 October 2022

Sessions to focus on how AI, blockchain and more can improve operations and the customer experience

River Island improves employee connectivity with Microsoft Teams

River Island improves employee connectivity with Microsoft Teams
Microsoft
By Elly Yates-Roberts | 19 October 2022

British retailer has boosted communication and collaboration, while enhancing customer service

Building long-lasting relationships with customers

Building long-lasting relationships with customers
By Erin Raese | 14 October 2022

Loyalty programmes allow organisations to learn about their customers in a way that leads them to deliver individualised experiences

Loyalty programmes allow organisations to learn about their customers and deliver individualised experiences

The key drivers of brand loyalty are changing

The key drivers of brand loyalty are changing
By Rebecca Gibson | 05 October 2022

Today’s highly discerning consumers will happily switch brands if a retailer does not offer the products, services or experiences they want. Microsoft’s Shanthi Rajagopalan and Publicis Sapient’s Guy Elliott and Hilding Anderson discuss how retail brands are adapting to ensure they remain first choice for every customer

Microsoft’s Shanthi Rajagopalan discusses how retailers can be first choice for customers

The right technology could ensure retail’s net-zero goals, says Microsoft

The right technology could ensure retail’s net-zero goals, says Microsoft
Unsplash/Artificial Photography
By Elly Yates-Roberts | 30 September 2022

Despite commitment to 2050 sustainability targets, many retailers struggle to drive change

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