Microsoft Teams news and features

How Mida Solutions is delivering high-quality customer communications

How Mida Solutions is delivering high-quality customer communications
By Rebecca Gibson | 11 January 2023

Attilio Licciardello shares how the ​​firm’s suite of certified unified ​​communications products help enterprises to seamlessly interact with customers within the Microsoft Teams environment, while ensuring regulatory compliance

Firm’s UC products help enterprises to interact with customers within Microsoft Teams

Anywhere365 is realising the power of partnership with new programme

Anywhere365 is realising the power of partnership with new programme
By Rebecca Gibson | 12 April 2022

Loira Browning discusses the new Anywhere365 Partnership Program, outlining the benefits for partners and how it will help to improve the adoption of the organisation’s solutions worldwide

Loira Browning outlines the benefits for partners and how it will drive adoption of the firm’s solutions
 

Unleashing the power of collaboration with Microsoft Teams

Unleashing the power of collaboration with Microsoft Teams

Jabra

By Elly Yates-Roberts | 25 January 2022

The platform has transformed the workplace, facilitating remote and hybrid experiences. New updates and features will continue to drive the platform’s future success

New updates and features will continue to drive the platform’s future success

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365
Anywhere365
By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron

By Elly Yates-Roberts | 10 December 2020

Integration aims to give employees real-time data and control over the office environment

New AI capabilities to help Microsoft Viva Sales users personalise emails

New AI capabilities to help Microsoft Viva Sales users personalise emails
Microsoft
By Amber Hickman | 06 February 2023

Azure OpenAI and GPT-3.5 will generate suggested email responses with personalised text

When customer service frustration is rife, AI could be the answer

When customer service frustration is rife, AI could be the answer
Anywhere365
By Rebecca Gibson | 03 February 2023

Anywhere365’s Enrico Karsten explains how the technology can empower contact centre agents with the real-time information, dialogue flows and other capabilities they need to better serve customers

Anywhere365’s Enrico Karsten explains how technology can empower contact centre agents

Spatial audio from Q-SYS to provide more immersive hybrid meetings

Spatial audio from Q-SYS to provide more immersive hybrid meetings
Q-SYS
By Elly Yates-Roberts | 01 February 2023

New Microsoft Teams feature offers directional sound based on the speaker’s location on screen

Jabra launches new videoconferencing solution for flexible hybrid working

Jabra launches new videoconferencing solution for flexible hybrid working
Jabra
By Elly Yates-Roberts | 31 January 2023

PanaCast 50 Video Bar System with Microsoft Teams integration aims to improve meeting experiences

Microsoft helps Government of the Philippines empower justice system

Microsoft helps Government of the Philippines empower justice system
Unsplash/Saul Bucio
By Elly Yates-Roberts | 18 January 2023

Firm will help to digitise files, provide specialised search engine and deliver virtual hearings

Microsoft to outline retail media solutions at NRF 2023

Microsoft to outline retail media solutions at NRF 2023
iStock
By Elly Yates-Roberts | 11 January 2023

Updates aim to improve customer and staff experiences through several Microsoft products

Microsoft and LSEG to create centralised financial data platform

Microsoft and LSEG to create centralised financial data platform
Microsoft
By Alice Chambers | 13 December 2022

Firms will use Microsoft Cloud to deliver next generation data, analytics and workspace solution

Neat devices now certified for Microsoft Teams

Neat devices now certified for Microsoft Teams
Neat
By Alice Chambers | 02 December 2022

Neat Frame and Near Bar Pro help to support a wide range of hybrid workspaces and uses 

IGEL supports Crisis in Christmas homelessness campaign

IGEL supports Crisis in Christmas homelessness campaign
Unsplash/Jon Tyson
By Elly Yates-Roberts | 30 November 2022

Firm has helped the charity implement a unified communications and cloud strategy

Anywhere365 improves product roadmap with help of ambassadors

Anywhere365 improves product roadmap with help of ambassadors
By Rebecca Gibson | 23 November 2022

Loira Browning explains how Anywhere365’s first Ambassador Summit has paved the way for future product developments and strengthened its collaborations with key partners

Loira Browning shares how the brand is strengthening product development and collaboration

Microsoft releases new Teams translation feature for mobile

Microsoft releases new Teams translation feature for mobile
Unsplash/@mbaumi
By Alice Chambers | 22 November 2022

Users can now easily contribute to multilingual collaboration on iOS and Android devices

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