Microsoft Teams news and features

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365
Anywhere365
By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron

By Elly Yates-Roberts | 10 December 2020

Integration aims to give employees real-time data and control over the office environment

Microsoft Teams and mixed reality deliver a better way to work

Microsoft Teams and mixed reality deliver a better way to work
By Thomas Pratt | 18 November 2021

CraneMorley has embraced hybrid working, with Microsoft Teams and mixed reality giving it the ability to collaborate in 3D

CraneMorley has embraced hybrid working, with the Microsoft platform enabling it to collaborate in 3D 
 

How can manufacturers get the most out of their plant data?

How can manufacturers get the most out of their plant data?

Microsoft

By Brian Fenn | 17 November 2021

Avanceon’s Brian Fenn outlines how manufacturing organisations can optimise their existing Microsoft technology investments to gain new insights from the data they already gather

Avanceon’s Brian Fenn outlines how companies can gain new insights from the data they already gather

Exploring how Anywhere365 is automating the help desk

Exploring how Anywhere365 is automating the help desk
By Rebecca Gibson | 17 November 2021

Gijs Geurts shares how enterprises can reduce the pressure on service agents by implementing artificial intelligence-powered bots and platforms such as Anywhere365, Microsoft Teams and ServiceNow

Gijs Geurts shares how enterprises can help service agents with AI-powered bots and platforms 

Enabling hybrid collaboration for better customer experiences

Enabling hybrid collaboration for better customer experiences
By Ed Grant | 12 November 2021

Customers want more from the businesses that serve them and a more connected, holistic communication platform could be the answer

Connected communication platforms could be the answer for improving customer services

Microsoft introduces new capabilities for Microsoft 365 at Ignite

Microsoft introduces new capabilities for Microsoft 365 at Ignite
Microsoft
By Alex Smith | 04 November 2021

Announcements include Microsoft Loop, which will provide portable components for collaboration

ClickLearn is delivering intelligent user adoption

ClickLearn is delivering intelligent user adoption
By Alex Smith | 22 October 2021

CEO Joachim Schiermacher explains why digital solutions are only one part of the answer for application training

Joachim Schiermacher explains why apllication training requires more than digital solutions
 

Jabra launches Evolve2 75 headset for more productive hybrid working

Jabra launches Evolve2 75 headset for more productive hybrid working
Jabra
By Elly Yates-Roberts | 13 October 2021

Noise cancellation and high-quality microphones aims to help employees excel at work

Quest Software and Microsoft to build Slack to Microsoft Teams migration tool

Quest Software and Microsoft to build Slack to Microsoft Teams migration tool

iStock

By Rebecca Gibson | 08 October 2021

Solution will be created as part of an alliance designed to accelerate customers' digital transformations 

Gamma Communications to improve calling experience for Microsoft Teams

Gamma Communications to improve calling experience for Microsoft Teams
By Rebecca Gibson | 08 October 2021

Firm named as a partner for the Operator Connect for Microsoft Teams programme

Jabra launches new PanaCast 20 personal camera

Jabra launches new PanaCast 20 personal camera
Jabra
By Elly Yates-Roberts | 07 October 2021

The personal AI-enabled device delivers seamless and secure experiences for hybrid working environments

Personal AI-enabled device delivers seamless and secure experiences for hybrid working environments 
 

Meeting the needs of the modern business

Meeting the needs of the modern business
EPOS
By Theis Mørk | 05 October 2021

With hybrid working becoming commonplace, high-quality audio and visual technologies can ensure the experience is the best of both the remote and office working worlds

High-quality audio and visual technologies can ensure the best experiences for remote and office workers 
 

NTT named as launch partner for Operator Connect for Microsoft Teams

NTT named as launch partner for Operator Connect for Microsoft Teams
By Rebecca Gibson | 29 September 2021

Firm will help to bring carrier-grade telephony and support services to Teams users in 39 countries

TransCore accelerates digital transformation with Microsoft Teams

TransCore accelerates digital transformation with Microsoft Teams
By Elly Yates-Roberts | 28 September 2021

Collaboration platform helps transportation technology firm’s employees work together remotely

A perfect score for Decisions’ meeting solutions

A perfect score for Decisions’ meeting solutions
By Elly Yates-Roberts | 22 September 2021

CEO Jørgen Solberg discusses the firm’s new focus on improving meeting engagement among participants and driving organisations towards a better meeting culture

CEO Jørgen Solberg discusses the firm’s focus on driving organisations towards a better meeting culture 
 

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