The Record - Issue 18: Autumn 2020

42 www. t e c h n o l o g y r e c o r d . c om Alyssa Putzer Marketing communications specialist for Metafile Information Systems Kari Simpson Senior director of product strategy at Upland Software “MetaViewer is a paperless automation solution designed to eliminate manual data entry, increase efficiency and enhance visibility in accounts payable, human resources, legal and beyond. MetaViewer is fully integrated with Microsoft Dynamics enterprise resource planning (ERP), helping end users perform everyday tasks with greater proficiency and accuracy through automated document capture, intelligent and automated workflow, and end-to-end visibility, resulting in added control over business information and processes. This seamless integration between MetaViewer and Microsoft Dynamics allows users to retrieve all appropriate documents within a second or two using a web-based search directly from their ERP. MetaViewer is budget-friendly, available as either hosted or on-premises, and features advanced functionality including Touchless Invoice Processing, journal entry, expense reporting, requisition, mobile access and more.” “Formpipe has a long-standing and valued partnership with Microsoft. As a Microsoft Gold Partner for many years and a member of the early adoption programme, Formpipe is perfectly aligned with Microsoft’s verticals in manufacturing, retail and utilities. Using our 30 years plus experience, we have configured specialist products in these areas, for example integrating with the Dynamics 365 for Finance and Operations Warehousing app. As an active member of the co-sell programme, we align Microsoft with our customers and partners. Available on AppSource, Lasernet has unrivalled integration with Microsoft Dynamics 365. We overcome the limitations of SQL server reporting services to enable the production of brand-rich, perfectly formatted documents without the need for programming. Launched in 2020, our Lasernet Vault365 solution offers a data migration and preservation platform for those upgrading their Dynamics solution or to Dynamics 365 from any other enterprise resource planning solution.” “Upland InGenius, a Microsoft Gold Partner, delivers a Microsoft app that integrates Genesys, Avaya, Cisco, Mitel, Asterisk and Twilio phone systems with Microsoft Dynamics 365. InGenius innovates alongside Microsoft as a Microsoft Insider and was one of the first to deliver Channel Integration Framework and Microsoft Omnichannel support for Dynamics 365. InGenius supports the full range of Dynamics 365 products, including both cloud and on-premises variants, and Unified Service Desk for Microsoft Dynamics 365. Upland InGenius quickly and easily adapts to unique contact centre needs with next-generation computer telephony integration. Backed by expertise and superior customer care built over 20 years in enterprise telephony, InGenius helps contact centres increase productivity and customer satisfaction. InGenius equips contact centres with features like screen pop, click-to-dial, automated call logging and enhanced call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of customer call interactions for intelligent decision-making.” Mike Rogers Director of private sector sales and marketing at Formpipe P RODUC T FOCU S : DYNAM I C S 3 6 5