The Record - Issue 19: Winter 2020

133 “Telehealth is the way to deliver improved, secure and safe patient care, while reducing costs” public health services in Australia to private and non-profit managed care consortiums in the USA – rely onPexip technology to bring theirMicrosoft ICT environments together with their users. As providers build their communications around Microsoft technologies, Pexip assists them with numerous challenges, such as enabling recognis- able and secure portals, migrating services to the Azure cloud, and enabling compliant services. To ensure accessibility for patients everywhere, Pexip works across every device and web browser, creating seamless, simple and recognisable expe- riences when joining appointments. Another significant benefit of embracing tele- health services is a reduction in the number of physical visits to healthcare institutions. This saves considerable costs both for the patient – in terms of travel and time off from work – and the healthcare provider. The reduced need for real estate, higher frequency consultations and more efficient patient care saves millions of dollars for some companies, reducing the total spend for healthcare in an industry that is hard-pressed to provide better and more efficient deliveries. Over the past few years, telehealth technolo- gies have proven themselves to be life-saving countless times, not only during the global pandemic but also during natural disasters and other emergencies. Telehealth is here to stay, and for healthcare providers, one thing is cer- tain: telehealth is the way to deliver improved, secure and safe patient care, while reducing costs. For example, one Pexip customer who has deployed telehealth services has a pro- jected cost saving of up to $50 million per year. All of these elements contribute to mak- ing providers more efficient and aligned with patient expectations. Anders Løkke is senior director of strategic alliances at Pexip PUB L I C S E C TOR