Technology Record - Issue 23: Winter 21/22

Using machine learning models to continuously analyze connected vehicle data, customer profiles and service-related transactions, service suggestions can be made to customers and followed through to a completed service engagement where customers, service advisors and technicians are connected via a digital feedback loop. Deliver Personalized Customer Experience Contact Us For More Information Improve customer engagement Empower employees Optimize business processes Improve business focus Engage with Mobility Services Consider needs Browse for information Research features and offerings Visit store for scheduled service Choose an appointment Visit dealer for repairs Receive alerts about service needs detected Contact brand Engage Dealer Make decision Contact dealers for best offers, price matches Choose warranty and extra parts Purchase or finance Connect with mycar apps Share satisfaction Test Drive At store, use own device to learn more Microsoft Connected Vehicle Platform Bing Fleet Tracking Microsoft Connected Vehicle Platform