The Record - Issue 20: Spring 2021

25 MAR K E TWATCH ICONICS releases new version of software suite Automation software provider ICONICS has released version 10.97 of the ICONICS Product Suite. New features and improvements include a new Hyper Alarm Server, which offers greater compliance and better performance through new technology. ICONICS’ CFSWorX connected field service solution has added compatibility with Maximo, ServiceNow and Azure Active Directory, joining Microsoft Dynamics and Salesforce. Other advancements include new Hyper Historian Data Exporter support for Azure Data Lake Generation 2 and other scalable cloud storage services and more comprehensive, built-in project reporting tools. Visit to download a free ICONICS Suite 10.97 trial version. Read ICONICS’ feature article on page 103. Crestron has launched the Crestron Flex Phone, a premium Voice over IP desk phone designed for use with Microsoft Teams. The touchscreen device, available in an 8-inch and 10-inch version, offers a simple click-to-join experience and can be used with or without a handset or headset. The Crestron Flex Phone allows users to receive content, so if someone sends a presentation, the recipient can view it on the screen and pinch-to-zoom the image where necessary, for example for better visuals. The solution can be deployed anywhere on local wi-fi, making it ideal for those working from home, or small meeting rooms and booths. Crestron launches new Flex Phone