Viewpoint

Are you engaging with customers enough?

Are you engaging with customers enough?
By Samvit Raina | 13 July 2019

The future of customer engagement depends on the effective execution of messaging and voice. Pioneering firms are achieving this through the implementation of conversational AI, popular messaging platforms and virtual assistants

PopcornApps’ Samvit Raina explores improving the area with AI, messaging and virtual assistants