The Record - Issue 18: Autumn 2020

155  PUB L I C S E C TOR Meg Davis Industry marketing director of road and bridge at Bentley Systems “Agility and the ability to adapt to change has been critical for road and rail organisations as they continue to create more sustainable transportations systems during the ongoing Covid-19 pandemic. Bentley Systems is helping these organisations to collaborate and work efficiently from wherever, with uninterrupted access to data they can trust, and the applications they need to design, build, and operate infrastructure assets that are critical to our mobility and well-being. Built on Microsoft Azure, Bentley’s infrastructure digital twins combine engineering data, reality models, and inputs from internet of things devices to connect physical assets with their digital counterparts. Bentley’s digital twins enable real-time tracking of change, immersive visualisation, and predictive analytics to help transportation professionals understand their assets and deliver the insight needed to enable improved business outcomes.” “At PayiQ, we develop mobile tickets for public transport. Buying and using tickets and ticket validation is completely contactless. During the high stages of the pandemic, using cash in public transport was banned in Finland and our app provided a safe means to obtain tickets. We offer a wide variety of ticket products from single tickets for casual travellers to series and season tickets for commuters. Moreover, we offer combination tickets to different modes of transport and the possibility to buy tickets for the whole journey with a single click. We’ve also developed a ticket that calculates the cheapest price for customers depending on how much they travel. We believe in open ecosystems and that partnering with various transportation operators, public authorities and equipment manufacturers provides the best way to answer customers’ travelling needs. We want to make travelling safe and seamless for all users of public transport.” Tuomo Parjanen CEO at PayiQ Carolina Hinrichsen Senior vice president solution sales at DILAX “The recent months have brought a dramatic change of perspective to us all. Within the markets we serve, public transport companies, airports, retailers and public institutions have been facing the new challenge of safeguarding their staff’s and customers’ lives. Since not everyone can stay at home, we at DILAX have been assisting our partners in their efforts to continue or restart business under the new critical conditions. The main question remains: how can we rebuild confidence in using our services? As always, information is key. DILAX technology was well prepared to collect and evaluate important occupancy information as a real-time service for buses, trams and trains. As such, a Swedish client has already displayed real-time occupancy figures based on DILAX APC data to its passengers by the end of April. We are sure that our APC technology will help to better serve citizens with a public transport system that invests in its quality of service and its agility to respond to current needs.” Ege Akpinar CEO at Pointr “With location-based services at airports and train stations, Pointr ensures social distancing, a simplified passenger experience and more efficient operations. Passengers can use a navigation assistant in their smartphone to show them the directions to any facility, all the way to their gate or to their seat. The navigation system is also available in augmented reality, which means directions are placed in the real world to show the way. It is easy to integrate into airlines’, airports’ or train operators’ own apps. With accurate location analytics provided by Pointr, operators can improve their operations and ensure safe distancing and cleaning compliance. Insights include queue times, passenger flows and congestion heatmaps. Contact tracing means passengers are reassured that they will be alerted if they are at risk. With geofencing, airlines and train operators can even send push notifications to warn passengers if they are running late. Pointr’s technology is all hosted on Microsoft Azure.”

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